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  • Contains 4 Component(s) Includes Multiple Live Events. The next is on 08/28/2026 at 2:00 PM (EDT)

    Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation!

    Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation! Get input on tricky specifics of your case, hear about the challenges and successes others have experienced, and more. Led by an experienced practitioner, conversations are open and unrecorded to facilitate as free a discussion as possible. Speaking of free, that’s exactly how much you have to pay to attend!

    Robert Treinan

    Robert Treinan

    Rob Treinen is a father, husband, skateboarder, and consumer protection lawyer. He loves all these roles.  He loves living in Albuquerque, NM. He has been a consumer protection lawyer his whole career, starting at New Mexico Legal Aid in 1999, and now running his own one-attorney firm. 

    John O'Neal

    John O'Neal

    O'Neal Law Office

    John O’Neal represents persons across North Carolina in matters of auto fraud, solar fraud, unfair/harassing debt collection, credit reporting issues, illegal repossessions, and various other civil matters. John was a founding member and chair of the Consumer Areas of Practice Section of the North Carolina Advocates of Justice (formerly NCATL) and has provided seminars, resources, and advice to countless lawyers and consumers across North Carolina. John is a proud alumnus of the University of North Carolina at Greensboro and the UNC School of Law.

  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 08/26/2026 at 2:00 PM (EDT)

    What are the documents and information maintained by Equifax that are important to litigate your case to prepare for summary judgment and trial.

    Understanding what information to request—and how to use it effectively—can make a significant difference in the strength of an FCRA case. This webinar will help consumer attorneys identify the key documents, data, and other materials relevant to claims involving Equifax, providing practical guidance on the information that can support case evaluation, discovery, and litigation strategy.

    What You Will Learn: 
    •    What are the documents and information maintained by Equifax that are important to litigate your case to prepare for summary judgment and trial. 

    Justin Baxter

    Justin Baxter

    Partner

    Baxter & Baxter, LLP

    Justin Baxter is an AV rated trial lawyer with Baxter & Baxter, LLP, in Portland. He received an $18.5 million verdict against Equifax, a $200,000 verdict against Equifax, a $95,000 verdict against TRS Home Furnishings under the Oregon Unlawful Debt Collection Practices Act, and a $100,000 verdict against a debt buyer and collection law firm under the FDCPA.

  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 08/18/2026 at 2:00 PM (EDT)

    Learn the intricacies of bringing EFTA cases in Jams and AAA forums.

    Bank fraud affects millions of Americans each year, resulting in billions of dollars in financial losses. Some losses – but not all – are covered by the Electronic Fund Transfer Act (EFTA), which generally requires that financial institutions reimburse consumers for unauthorized transfers. Due to the prevalence of arbitration clauses, nearly all EFTA claims are brought in arbitration. Learn the intricacies of bringing these cases in Jams and AAA forums.

    NACA and Public Investor Advocate Bar Association (PIABA) are co-sponsoring this webinar.  Please note that this webinar is free to NACA and PIABA members. 

    What You Will Learn
    •    What are core EFTA requirements every practitioner should know
    •    How to handle unauthorized transfers, fraud claims, and error-resolution disputes
    •    What are the liability allocations between consumers and financial institutions
    •    What are key timing rules, notice obligations, and documentation requirements

    Daniel Schlanger

    Daniel Schlanger

    Attorney Daniel Schlanger has dedicated his legal career to the protection of consumers’ rights. A graduate of Harvard Law School and former clerk for the Hon. R. Lanier Anderson, III of the United States Court of Appeals, 11th Circuit, Dan got his start in consumer protection at the Legal Aid Society of Cleveland, where he was a staff attorney in that organization’s Consumer Law Unit. In 2007, Dan went into private practice as a partner at Schlanger Law Group, LLP, where he built a federal litigation practice dedicated to consumer class actions and the representation of victims of inaccurate credit reporting and identity theft.

    Joseph Wojciechowski

    Joseph Wojciechowski

    Joseph Wojciechowski has been a licensed attorney since November 2009 and been with Stoltmann Law Offices since March 2005 where he currently serves as managing partner. He has appeared before FINRA, AAA, and JAMS arbitration panels in hundreds of cases and successfully mediated and tried over one hundred investor cases. His legal practice experience is almost exclusively in representation of investor interests in litigation and arbitration forums including FINRA, the AAA and JAMS.  He was lead class counsel on a groundbreaking case in the Western District of Washington, Ginzkey v. National Securities Corp., where the court held that FINRA broker-dealers have a legal duty to perform reasonable due diligence on private placements before offering them for sale to their clients.  He has been a member of PIABA since 2009, and was elected to a three-year term to serve on the PIABA Board of Directors and currently serves as the EVP/Incoming President.

  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 08/14/2026 at 2:00 PM (EDT)

    The U.S. Tax Court has issued a precedential decision in Eiler v. Commissioner of Internal Revenue and cover what this decision means for you and your clients.

    In the latest development on the tax treatment of attorneys’ fees, the U.S. Tax Court has issued a precedential decision in Eiler v. Commissioner of Internal Revenue with two key findings: 1) fees recovered in a settlement are taxable to consumers and 2) certain claims under the Fair Credit Reporting Act do not qualify as civil rights claims for the purposes of tax deductions. 

    During this session, we will cover what this decision means for you and your clients, the status of other active cases related to this issue, and NACA ongoing advocacy for a legislative fix.

    What You will Learn
    •    What the decision in Eiler says and doesn’t say about the taxability of attorneys’ fees obtained in certain cases 
    •    What avenues still exist for you to mitigate your clients’ tax risks
    •    What are steps NACA is taking to address unfair taxation of attorneys’ fees

    Ira Rheingold

    Ira Rheingold

    Executive Director

    National Association of Consumer Advocates

    Ira Rheingold is the executive director of the National Association of Consumer Advocates (NACA). At NACA, Ira has testified before both Houses of Congress, offered commentary before federal and state regulatory agencies, and helped draft amicus briefs before the nation’s highest courts. Ira created and managed the Institute for Foreclosure Legal Assistance. Currently, Ira serves as co-chair of the Financial Services Committee of the Trans-Atlantic Consumer Dialogue (TACD). Previously, Ira worked at the Legal Assistance Foundation of Chicago where he ran its Foreclosure Prevention and Senior Housing Projects. He is a graduate of Georgetown University Law Center.

  • Contains 37 Component(s), Includes Credits Includes Multiple Live Events. The next is on 08/11/2026 at 1:00 PM (EDT) Recorded On: 05/13/2021

    The Arbitration eCourse is designed to give you a deep dive into the knowledge, skills and strategies you need to learn to make arbitration part of your practice.

    Arbitration clauses are ubiquitous in consumer contracts.  While fighting arbitration is the ideal route, taking a case in arbitration is increasingly necessary in auto, solar, FCRA, EFTA and other consumer cases.  Getting up to speed in arbitration skills is no longer a nice-to-have skillset but a must-have skillset for running a successful consumer law practice.

    The Arbitration eCourse is designed to give you a deep dive into the knowledge, skills and strategies you need to learn to make arbitration part of your practice. 

    What You Will Learn:
    •    What cases and clients to bring in arbitration
    •    How to respond to disputes over pre-arbitration documents and discovery
    •    How to prepare for the pre-hearing conference to ensure that you obtain the discovery necessary to prevail
    •    How to adapt courtroom trial skills to the arbitration trial
    •    How to handle fee petitions and other post-trial challenges

    What the eCourse includes
    •    Five live sessions (all sessions will be recorded for future viewing). All sessions will be 1.5 hours and will be interactive. 
    •    Seven webinars on- demand
    •    Additional instructional materials, including handouts and readings

    David Marco

    David Marco

    Attorney at Law

    SmithMarco, P.C.

    David Marco is one of the founding partners of SmithMarco, P.C., and he has devoted the overwhelming majority of his professional career to the practice of consumer litigation and to protecting consumers' rights. He has many years of litigation experience and currently represents consumers in individual and class action cases arising out of the Electronic Fund Transfer Act, the Fair Credit Reporting Act, the Fair Debt Collection Practices Act, the Illinois Consumer Fraud & Deceptive Business Practices Act, the Florida Deceptive and Unfair Trade Practices Act, the Florida Consumer Collection Practices Act, and other consumer-related statutes. David has successfully briefed and argued myriad motions on a wide range of issues, arbitrated hundreds of cases, and tried countless cases to verdict, including an approximately $250,000 arbitration award against Citibank for violating the Electronic Fund Transfer Act

    Larry Smith

    Larry Smith

    Managing Partner

    SmithMarco, P.C.

    Larry P. Smith is a consumer attorney, handling matters involving the FCRA, FDCPA, and EFTA, as well as state consumer fraud/UDAP matters for over eighteen years. He is the managing partner at SmithMarco, P.C., which he established in 2005. Mr. Smith has tried dozens of consumer rights cases to verdict in the state and federal courts of Illinois, Georgia, and Wisconsin and has arbitrated over 700 cases. Additionally, he has amicably resolved over 4,000 consumer fraud, FCRA, and FDCPA cases via settlement. Mr. Smith earned his Juris Doctor from The John Marshall Law School in 1993. He earned his B.A. degree in Political Science from the University of Illinois in Champaign-Urbana in 1990. Mr. Smith has been a member of NACA for the past twelve years and has served as Illinois state chair

    Jarrett Faber

    Jarrett Faber

    Jarrett Faber is an Associate with Kneupper & Covey and has been practicing law since 2021. During his time with Kneupper & Covey, Jarrett has gained experience representing consumers in state and federal court, as well as in arbitration proceedings. Jarrett has focused his practice thus far on cases related to debt collection, warranty disputes, and unfair and deceptive business practices.

    Tashia Zeigler

    Tashia Zeigler

    Merbaum & Becker, P.C.

    Tashia Zeigler practices in Georgia.  She worked for over a decade as a public interest lawyer in State government and now practices with The Zeigler Firm in Atlanta, Georgia.

    Dawn McGraw

    Dawn McGraw

    Dawn McCraw is passionate about consumer rights and the increasing need for consumers to fight inaccurate and damaging credit reporting and illegal debt collection. Her experience in credit and debt goes back more than fifteen years when she co-owned a company which helped consumers with credit and debt issues. Dawn has acted as the lead attorney in hundreds of FCRA cases and is currently Senior Counsel at the Consumer Justice Law Firm.

    Sparky Abraham

    Sparky Abraham

    Sparky Abraham is a former legal aid and government lawyer. He now has a solo practice called Jubilee Legal based in Oxnard, California.

    Matthew Osborne

    Matthew Osborne

    Matt Osborne practices in Northglenn, CO. His practice focuses on FCRA, auto fraud, and bad faith insurance. Prior to becoming a lawyer, he served five years in the Navy. Matt went to law school at Michigan State. He is married with four kids. His main hobby is suing big corporations.

    Erika Heath

    Erika Heath

    Attorney at Law

    Erika Heath fights for economic justice on behalf of consumers and employees, with a particular focus on erroneous credit/background reports, unlawful debt collection practices, bank fraud, ID theft, and other unfair trade practices. Erika is particularly passionate about assisting fellow members of the LGBTQ+ community through those employment and consumer legal challenges. She is currently Of Counsel to Francis Mailman Soumilas, P.C., and a Lecturer at Berkeley Law. 

    Raina Bayas

    Raina Bayas

    Raina Bayas is a seasoned litigator and CEO of The Bayas Firm, PLLC, a consumer protection firm focused on Lemon Law, Auto Fraud, Diminished Value Claims. She started her litigation career at a nationwide law firm in California defending airbag and seatbelt manufacturers in product liability cases. Finding her life lacked purpose and becoming completely depressed, she set off on a year’s long existential search that led her to Denver, Colorado. She took the Colorado bar after volunteering for an organization that spoke to her soul, Rocky Mountain Victim’s Law Center.  She became a Project Director and eventually Legal Director. In 2013, she became a Deputy District Attorney in Boulder, County. During her five year career there, she became a part of the Consumer Protection Division, and prosecuted cases against at-risk individuals and white collar crimes. In late 2021, she melded her passion for fighting for justice (this time for consumers) and her interest in entrepreneurship to create The Bayas Firm, PLLC. Since starting the Bayas Firm, she has succeeded in obtaining hundreds of thousands of dollars for her clients.  

    Raina is active the consumer protection community, as the Colorado Chair for NACA, a former member of the Consumer Law Committee of the Colorado Bar Association, and a member of the Colorado Consumer Protection Coalition. She has testified before the Colorado legislature, defending a bill to end onerous requirement for Colorado’s UDAP and participated in Colorado’s Advocacy Week, meeting with US Congresspeople from Colorado to defend the CFPB. She loves to dish with her NACA colleagues on all things consumer protection related and is grateful for and humbled by this community.

    Ronald Wilcox

    Ronald Wilcox

    Attorney at Law

    Wilcox Law Firm, P.C

    Ron Wilcox is a former NACA Co-Chair of the Board of Directors. He is a graduate of Gerry Spence’s Trial Lawyers College and has tried more than 12 cases to a Final Arbitration Award, where in many of them the consumers were awarded punitive and/or treble damages.

  • Contains 12 Component(s) Includes Multiple Live Events. The next is on 08/06/2026 at 1:00 PM (EDT)

    Join us for an online discussion with NACA attorneys on the latest trends in consumer law.

    Join us for an online discussion with NACA attorneys on the latest trends in consumer law.

  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 08/05/2026 at 2:00 PM (EDT)

    What are the documents and information maintained by Experian that are important to litigate your case to prepare for summary judgment and trial.

    Understanding what information to request—and how to use it effectively—can make a significant difference in the strength of an FCRA case. This webinar will help consumer attorneys identify the key documents, data, and other materials relevant to claims involving Experian, providing practical guidance on the information that can support case evaluation, discovery, and litigation strategy.


    What You Will Learn: 
    •    What are the documents and information maintained by Experian that are important to litigate your case to prepare for summary judgment and trial. 
    •    How to identify specific departments/employees within Experian that possess information that may be suitable for deposition testimony in your case.

    Douglas Hollon

    Douglas Hollon

    Douglas “Doug” Hollon is the owner of Credit Experts of Noth Texas, LLC. He has worked in the consumer reporting industry for over 20 years. His experience includes: 200 plus cases as an expert, previous role as a 30(b)(6) corporate representative for Experian, qualified by both Federal and State courts, testimony in depositions, arbitrations, plus Federal and State trials. His formal education, training, and certifications include consumer reporting, data furnishing, credit risk modeling, credit score development, legal compliance, and credit analysis. Doug is not only available as an expert, but also provided consultation, training, and has been a speaker at national conferences.

    James Ristvedt

    James Ristvedt

    James Ristvedt is Managing Attorney & Trial Counsel at Consumer Justice Law Firm. His practice is focused primarily on the FCRA. He has served as lead counsel in countless lawsuits, arbitrations, appeals, and jury trials, helping recover millions of dollars on behalf of consumers across the country. He has also prevailed in multiple appeals, including matters involving successful oral arguments, and has won critical dispositive motions at the trial court level, both by defeating defendants’ motions for summary judgment and by obtaining summary judgment for plaintiffs. In addition to his casework, James leads a litigation team of several attorneys, paralegals, and legal assistants, providing strategic oversight, mentorship, and case development.

  • Contains 3 Component(s), Includes Credits

    This webinar will provide the foundation you need to evaluate potential solar fraud cases.

    Solar fraud cases present unique challenges that require attorneys to understand both consumer protection law and the fundamentals of the residential solar industry. This webinar will provide the foundation you need to evaluate potential solar fraud cases, conduct effective intake, identify potential claims, and avoid common pitfalls when representing consumers.

    Join experienced solar fraud litigator Rob Treinen as he shares practical lessons from ten years of litigating solar fraud cases, including how to determine what makes a strong case, what issues to look for during intake, and which legal claims may apply. Solar industry expert Taylor Selby will provide critical insight into how solar systems work, how the industry is structured, and the technical issues attorneys need to understand when investigating and litigating these cases.

    What You Will Learn:
    •    How to identify key factors that make a strong solar fraud case and recognize common pitfalls in evaluating potential claims.
    •    How to conduct a more effective solar fraud intake by gathering the information needed to assess liability and damages.
    •    What are basic solar system concepts and industry practices that are critical to investigating and litigating solar fraud cases.

    Rob Treinen

    Rob Treinen

    Rob Treinen is a father, husband and consumer protection attorney.  He started in consumer protection right out of law school, in 1999.  His first job was working at Legal Aid in Gallup.  For the past 15 years, Rob has continued helping New Mexicans get justice against unscrupulous corporations via his one attorney shop, Treinen Law Office. Solar fraud cases are his newest passion, making up about half of his cases for the past few years.  When he can sneak away, Rob loves travelling with his family.

    Taylor Selby

    Taylor Selby

    Mr. Taylor Selby has been a solar industry professional for over 16 years.  He has been retained as an expert witness in over 70 cases in more than ten states.  Mr. Selby has sold over 1,000 solar electric systems and overseen more than 6,000 residential solar electric systems installed on homes.  He has consulted and trained dozens of solar companies throughout the U.S.  He has a master’s degree in Environment and Community from Antioch University, a bachelor's degree in Computer Science Information Systems, and is Board Certified by the North American Board of Certified Energy Practitioners (NABCEP) in PV Technical Sales.  Taylor Selby has taught college-level Solar Design classes and earned the following DocuSign University credentials: eSignature Administration Pro, Agreement Preparation Pro, and Sender Pro. 

  • Contains 1 Component(s)

    This webinar will explore how these reform proposals intersect with consumer protection and access to justice.

    As the Supreme Court continues to play a decisive role in cases that directly impact American consumers and the public at large, questions about judicial ethics and institutional design have taken on heightened importance. Proposals to establish a binding code of conduct and adopt fixed 18-year terms for Supreme Court justices are increasingly central to debates over whether the Court is equipped to resolve disputes that affect millions of consumers fairly and transparently. This webinar will explore how these reform proposals intersect with consumer protection and access to justice.

    Stephen Spaulding

    Stephen Spaulding

    Stephen Spaulding is the managing director of the Kohlberg Center on the U.S. Supreme Court at the Brennan Center, where he works to realize a fair and inclusive judiciary system that protects fundamental rights, democratic values, and the rule of law. He has extensive experience on Capitol Hill, in government, and in the nonprofit advocacy sector.

    https://www.brennancenter.org/experts/stephen-spaulding

    Miriam Rosenbaum

    Miriam Rosenbaum

    Senior Fellow

    Brennan Center

    Miriam Rosenbaum is a senior fellow in the Office of the President at the Brennan Center, where she works on litigation and policy issues related to federalism and checks and balances, with a focus on the Supreme Court. In her previous role at the center, she directed the Democracy Futures Project’s scenario planning for the 2025 presidential administration. 

    https://www.brennancenter.org/about/staff/miriam-rosenbaum

    Ryanne Olsen

    Ryanne Olsen

    Judicial Campaigns Director

    National Association for Consumer Advocates

  • Contains 3 Component(s), Includes Credits

    Gain practical guidance on how to spot common post-discharge claims.

    The intersection of the FCRA and consumer bankruptcy law is one of the most dynamic areas in consumer practice today. Creditors and debt collectors routinely stumble over the requirements of U.S. bankruptcy laws and the orders of the U.S. bankruptcy courts. For litigators, this area is fertile for claims under the FCRA. For bankruptcy practitioners, this area is useful for ensuring that their clients are receiving the fresh start that they are entitled to under the U.S. bankruptcy code.

    Gain practical guidance on how to spot common post-discharge claims. Litigation attorneys will leave this webinar with a concrete understanding of the types of common claims, while bankruptcy attorneys will have a better understanding of how to better serve their clients.

    What You Will Learn

    •    How to find claims
    •    What is the nature of these claims 
    •    What information and documents are needed to prosecute these claims

    John Steinkamp

    John Steinkamp

    John Steinkamp has been a practicing lawyer in Indianapolis, IN for eighteen years. His practice, John Steinkamp & Associates, does consumer bankruptcy work and consumer litigation. His office has filed more than 650 FDCPA lawsuits since 2009. A former family law attorney, he has participated in over 300 trials and over 100 mediations. Overall, John has been an attorney in more than 4,000 cases.

    Landon Maxwell

    Landon Maxwell

    Landon Maxwell represents plaintiffs in matters involving unfair credit reporting, unfair debt collection, unfair telemarketing, and bankruptcy law violations. He is an attorney handling consumer matters at Consumer Justice Law Firm. He is a graduate of the University of Arizona and the Sandra Day O’Conner College of Law.