Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation! Get input on tricky specifics of your case, hear about the challenges and successes others have experienced, and more. Led by an experienced practitioner, conversations are open and unrecorded to facilitate as free a discussion as possible. Speaking of free, that’s exactly how much you have to pay to attend!

Medical debt is the wild west of debt collection. Every debt collector wants in on it and consumer attorneys often find themselves without the tools to fight back.  This seminar will give you those tools so that you can both vigorously defend medical debt collection as well as go on the offensive.  

This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.

Please note this session will include a one-hour webinar and a one-hour online conversation.

What You Will Learn
•    What the central aspects of medical debt collection are, including an explanation of the “Chargemaster,” your rights to access the hospital’s pricing schedule, and items you should be demanding in the discovery process.
•    Which affirmative defenses will give you a fighting chance, open up discovery even where a counterclaim isn’t available, and increase your standing with regards to settlement.
•    How to use FDCPA and UDAAP statutes to challenge the fairness of the hospital’s billing practice and the debt collector’s actions.
•    What discovery items you should request and how they will help you defend and prosecute cases.
•    How to follow the Center for Medicare/Medicaid Services and their ever-evolving rules for hospital billing.

Join us for an online discussion with NACA attorneys on the latest trends in consumer law.

Whether it’s a drained account, a Zelle scam, or a “sorry, too late to get the money back” brush-off from the bank, Electronic Fund Transfers Act (EFTA) violations are exploding—and consumer lawyers need to be ready at intake. This webinar will teach you how to identify EFTA violations at the first client contact, separate the viable claims from the noise, and position the case for maximum recovery under both the statute and Reg E.

You’ll learn how to ask the right questions, decode confusing transaction histories, and spot red flags that banks use to deny liability. We’ll also cover how to preserve critical timing evidence, properly document the claim from the start, and avoid the traps that cause good EFTA cases to go sideways. If you’re a consumer advocate looking to add EFTA cases to your toolkit—or sharpen your existing process—this session is built for you.

What You Will Learn:

•    How to spot winning EFTA claims during the first client call—even when the facts seem messy
•    What key documents, timelines, and intake questions to use that preserve Reg E protections
•    How to identify bank blame-shifting tactics early and build your record to shut them down

Whether you're new to auto fraud litigation or a seasoned practitioner looking to refine your client screening process, this CLE offers valuable insights straight from the trenches. Intake is often the most critical phase in an auto fraud case—done right, it can save countless hours and thousands in costs. Done wrong, it can leave you entangled in unworkable cases with little hope of recovery.
This session is designed to be practical, candid, and interactive. Learn from real-world experience and leave with tools you can immediately implement in your practice to improve efficiency, outcomes, and client satisfaction.

What You’ll Learn:
•    How experienced consumer attorneys structure their auto fraud intakes
•    What red flags to watch for early in the process
•    How to spot strong legal claims (even when clients don’t know what went wrong)
•    How to use practical checklists and intake questions that actually work
•    What are common pitfalls: what hasn’t worked and why
•    How to balance empathy with strategy when evaluating potential clients
•    How to sign good cases and avoid the ones that will drain your time and resources

Are you new to the FCRA? Do you want to know how to set up your practice so that you can be ready to file your first FCRA claim? 

This introductory presentation covers how to identify and gather key documents for building Fair Credit Reporting Act cases under §§1681e(b), 1681i, and 1681s-2(b). It will focus on obtaining records to help clients uncover the source(s) of inaccuracies, highlight useful dispute-supporting documents, and address common pitfalls and early red flags in potential cases. 

What You Will Learn
•    What is the difference between a “consumer report” (AKA “credit report”) and a file disclosure (and why it matters)
•    What are the different types of consumer reports 
•    How to obtain copies of consumer reports and file disclosures
•    What methods to avoid when obtaining “credit report” information
•    What documents to use for due diligence (and as support in dispute letters)
•    What are common “Red flags” that are almost always present in the early stages of screening a case

NACA is hosting a “Meet the Experts” session with current and former CFPB attorneys and staff to help them connect with NACA member and projects. If you are interested in meeting a potential expert to help you with your case, please join the session.

The first session will be featuring Ashlie Tarpley.

Sometimes consumer advocates win a case, but the defendant doesn’t pay. As a community, we need to do a better job of collecting our clients’ judgments. Not every judgment is collectible, but after this webinar, you will be able to identify which ones to pursue. This webinar is an introduction to the basic tools and strategies that you can use when pursuing payment after obtaining a judgment.

What You Will Learn

•    How to navigate the basic legal procedures and options for collecting judgments, including formal and informal methods
•    How to decide what strategies to use when pursuing payment

As account takeovers and credit card fraud proliferate, consumer billing protections provided by the Fair Credit Billing Act (FCBA) remain as important as ever. This webinar is designed to help attorneys navigate the FCBA’s critical protections for consumers, particularly the unauthorized use and billing dispute provisions that apply to open-end credit accounts. Whether you're new to credit billing cases or looking to sharpen your litigation approach, this session will provide valuable tools to help you advocate more effectively in an era of increasing financial exploitation.

What You Will Learn

•    How the unauthorized use and billing dispute provisions apply to open-end credit accounts
•    How to litigate claims under these statutes,
•    How to maximize the recovery you obtain for your client.

Do you have an auto practice, or are you considering adding auto to your practice areas? Want to get help with spotting, valuing or litigating your auto cases? Interested in getting feedback from two of the most experienced auto fraud attorneys in the consumer law community? Daniel Blinn and Nicholas Mattison will be available for an online question and answer session on all topics related to combating auto fraud.

NACA is continuing its webinar series entitled Ask the Expert. This series will include an hour-long online question and answer session with leading attorneys in the field. We welcome questions in advance. Please note there will be no written materials associated with this webinar, so there will be no CLEs awarded for attendance. Please send questions to training@consumeradvocates.org.