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  • Contains 3 Component(s) Includes Multiple Live Events. The next is on 02/21/2025 at 2:00 PM (EST)

    Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation!

    Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation! Get input on tricky specifics of your case, hear about the challenges and successes others have experienced, and more. Led by an experienced practitioner, conversations are open and unrecorded to facilitate as free a discussion as possible. Speaking of free, that’s exactly how much you have to pay to attend!

    Robert Treinan

    Rob Treinen is a father, husband, skateboarder, and consumer protection lawyer. He loves all these roles.  He loves living in Albuquerque, NM. He has been a consumer protection lawyer his whole career, starting at New Mexico Legal Aid in 1999, and now running his own one-attorney firm. 

    John O'Neal

    O'Neal Law Office

    John O’Neal represents persons across North Carolina in matters of auto fraud, solar fraud, unfair/harassing debt collection, credit reporting issues, illegal repossessions, and various other civil matters. John was a founding member and chair of the Consumer Areas of Practice Section of the North Carolina Advocates of Justice (formerly NCATL) and has provided seminars, resources, and advice to countless lawyers and consumers across North Carolina. John is a proud alumnus of the University of North Carolina at Greensboro and the UNC School of Law.

  • Product not yet rated Contains 3 Component(s), Includes Credits Includes a Live Web Event on 02/05/2025 at 2:00 PM (EST)

    Have you been wondering how the new ED guidelines for discharging federal student loan debt in bankruptcy may help in your practice?

    Have you been wondering how the new ED guidelines for discharging federal student loan debt in bankruptcy may help in your practice?  This webinar will explore potential relief for student loan debt in the next administration.

     What You Will Learn 

    •    What is the new Attestation Process in bankruptcy?

    •    What do you need to do in advance of filing?
    •    What can you expect after the election?

    Christie Arkovich

    Attorney at Law

    Christie Arkovich has been an AV rated Florida licensed attorney for more than 25 years since graduation from Stetson College of Law in 1992 with honors. In addition to Law Review, Ms. Arkovich gained practical experience by an internship with the Hillsborough County State Attorney’s Office and a clerkship with the Florida Bar. Thereafter, she worked in commercial litigation for three years for private law firms until starting her own consumer practice in 1995. Whenever possible, Ms. Arkovich takes the opportunity to share her knowledge about student loans gained from prior work as trial counsel for Sallie Mae, ECMC and other student loan servicers or guarantors, and from her practice now on the consumer side of things. She recently served on the Student Loan Committee for the new Student Loan Management Program in the Bankruptcy Court for the Middle District of Florida.

  • Product not yet rated Contains 3 Component(s), Includes Credits Includes a Live Web Event on 01/30/2025 at 2:00 PM (EST)

    This webinar will empower you with additional knowledge and legal strategies to potentially protect your clients, loved ones, and vulnerable members of your community from predatory practices in the Reverse Mortgage servicing industry. Don't miss the opportunity to be part of the solution!

    Some mortgage companies exploit seniors through deceptive reverse mortgage practices, including improper charges or payments related to tax payments, homeowners’ insurance and occupancy certifications. This webinar will explore potential breaches of contract and violations of state and federal consumer protection laws, offering valuable insights to address these injustices.

    By attending, you’ll gain knowledge of how these breaches and violations may occur and the devastating effects they have on elderly homeowners. You'll leave equipped with tools to identify potential violations and take action, making a difference in the fight against fraudulent practices in reverse mortgage servicing.

    What You Will Learn
    •    How a reverse mortgage compares to a conventional mortgage
    •    How to identify potential breaches of contract
    •    How to identify potential statutory violations to hold bad actors accountable and protect elderly homeowners, such as Florida’s UDAP and the FDCPA

    Geoffrey Stahl

    Geoff Stahl is a part of a select group of attorneys who have been declared Board Certified Civil Trial Lawyers by the Florida Bar, and has just joined the Gordon & Partners team! Geoff has extensive litigation experience in both class actions as well as representation of individuals. Geoff handles complex civil and commercial litigation, banking and finance disputes, consumer fraud and protection issues, insurance denials (including homeowner’s and health insurance) as well as statutory and contractual violations, to name a few. Geoff also works very closely with appellate lawyers for cases appealed.

  • Contains 7 Component(s) Includes Multiple Live Events. The next is on 01/23/2025 at 1:00 PM (EST)

    Join us for an online discussion with NACA attorneys on the latest trends in consumer law.

    Join us for an online discussion with NACA attorneys on the latest trends in consumer law.

  • Product not yet rated Contains 1 Component(s) Includes a Live Web Event on 01/22/2025 at 2:00 PM (EST)

    NCLC and NACA are hosting online listening sessions in December and January for consumer advocates to inform educational, public policy, membership and judicial priorities for the coming year.

    NCLC and NACA are hosting online listening sessions in December and January for consumer advocates to inform educational, public policy, membership and judicial priorities for the coming year.

    Your recommendations given at these listening sessions will be used to help develop sessions at our 2025 conferences (Spring Training, Summer Mortgage Conference, Consumer Rights Litigation Conference) as well as online webinars and roundtable discussions. We want to know what challenges you’re facing and how we can update our educational programming to help you win more cases and better serve your clients.  

    With threats of rollbacks in consumer protections looming, NACA and NCLC are looking broadly to identify new opportunities to prevent the repeal and misapplication of consumer laws on the local and state level, both through litigation and policy work.  We welcome your thoughts on how best to achieve these goals. Each of these listening sessions will focus on a different area of consumer law or a specific community. 

    Listening Sessions:
    -    December 4th 1pm ET: Credit Reporting
    -    December 9th 1pm ET: Auto
    -    December 16th 2pm: Mortgage
    -    January 9th 1pm ET: Debt Collection
    -    January 22: Legal Aid
    -    Class Actions: TBD

    The listening sessions are FREE to all members of the community.   Attorneys who are not members of NACA will need to be verified to attend. To begin the verification process, please create an account on NACA’s website and email training@consumeradvocates.org to request verification.

  • Product not yet rated Contains 22 Component(s) Includes Multiple Live Events. The next is on 01/22/2025 at 1:00 PM (EST) Recorded On: 06/25/2015

    Learn how to build the business systems to set your practice up for sustainable success.

    Your success as a small law firm is just as dependent on your skills as a litigator as it is on your ability to successfully manage your small business. It’s time to change your mindset from being an attorney to an entrepreneur. Learn how to build the business systems to set your practice up for sustainable success. This brand new eCourse helps you organize your priorities, establishing goals and creating an achievable action plan. 

    The eCourse includes: 

    •    Live course instruction (all sessions will be recorded for future viewing)
    •    Bi-weekly mastermind sessions (will not be recorded and will include course registrants and  instructors)
    •    Instructional materials, including videos, handouts and readings 

    One-on-one coaching sessions are available for an additional fee. The coaching package includes five 30-minute coaching sessions with an experienced practitioner. Please note that there are a limited number of coaching spots available. Coaching spots will be filled on a first come first served basis. 

    What You Will Learn

    •    How to align your finances to achieve your firm goals
    •    How to define your target audience for marketing efforts    
    •    How to create a sales system
    •    How to create an intake system
    •    How to optimize your office workflows and integrate AI solutions

    Ronald L. Burdge

    Founding Partner

    Burdge Wells Law Office

    Known nationwide as a leading Lemon Law attorney, Ronald L. Burdge has represented thousands of consumers in “lemon” vehicle lawsuits and actively co-counsels and coaches other consumer law attorneys on how to win their cases.

    Mike Cardoza

    The Cardoza Law Corporation

    Michael F. "Mike" Cardoza is a California Consumer Financial Protection Attorney who helps people regain control of their financial lives by getting the upper hand on creditors, debt collectors and credit reporting agencies. Trained as a trial attorney in the U.S. Marine Corps, Mike Cardoza has tried countless cases in federal and state courtrooms. Mike founded The Cardoza Law Corporation in order to share the truth about consumer credit and finance with clients and to be their “partner in prosperity.”

    Russell Dombrow

    Attorney and Owner

    Dombrow Law Firm

    Russell Dombrow is an attorney and the owner of the Dombrow Law Firm in Syracuse, New York. He focuses his practice on dealer fraud, debt collection defense, foreclosure defense, and credit reporting issues throughout New York State and in federal court. Russell is also a 2022 graduate of Joshua Cohen’s Student Loan Law Workshop. He graduated from Nova Southeastern University Shepard Broad Law Center in Fort Lauderdale, Florida in 2006. Russell has been a member of the National Association of Consumer Advocates since 2018. He has won multiple awards from the American Bar Association, the New York State Bar Association, and the Central New York Volunteer Lawyers Project for his role in presenting Continuing Legal Education programs and pro bono legal services.

    Christine A. Ferraris

    Founder

    A. Ferraris Law, P.L.L.C.

    For over eighteen years, founder Christine A. Ferraris has worked relentlessly in the legal arena to help those hurt by fraud. As a business owner herself for most of those eighteen years, she understands the challenges small-business owners face.

    Melissa Huelsman

    Melissa A. Huelsman is the principal of Law Offices of Melissa A. Huelsman, P.S. Her practice involves plaintiffs’ civil litigation in the areas of predatory lending and mortgage loan servicing, foreclosure defense, fraud, and foreclosure rescue scams. Ms. Huelsman is a founder and vice chair of the board of directors, Northwest Consumer Law Center, a nonprofit dedicated to the representation of consumers on financial issues and she sits on the board of CENTS, financial literacy nonprofit. She was named King County Bar Association’s Pro Bono Lawyer of the Year in 2006 and was previously recognized by VLS as one of its Volunteers of the Year. She has been interviewed by foreign and domestic journalists regarding predatory lending, mortgage loan servicing, foreclosure rescue scams, and wrongful foreclosures, including the New York Times, Wall Street Journal, Business Week, and others. Ms. Huelsman received her B.A. in English from California State University at Fullerton in 1993 and her J.D. from Southwestern University School of Law in Los Angeles in 1997. 

    Suzanne Iazzetta

    Suzanne Iazzetta is the Directing Attorney for the Consumer Law Unit. Suzanne is also an adjunct law professor at University of California at Irvine, teaching a course/clinic in Consumer Law.  Suzanne has been practicing since 2005, and is licensed to practice law in New York, New Jersey, North Carolina, and California.  She previously clerked for Judge Katharine S. Hayden of the United States District Court, District of New Jersey, and practiced civil litigation and bankruptcy at Lowenstein Sandler PC in New Jersey for many years. While at Lowenstein Sandler, Suzanne was granted a fellowship to work at Legal Services of New Jersey at the Newark, NJ office, which re-sparked her interest in working in Public Interest. While at LSNJ, Suzanne worked in the housing unit, assisting low-income clients obtain section 8 vouchers and defending voucher holders against HUD’s attempts to terminate the vouchers. Suzanne continued that pro bono work when she returned to Lowenstein, and was given a pro-bono attorney award every year that she remained at Lowenstein Sandler. She continually volunteered her services to assist people who needed legal help but could not afford traditional legal help.  Some of the areas of law that Suzanne has worked on in her career are consumer law, bankruptcy (business and personal), housing/eviction matters, foreclosure defense, FDCPA, FCRA, TCPA, and UDAAP claims, and debt collection defense. Suzanne also was a staff attorney for a chapter 7 bankruptcy trustee in New Jersey, and has had her own solo practice since 2012.

    Matthew Vocci

    Partner

    Santoni, Vocci & Ortega, LLC

    Matt Vocci is a partner at Santoni, Vocci & Ortega, LLC. The majority of his work relates in some way to housing. He represents tenants against landlords and property managers on a variety of cases, such as consumer protection and consumer debt collection issues, habitability, Fair Housing Act violations, illegal evictions, and personal injuries. Matt has served as class counsel on several class actions, including a recent case that resolved favorably for tenants against a large, out-of-state property management company. He is a member of the MSBA’s Delivery of Legal Services Committee Council and the ACLU of Maryland Committee on Litigation and Legal Priorities. Matt deeply believes in Santoni, Vocci & Ortega’s mission to provide high-quality legal representation to low-income Marylanders. He graduated cum laude from Temple University, Beasley School of Law in 2006.

    Subhan Tariq

    The Law Offices of Subhan Tariq

    Subhan Tariq regularly handles complex commercial litigation, with particular experience in consumer finance litigation in individual and class action cases in the areas of federal and state consumer protection laws. Mr. Tariq has successfully helped thousands of consumers exercise their consumer rights against large institutional banks, debt collectors, and consumer reporting agencies. Subhan also consults with other lawyers and law firms on blockchain automation, working towards a streamlined efficient network of client files, document automation, and cost-effective workflows.

  • Product not yet rated Contains 3 Component(s), Includes Credits Includes a Live Web Event on 01/21/2025 at 2:00 PM (EST)

    This webinar will be helpful for practitioners who are navigating a consumer dealing with bankruptcy filed by their solar panel installer or represent a debtor in bankruptcy with solar panel debts.

    More and more there are bankruptcies of solar panel installers. Also, there are increasing numbers of individuals who want to get rid of their solar panels through the bankruptcy process. This webinar will address both sides of the issue. This webinar will be helpful for practitioners who are navigating a consumer dealing with bankruptcy filed by their solar panel installer or represent a debtor in bankruptcy with solar panel debts. This webinar is being co-sponsored by NACBA. The live webinar is free to NACBA members. If you are a member of NACBA, please create an account on NACA’s website and email training@consumeradvocates.org to get your account verified and to receive the registration code. All NACA members will already be able to register for the live webinar at no cost.

    What You Will Learn
    •     What to look for in installer contracts and their implications in bankruptcy
    •     How to navigate the bankruptcy system for your client, including obtaining relief from the automatic stay, appearance in out-of-state bankruptcies, filing of a Proof of Claim and when to commence an Adversary Proceeding
    •    How to assist a consumer debtor through filing their own bankruptcy to successfully deal with solar panel debts, including:
    o    The fundamentals of UCC-9
    o    Treatment of solar panels in Chapter 7 and Chapter 13
    o    Negotiations with solar panel lenders.

    Bryant Dunivan

    Owen & Dunivan PLLC

    As founder of The Consumer Protection Attorney, PA, and with over a decade of litigation experience, Bryant Dunivan practices across multiple federal jurisdictions, including Florida's Northern, Middle, and Southern Districts. His expertise spans consumer protection litigation nationwide, with particular emphasis on solar panel financing disputes. A respected voice in consumer advocacy, he regularly presents at NACA conferences and serves on the Florida Bar's Consumer Protection Law Committee. He has secured numerous judgments against solar panel lenders and installers, establishing significant precedent in consumer protection matters. Mr. Dunivan is admitted to practice in Florida (2013) and Michigan (2021), with pro hac vice admissions across multiple federal districts. He holds a J.D. with litigation concentration from Western Michigan University - Thomas M. Cooley Law School (2012).

    Ed Boltz

    Edward Boltz is the managing partner at the Law Offices of John T. Orcutt, P.C., where he has represented clients in not only Chapter 7 and 13, but also in related consumer rights litigation, including fighting abusive mortgage practices and developing solutions for student loans. Mr. Boltz received his B.A. from Washington University in St. Louis in 1993 and his J.D. from George Washington University in 1996. He is a member of the NC State Bar, where he has been certified as a specialist in consumer bankruptcy law. He is admitted to practice before the Districts Courts in both the Eastern and Middle Districts of North Carolina. Mr.  Boltz served as the President of the National Association of Consumer Bankruptcy Attorneys (NACBA) from 2013 through 2016, and remains on its Board of Directors, co-chair the Legislative Committee.   Mr. Boltz was a commissioner on the American Bankruptcy Institute’s Consumer Bankruptcy Commission from 2017-2019.  He also served on the Bankruptcy Council for the North Carolina Bar Association, where he co-chaired the Committee which created a Mortgage Modification Program for the North Carolina bankruptcy courts. Mr. Boltz is also the President of the Monti, a North Carolina organization that produces live storytelling shows and recordings of his and others tales can be heard at www.themonti.org.

  • Product not yet rated Contains 3 Component(s), Includes Credits

    How to search the public database to find emerging trends among populations you care about

    Why you should attend: The Consumer Financial Protection Bureau (CFPB), a federal government agency, collects consumer complaints about credit cards, mortgages, bank accounts, student loans, consumer loans, credit reporting, money transfers, debt collection, and other financial problems. Each week it sends about 50,000 complaints about these financial products and services to companies for response. After companies respond, either confirming a commercial relationship with the consumer or after 15 days, complaints are published on CFPB’s Consumer Complaint Database. Join us for a discussion with CFPB about their public database which contains nearly five million consumer complaints. 

    What You Will Learn

    •    How to search the public database to find emerging trends among populations you care about
    •    How improve your search by examining sample search threads and database features so you can find information on financial products important to you
    •    What are best practices for searching the public complaint database

    Chris Bernstein

    CFPB

    Chris Bernstein is a Program Manager for Complaint Policy in the Division of Consumer Response and Education. He has worked with CFPB for four years. In various roles at the bureau he has supported engagement with statutorily assigned underserved communities, outreach on consumer savings, and supported CFPB’s consumer complaint function.

    Gregory Evans

    CFPB

    Greg Evans is a Regulatory Compliance Program Manager in the Consumer Response Investigations section. He has been with the Bureau since early 2012, working primarily with Consumer Response. Through complaint reviews he plays a key role in sharing consumer challenges in the financial marketplace with Bureau stakeholders. Before joining the Bureau in 2012, Greg worked as an attorney focused on complex civil litigation.

    Kelly Byrne

    CFPB

    Kelly Byrne is a Regulatory Compliance Program Manager in the Consumer Response Investigations section. She has been with the Bureau since its founding in 2011, working primarily with Consumer Response. Through complaint reviews she plays a key role in sharing consumer challenges in the financial marketplace with Bureau stakeholders. Before joining the Bureau in 2011, Kelly served as an Examiner with the Office of Thrift Supervision.

  • Product not yet rated Contains 3 Component(s), Includes Credits

    Learn how you can help your clients stop the insanity and get compensated for the harassment they have endured.

    How would you like to collect $1,500 every time your phone rang with yet another fake solicitation to update non-existent warranties, or buy health care coverage? The Telephone Consumer Protection Act (TCPA) provides victims $500-$1,500 per violating call. Learn how you can help your clients stop the insanity and get compensated for the harassment they have endured. 

    What You Will Learn

    •    What types of cases can (still) be brought under the TCPA:
    1.    Prerecorded Message and VOIP/ Ringless voicemails
    2.    Text Message 3.    Do Not Call Registry
    4.    Internal Do Not Call (a.k.a. “company specific DNC”)
    5.    Faxes
    •    How to spot the issues, using (mostly) real-world hypotheticals
    •    How to choose the right plaintiffs … and find the right defendants
    •    How to prepare for expected changes in the year ahead.

    Alexander Burke

    Alex Burke graduated from Colgate University in 1997 (B.A. International Relations), and from Loyola University Chicago School of Law in 2003 (J.D.). Alex has lived in Chicago, Manhattan, Washington DC and Buenos Aires (among others). Alex has focused on individual and class action TCPA cases since approximately 2008, has nearly 200 TCPA decisions on Westlaw and enforced the TCPA to obtain more than $300,000,000 in aggregate relief for his clients and class members. Alex lives in Evanston, Illinois (just north of Chicago) with his family, and when he’s not on discovery meet-and-confer calls, he enjoys fishing, hiking, boating, cycling and – more than anything – travel.

    Tav Gomez

    Tav Gomez graduated from Florida State University in 1997 (B.A. Political Science and History), and from Florida State University School of Law in 2000 (J.D.). Tav was born in Colombia but has lived in Florida for the last 30 years. Tav was the Head of the Consumer protection for Morgan & Morgan specializing in the TCPA, FDCPA, FCRA and FCCPA. He has appeared in over one thousand lawsuits filed in Federal Court alone, nearly all of them Consumer related and over 650 of them being TCPA cases. Tav has been involved with numerous large nationwide TCPA class action settlements resulting in hundreds of millions of dollars in recovery for Plaintiffs. Tav currently owns his own firm and lives in Tampa, Florida with his family, and enjoys not eating pickles.

  • Product not yet rated Contains 3 Component(s), Includes Credits

    This webinar will focus on those strategies and discuss in detail the arguments and approach you should consider when confronting an Experian motion to compel arbitration.

    Over the past few years, Experian has started aggressively moving to force FCRA claims out of court and into arbitration. To many, this might seem surprising. After all, Experian doesn't enter into contracts with consumers, so how could it force consumers into arbitration--which is a right created by contract? The answer is that Experian relies on contracts between consumers and affiliated companies that provide credit monitoring services. It argues that broad language in those contracts allows it to compel unrelated FCRA claims into arbitration. That argument has found some purchase with federal courts around the country. But there are strategies--both legal and factual--that you can use to defeat Experian's attempts to force your client's claim out of court. This webinar will focus on those strategies and discuss in detail the arguments and approach you should consider when confronting an Experian motion to compel arbitration.  


    What You Will Learn 

    •    How to understand an Experian motion to compel arbitration
    •    What legal arguments may be available to you when opposing such a motion
    •    How to develop a factual record and lay the groundwork to successfully oppose a motion to compel

    Matt Wessler

    Matt Wessler is a principal at Gupta Wessler LLP, where he focuses on public interest and plaintiffs’-side appellate and complex litigation. Matt handles high-profile cases at all levels of both state and federal court and regularly appears before the U.S. Supreme Court. In recent years, he has argued and won significant class-action, workers-rights, and consumer-protection appeals in multiple federal courts of appeal on issues including arbitration, payday lending, antitrust, civil procedure, class-action practice, and preemption. He has substantial expertise handling significant FCRA appeals. For his “excellence in appellate advocacy in America,” Matt was awarded the 2020 Pound Civil Justice Institute Appellate Advocacy Award.