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Contains 2 Component(s) Includes a Live Web Event on 08/22/2025 at 2:00 PM (EDT)
Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation!
Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation! Get input on tricky specifics of your case, hear about the challenges and successes others have experienced, and more. Led by an experienced practitioner, conversations are open and unrecorded to facilitate as free a discussion as possible. Speaking of free, that’s exactly how much you have to pay to attend!
Robert Treinan
Rob Treinen is a father, husband, skateboarder, and consumer protection lawyer. He loves all these roles. He loves living in Albuquerque, NM. He has been a consumer protection lawyer his whole career, starting at New Mexico Legal Aid in 1999, and now running his own one-attorney firm.
John O'Neal
O'Neal Law Office
John O’Neal represents persons across North Carolina in matters of auto fraud, solar fraud, unfair/harassing debt collection, credit reporting issues, illegal repossessions, and various other civil matters. John was a founding member and chair of the Consumer Areas of Practice Section of the North Carolina Advocates of Justice (formerly NCATL) and has provided seminars, resources, and advice to countless lawyers and consumers across North Carolina. John is a proud alumnus of the University of North Carolina at Greensboro and the UNC School of Law.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 08/20/2025 at 2:00 PM (EDT)
This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.
Medical debt is the wild west of debt collection. Every debt collector wants in on it and consumer attorneys often find themselves without the tools to fight back. This seminar will give you those tools so that you can both vigorously defend medical debt collection as well as go on the offensive.
This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.Please note this session will include a one-hour webinar and a one-hour online conversation.
What You Will Learn
• What the central aspects of medical debt collection are, including an explanation of the “Chargemaster,” your rights to access the hospital’s pricing schedule, and items you should be demanding in the discovery process.
• Which affirmative defenses will give you a fighting chance, open up discovery even where a counterclaim isn’t available, and increase your standing with regards to settlement.
• How to use FDCPA and UDAAP statutes to challenge the fairness of the hospital’s billing practice and the debt collector’s actions.
• What discovery items you should request and how they will help you defend and prosecute cases.
• How to follow the Center for Medicare/Medicaid Services and their ever-evolving rules for hospital billing.Berneta Hayes
Berneta L. Haynes is a senior attorney who focuses on consumer energy policy and medical debt. At NCLC, she recently authored Protecting Older Adults from Surprise Medical Bills and The Racial Health and Wealth Gap: Impact of Medical Debt on Black Families. She is also a contributing author to the medical debt chapter of NCLC’s Collection Actions practice manual and NCLC’s Surviving Debt consumer guide.
Keith Hagan
Founder
Hagan Law Office
Keith Hagan is a Partner at Hofer Hagan LLP, a consumer rights and commercial litigation firm based out of Indianapolis. Aside from solar issues, he has litigated complex medical billing disputes for the last eight years as well as commercial lending issues (on the side of the little guy). Keith is a regular contributor, speaker, and panelist on issues regarding medical billing defense, FDCPA, UDAP, and other counterclaims. He is a graduate of the University of Cincinnati College of Law, Class of 2008, and the University of Kansas Class of 2001.
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Contains 8 Component(s) Includes Multiple Live Events. The next is on 08/07/2025 at 1:00 AM (EDT)
Join us for an online discussion with NACA attorneys on the latest trends in consumer law.
Join us for an online discussion with NACA attorneys on the latest trends in consumer law.
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Contains 3 Component(s), Includes Credits
Whether you're new to auto fraud litigation or a seasoned practitioner looking to refine your client screening process, this CLE offers valuable insights straight from the trenches.
Whether you're new to auto fraud litigation or a seasoned practitioner looking to refine your client screening process, this CLE offers valuable insights straight from the trenches. Intake is often the most critical phase in an auto fraud case—done right, it can save countless hours and thousands in costs. Done wrong, it can leave you entangled in unworkable cases with little hope of recovery.
This session is designed to be practical, candid, and interactive. Learn from real-world experience and leave with tools you can immediately implement in your practice to improve efficiency, outcomes, and client satisfaction.What You’ll Learn:
• How experienced consumer attorneys structure their auto fraud intakes
• What red flags to watch for early in the process
• How to spot strong legal claims (even when clients don’t know what went wrong)
• How to use practical checklists and intake questions that actually work
• What are common pitfalls: what hasn’t worked and why
• How to balance empathy with strategy when evaluating potential clients
• How to sign good cases and avoid the ones that will drain your time and resourcesMinal Gahlot
Owner
Oklahoma Consumer Law Firm
Minal Gahlot is a private consumer protection attorney based in Oklahoma City with over a decade of experience advocating for individuals harmed by unfair and deceptive business practices. As the founder of Oklahoma Consumer Law Firm, she represents clients in a wide range of matters, including auto dealer fraud, lemon law violations, solar panel scams, wrongful repossession, credit reporting inaccuracies, abusive debt collection, and identity theft. Minal has achieved successful outcomes for her clients through jury trials, bench verdicts, arbitration awards, and negotiated settlements. She currently serves as the Oklahoma State Chair for the National Association of Consumer Advocates and has been repeatedly recognized by 405 Magazine as a Top Attorney in Consumer Law. A frequent speaker at both national and regional conferences, Minal is a passionate advocate for consumer rights and access to justice, dedicating time to volunteer and pro bono efforts across Oklahoma.
Sophia Romero
Prior to starting her own law firm, Sophia Romero worked as an of counsel attorney at Maier Gutierrez & Associates, focusing on representing individuals in consumer rights matters and personal injury litigation as well as businesses in inter-business litigation matters. Sophia has also worked with organizations like the ACLU of Nevada, where she served as its senior staff attorney, litigating numerous constitutional rights issues, Prior to joining the ACLU, and since her 2011 admission to the bar, Sophia has litigated all types of consumer rights issues, including automobile fraud, illegal repossession, and FDCPA cases, both individually and on a class-action basis. Sophia has appeared on Good Morning America, been quoted in the New York Times, on MSNBC, and NBC Nightly News speaking on consumer issues. Sophia is also on the faculty of the Practicing Law Institute, where she helps teach: Representing the Pro Bono Client: Consumer Law Basics. Sophia is licensed to practice law in both Nevada and New Mexico. Sophia received a J.D. from Gonzaga in 2011 and a bachelor’s degree in criminal justice from New Mexico State University in 2007. When not fighting hard for her clients, Sophia enjoys reading and spending time with her family.
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- Nonmember - $90
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Contains 3 Component(s), Includes Credits
This introductory presentation covers how to identify and gather key documents for building Fair Credit Reporting Act cases under §§1681e(b), 1681i, and 1681s-2(b).
Are you new to the FCRA? Do you want to know how to set up your practice so that you can be ready to file your first FCRA claim?
This introductory presentation covers how to identify and gather key documents for building Fair Credit Reporting Act cases under §§1681e(b), 1681i, and 1681s-2(b). It will focus on obtaining records to help clients uncover the source(s) of inaccuracies, highlight useful dispute-supporting documents, and address common pitfalls and early red flags in potential cases.
What You Will Learn
• What is the difference between a “consumer report” (AKA “credit report”) and a file disclosure (and why it matters)
• What are the different types of consumer reports
• How to obtain copies of consumer reports and file disclosures
• What methods to avoid when obtaining “credit report” information
• What documents to use for due diligence (and as support in dispute letters)
• What are common “Red flags” that are almost always present in the early stages of screening a case-
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- Nonmember - $90
- Legal Aid Member - $30
- Private Attorney Member - $40
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Contains 1 Component(s)
NACA is hosting a “Meet the Experts” session with current and former CFPB attorneys and staff to help them connect with NACA member and projects. If you are interested in meeting a potential expert to help you with your case, please join the session. The first session will be featuring Ashlie Tarpley.
NACA is hosting a “Meet the Experts” session with current and former CFPB attorneys and staff to help them connect with NACA member and projects. If you are interested in meeting a potential expert to help you with your case, please join the session.
The first session will be featuring Ashlie Tarpley.
Ashlie Tarpley
Ashlie Tarpley is an attorney who specializes in financial services law. Over the course of a decade, she has litigated financial services matters, advised large financial institutions on compliance, and served as a Senior Counsel in the Consumer Financial Protection Bureau's Office of Supervision Policy.
In 2025, Ashlie founded Tarpley Templates and Legal Research or TTLR. TTLR offers law firms reliable legal research and guidance to support litigation strategies and other business needs. Ashlie will also serve as a consulting attorney on financial services matters and provide insight into the historical background of consumer financial laws and the current regulatory landscape.
Through TTLR, Ashlie hopes to use her expertise to create a fairer financial marketplace and help organizations confidently serve their clients.
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- Nonmember - Free!
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Contains 3 Component(s), Includes Credits
This webinar is an introduction to the basic tools and strategies that you can use when pursuing payment after obtaining a judgment.
Sometimes consumer advocates win a case, but the defendant doesn’t pay. As a community, we need to do a better job of collecting our clients’ judgments. Not every judgment is collectible, but after this webinar, you will be able to identify which ones to pursue. This webinar is an introduction to the basic tools and strategies that you can use when pursuing payment after obtaining a judgment.
What You Will Learn• How to navigate the basic legal procedures and options for collecting judgments, including formal and informal methods
• How to decide what strategies to use when pursuing paymentGreg Reichenbach
Gregory S. Reichenbach is a trial attorney representing primarily poor and working-class Ohio consumers. He graduated magna cum laude from the University of Toledo, College of Law, in 2004. He focuses on litigation of individual and class claims focusing on repossessions, used car fraud, and unfair debt collection. He has written articles for the public and presents CLE trainings for Ohio attorneys on topics including litigating consumer claims and defending collection suits.
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- Nonmember - $90
- Legal Aid Member - $30
- Private Attorney Member - $40
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Contains 3 Component(s), Includes Credits
This webinar is designed to help attorneys navigate the FCBA’s critical protections for consumers, particularly the unauthorized use and billing dispute provisions that apply to open-end credit accounts.
As account takeovers and credit card fraud proliferate, consumer billing protections provided by the Fair Credit Billing Act (FCBA) remain as important as ever. This webinar is designed to help attorneys navigate the FCBA’s critical protections for consumers, particularly the unauthorized use and billing dispute provisions that apply to open-end credit accounts. Whether you're new to credit billing cases or looking to sharpen your litigation approach, this session will provide valuable tools to help you advocate more effectively in an era of increasing financial exploitation.
What You Will Learn• How the unauthorized use and billing dispute provisions apply to open-end credit accounts
• How to litigate claims under these statutes,
• How to maximize the recovery you obtain for your client.-
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- Nonmember - $90
- Legal Aid Member - $30
- Private Attorney Member - $40
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Contains 2 Component(s)
Daniel Blinn and Nicholas Mattison will be available for an online question and answer session on all topics related to combating auto fraud.
Do you have an auto practice, or are you considering adding auto to your practice areas? Want to get help with spotting, valuing or litigating your auto cases? Interested in getting feedback from two of the most experienced auto fraud attorneys in the consumer law community? Daniel Blinn and Nicholas Mattison will be available for an online question and answer session on all topics related to combating auto fraud.
NACA is continuing its webinar series entitled Ask the Expert. This series will include an hour-long online question and answer session with leading attorneys in the field. We welcome questions in advance. Please note there will be no written materials associated with this webinar, so there will be no CLEs awarded for attendance. Please send questions to training@consumeradvocates.org.
Dan Blinn
Managing Attorney
Consumer Law Group
Dan Blinn is the Managing Attorney of Consumer Law Group, located in Rocky Hill, CT. His practice is focused on representing consumers in claims involving auto dealer fraud, auto warranties, and auto financing. He handles both individual and class action matters. Dan is the current chair of the CT Bar Association’s Consumer Law Section, and he was previously a member of the Board of Directors and the Treasurer of the National Association of Consumer Advocates.
Nicholas Mattison
Partner
Feferman, Warren & Mattiso
Nick Mattison is a consumer protection attorney at the law firm of Feferman, Warren & Mattison, located in Albuquerque, New Mexico. His firm represents people harmed by car dealers, credit reporting agencies, banks (including unauthorized bank and credit card charges), solar companies, predatory lenders, debt collectors, and all manners of unscrupulous businesses. His practice includes both individual and class action cases.
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- Nonmember - $90
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Contains 3 Component(s), Includes Credits
This claim-spotting webinar will provide a general overview of post-bankruptcy FCRA claims. If you have limited knowledge of bankruptcies and want to expand your FCRA practice to include post-bankruptcy cases, this webinar is for you.
One of the primary purposes of bankruptcy is to give an honest individual debtor who finds themselves in financial hardship a “fresh start.” Often, however, consumers who have dutifully completed the bankruptcy process and received a discharge nevertheless find themselves still handcuffed to their old debts, due to the credit bureaus reporting inaccurate information about pre-petition debts. Such inaccurate reporting makes it appear as though the consumer is still legally liable for the debt(s), preventing those consumers from receiving the full benefit of the “fresh start” they are entitled to.
This claim-spotting webinar will provide a general overview of post-bankruptcy FCRA claims. If you have limited knowledge of bankruptcies and want to expand your FCRA practice to include post-bankruptcy cases, this webinar is for you. Following the webinar there will be an extended question and answer session and discussion.
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- Nonmember - $90
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