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Contains 4 Component(s) Includes Multiple Live Events. The next is on 11/20/2026 at 2:00 PM (EST)
Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation!
Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation! Get input on tricky specifics of your case, hear about the challenges and successes others have experienced, and more. Led by an experienced practitioner, conversations are open and unrecorded to facilitate as free a discussion as possible. Speaking of free, that’s exactly how much you have to pay to attend!
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Robert Treinan
Rob Treinen is a father, husband, skateboarder, and consumer protection lawyer. He loves all these roles. He loves living in Albuquerque, NM. He has been a consumer protection lawyer his whole career, starting at New Mexico Legal Aid in 1999, and now running his own one-attorney firm.
$i++ ?>John O'Neal
O'Neal Law Office
John O’Neal represents persons across North Carolina in matters of auto fraud, solar fraud, unfair/harassing debt collection, credit reporting issues, illegal repossessions, and various other civil matters. John was a founding member and chair of the Consumer Areas of Practice Section of the North Carolina Advocates of Justice (formerly NCATL) and has provided seminars, resources, and advice to countless lawyers and consumers across North Carolina. John is a proud alumnus of the University of North Carolina at Greensboro and the UNC School of Law.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 10/13/2026 at 10:00 AM (EDT)
This webinar will examine emerging strategies for pursuing solar finance companies, including Mosaic and Sunnova, when contractors disappear, financing structures unravel, or bankruptcy changes the litigation landscape.
The rooftop solar industry has produced a wave of consumer disputes involving inflated system prices, deceptive sales practices, long-term financing, failed installations, contractor bankruptcies, and increasingly, lender and finance-company insolvencies. For consumer advocates, the critical question is often no longer simply what the solar contractor did wrong—it is whether the lender that funded the transaction can be held responsible for the underlying misconduct.
This webinar will examine emerging strategies for pursuing solar finance companies, including Mosaic and Sunnova, when contractors disappear, financing structures unravel, or bankruptcy changes the litigation landscape. The program will also address the growing use of restructuring strategies sometimes described as the “Texas Two-Step,” the practical effect of bankruptcy filings on consumer claims, and why counsel should investigate the lender, loan documents, assignment structure, and finance relationship from the beginning of the case.
Prior knowledge: No specialized solar-industry experience is required. Attendees should have a basic familiarity with consumer-protection litigation, contract claims, arbitration, or federal consumer statutes. The program is designed for attorneys representing—or considering representing—homeowners in solar, home-improvement, or consumer-finance disputes.
What You Will Learn:
• Identify how to shift the focus from the solar contractor to the financing entity, including how to analyze loan documents, dealer relationships, assignments, payment structures, and facts supporting potential lender liability.
• Evaluate how bankruptcy and restructuring affect consumer solar claims, including how to identify the relevant debtor, understand the practical implications of contractor or lender bankruptcy, and preserve potential claims when companies such as Sunnova or other major market participants enter insolvency proceedings.
• Develop litigation strategies for solar-finance cases, including the upfront gathering of documents and facts to assist in the evaluation of potential claims and defenses under the Truth in Lending Act, state deceptive-practices statutes, fraud theories, arbitration provisions, and other consumer-protection doctrines.$i++ ?>
Joshua Horton
Joshua Shane Horton represents homeowners and consumers in disputes arising from rooftop solar sales, PACE assessments, and the lenders and finance companies that fund those transactions. His practice focuses on cases involving deceptive solar sales practices, consumer financing, lender liability, and disputes arising when solar contractors or finance companies fail. Joshua litigates in Florida state and federal courts and in arbitration, relying on claims and defenses arising under the Truth in Lending Act, the Florida Deceptive and Unfair Trade Practices Act, common-law fraud, and related consumer-protection theories. He founded The Joshua S. Horton Law Firm, P.A. in Jupiter, Florida in 2020 and is a founding member of Energy Consumer Law Group.
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Douglas Rosner
Doug Rosner has been litigating cases and preparing for trial for over 40 years. While most cases settle, the rest proceed to trial. He maintains a low-volume practice, accepting only the cases that interest and inspire him. He immerses himself in his work, developing a deep understanding of the facts and the law. His interest in solar litigation grew out of handling elder abuse cases, as many solar frauds targeted seniors. He is also well-versed in Collaborative Law, an approach that fosters resolution by identifying common ground between parties. He is currently available to serve as co-counsel on California matters.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 10/08/2026 at 2:00 PM (EDT)
Join this webinar to gain practical strategies for elevating your training presentations, adapting communication with clients, and presenting your case in front of judges and juries.
Even the sharpest legal insight fails to resonate if your delivery misses the room.
When you communicate effectively and both you and your audience are on the same page, you achieve better outcomes both in the courtroom and the classroom. Often though something gets lost in the delivery and your intended message is not fully understood. Being able to communicate with diverse audiences is a crucial skill for all consumer attorneys.
Join this webinar to gain practical strategies for elevating your training presentations, adapting communication with clients, and presenting your case in front of judges and juries.
What You Will Learn
• How to recognize when you are using assumptions and shift to a more open-ended approach
• How to adapt your communications to different audiences
• How to be more inclusive in your presentations and client interactions$i++ ?>
Andrea Bopp Stark
Andrea Bopp Stark is a senior attorney at the National Consumer Law Center (NCLC) with over 25 years of consumer litigation experience working for both legal aid and private law offices. She focuses her work on policy advocacy, writing, and training regarding fair debt collection and mortgage servicing. A contributing author to NCLC’s Fair Debt Collection, Home Foreclosures, and Mortgage Servicing and Loan Modifications manuals, Andrea also serves as the curriculum coordinator for NACA and NCLC’s three primary national conferences each year.
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Dr. Susan Jagendorf-Sobierajski
Dr. Susan Jagendorf-Sobierajski has spent her career in the international education and global learning fields. Before her retirement as the executive director of international education at the State University of New York at Cobleskill, Dr. Jagendorf-Sobierajski oversaw collaborative international academic programs, faculty overseas initiatives, and the Fulbright Language Teaching Assistant program. Dr. Jagendorf-Sobierajski holds a bachelor's degree in Spanish and two master's degrees in linguistics and English as a second language. Her Ph.D. in linguistics was awarded by the City University of New York Graduate Center. She was also the recipient of a Fulbright scholarship and has traveled extensively.
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Rebecca Smolar
Director of Education
NACA
Rebecca Smolar is the Director of Education at NACA. She partners with NACA members to create NACA’s online and in-person educational programs. Before joining NACA, she worked on global workforce skills and knowledge development through the State University of New York (SUNY) and Washington-DC area think tanks. Ms. Smolar and Dr. Susan Jagendorf-Sobierajski co-authored the Guide to Intercultural Skill Development and Assessment. Ms. Smolar received a M.A. in International Communications from American University and her B.S. in Psychobiology from SUNY Binghamton.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 10/06/2026 at 2:00 PM (EDT)
Panchenko v. Comenity, the largest FCRA verdict in history, offers trial attorneys a rare opportunity to learn from the strategic decisions behind a landmark case.
Panchenko v. Comenity, the largest FCRA verdict in history, offers trial attorneys a rare opportunity to learn from the strategic decisions behind a landmark case. Hear how the attorneys used discovery to uncover the bank’s policies and dispute-handling practices—and built a record that ultimately became central to the trial.
You’ll also get an inside look at the challenges and surprises of trying the case, including how the attorneys introduced a sympathetic but unfamiliar client to the jury, made the human cost of the defendant’s conduct concrete, and approached the difficult task of asking jurors to consider a substantial award. Most of the session will focus on voir dire: identifying jurors’ assumptions about debt and credit, exploring those assumptions with the panel, and reflecting on what the trial team would do differently the next time.
What You Will Learn
• How to find and follow clues in discovery;
• How to centerpiece client testimony;
• How to conduct voir dire.$i++ ?>
Charles Cummins
A California native, Charles Cummins is the first person in his family to attend college and law school. He completed his undergraduate studies at the University of California, Santa Barbara, receiving his bachelor’s degree in history. After relocating to the Central Coast, Charles began working and advocating in mental health. While in that role, he developed a deep sense of purpose in helping individuals facing adversity and societal challenges. Drawing from his previous experience in mental health, Charles also brings a wealth of practical insight and a strong sense of purpose to his legal work. A graduate from San Luis Obispo College of Law, Charles is a board member of the San Luis Obispo County Bar Association, a leadership team member of the San Luis Obispo County Unity Bar, teaches Civil Procedure at San Luis Obispo College of Law, and currently mentors law students preparing for the California State Bar exam. He brings his personal history and legal prowess to fruition through staunch advocacy for the consumer.
$i++ ?>Matthew Loker
Loker Law, APC
After meeting his wife, Kim – a California native – while studying abroad in Alicante, Spain, Matthew Loker decided to follow love and moved to San Diego to attend California Western School of Law. Matt served as President of the Entertainment & Sports Law Society and Vice President of the Alternative Dispute Resolution Society and earned various awards such as the Academic Achievement Award and the Telecommunications Award while in law school. Matt then joined one of the top consumer protection firms in the country straight out of law school where he was a Partner for several years. In 2019, Matt decided to start Loker Law, APC and focuses on consumer protection cases involving identity theft, credit reporting issues, and unfair debt collection practices. Matt also teaches Contracts to first year law students at the San Luis Obispo College of Law.
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Matthew Osborne
Matt Osborne started his own firm in 2009, the day after he passed the bar exam. He began with bankruptcies and divorces, but he moved into consumer protection law when collection agencies started harassing several of his friends over debts they didn't owe. Not long after, his own identity was stolen, and a bank and a credit bureau ruined his credit over a debt he didn't owe. He has handled consumer protection cases ever since and has successfully represented hundreds of people taken advantage of by large, powerful corporations. Before becoming an attorney, Matt served five years in the U.S. Navy. He was stationed at the Pentagon during the 9/11 attacks and later served in Iraq from 2003 to 2004. While in the Navy, he took college classes in his off-duty hours and earned his bachelor's degree from Columbia College. After leaving the Navy, he earned his law degree from Michigan State University. Matt grew up in Arvada, Colorado. He is married with four kids, and his hobbies include fishing, hiking, traveling, reading, and suing big corporations.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 10/01/2026 at 2:00 PM (EDT)
This webinar will introduce the national junk fees landscape, the common types of junk fees consumers face, the harm they cause, and the tools states are using to rein them in.
Hidden, surprise, and excessive junk fees have proliferated across the economy. These fees make it hard for consumers to effectively comparison shop and budget and contribute to the unaffordability crisis. Although these fees harm all consumers, they harm low-income households and communities in particular. These fees also harm business with honest pricing practices. This webinar will introduce the national junk fees landscape, the common types of junk fees consumers face, the harm they cause, and the tools states are using to rein them in.
What You Will Learn
• What are the major issues surrounding junk fees, including an overview of some key provisions of state laws;
• What are the approaches states are taking to rein in junk fees$i++ ?>
Colin Harnsgate
Colin Harnsgate is an Assistant Attorney General in the Massachusetts Attorney General’s Office’s Consumer Protection Division. He has been a consumer protection attorney for ten years. Before joining the Attorney General’s Office, Colin worked in legal aid through AmeriCorps and then as a staff attorney with the Volunteer Lawyers Project in Boston, where he focused on tenants’ rights, debt collection defense, and bankruptcy. Colin joined the Massachusetts Attorney General’s Office in 2023, where his work focuses primarily on predatory debt collection practices, landlord-tenant issues, and junk fees.
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Jeremy E. Hollander
Jeremy E. Hollander, Deputy Director for the Office of Consumer Protection. Hollander oversees the Division’s primary investigative and enforcement arm, which is responsible for investigating fraud, processing and investigating consumer complaints, enforcing the Consumer Fraud Act and related state statutes, and registering and overseeing New Jersey’s regulated businesses, charitable organizations, and legalized games of chance. Previously, Hollander served as an Assistant Attorney General in the Division of Law’s Affirmative Civil Enforcement Practice Group, where he prosecuted violations of the Consumer Fraud Act and matters before the state’s professional and occupational boards. Before joining State government in 2018, Hollander practiced law as an associate in the Litigation Department of Skadden, Arps, Slate, Meagher & Flom LLP in New York. He also served as a law clerk to the Honorable Deborah L. Cook of the United States Court of Appeals for the Sixth Circuit in Akron, Ohio. Hollander earned his B.A. and M.A. from Boston University and his J.D. from New York Law School.
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Ariel Nelson
Ariel Nelson is a senior attorney at the National Consumer Law Center (NCLC) focusing on credit reporting, tenant and employment screening, consumer protections for renters, and consumer issues affecting justice-involved people and their families. She directs NCLC’s Criminal Justice Debt & Reintegration Project. Prior to working at NCLC, Ariel investigated and litigated administrative and environmental law cases as a staff attorney/clinical teaching fellow at Georgetown University Law Center. She also served as a law clerk to the Honorable Judge David O. Carter of the U.S. District Court for the Central District of California and to the Honorable Judge Dorothy W. Nelson of the U.S. Court of Appeals for the Ninth Circuit. She holds a B.A. from the University of California, Berkeley and a J.D. from Harvard Law School.
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Contains 12 Component(s) Includes Multiple Live Events. The next is on 10/01/2026 at 1:00 PM (EDT)
Join us for an online discussion with NACA attorneys on the latest trends in consumer law.
Join us for an online discussion with NACA attorneys on the latest trends in consumer law.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 09/29/2026 at 2:00 PM (EDT)
Join Federal Trade Commission staff to discuss the Take It Down Act, a statute enacted recently to address this problem.
The spread of nonconsensual sexually explicit images – including deepfakes – is a growing issue that’s increasingly been tied to financial scams, with the FBI and IC3 even putting out warning notices to the public.
Join Federal Trade Commission staff to discuss the Take It Down Act, a statute enacted recently to address this problem. Webinar participants will learn what the FTC is doing to combat non-consensual explicit images, what’s required of platforms under the Act, and how you can help your clients if they ever experience a situation like this. You’ll also be able to gather information and resources to help you help your clients.
What You Will Learn
• What is the Take It Down Act and the responsibilities of platforms
• How to report platforms that violate the Take It Down Act
• How to help stop the spread of nonconsensual images – and help your clients$i++ ?>
Serena Mosley-Day
Serena Mosley-Day joined the Federal Trade Commission (FTC) in June 2022 as an attorney. Before joining the FTC, Serena was the Senior Advisor for HIPAA Compliance and Enforcement at the U.S. Department of Health and Human Services. Serena’s previous experience includes working as an attorney at the Social Security Administration and a supervisory attorney for the U.S. Department of Education. Serena is a distinguished graduate of the United States Air Force Academy, obtained her Master of Public Management and Juris Doctor degrees from the University of Maryland, and earned an LLM in Health Law from Georgia State University. Following law school, she clerked for the Honorable S. Martin Teel, Jr., of the United States Bankruptcy Court for the District of Columbia.
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Contains 3 Product(s) 3 new product(s) added recently
Understanding what information to request—and how to use it effectively—can make a significant difference in the strength of an FCRA case.
Understanding what information to request—and how to use it effectively—can make a significant difference in the strength of an FCRA case. This webinar will help consumer attorneys identify the key documents, data, and other materials relevant to claims involving Experian, TransUnion and Equifax providing practical guidance on the information that can support case evaluation, discovery, and litigation strategy.
What You Will Learn:
What are the documents and information maintained by Experian, TransUnion and Equifax that are important to litigate your case to prepare for summary judgment and trial.
How to identify specific departments/employees within Experian, TransUnion and Equifax that possess information that may be suitable for deposition testimony in your case.-
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- Nonmember - $195
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Contains 3 Component(s), Includes Credits Recorded On: 09/22/2026
This webinar will help consumer attorneys identify the key documents, data, and other materials relevant to claims involving TransUnion, providing practical guidance on the information that can support case evaluation, discovery, and litigation strategy.
Understanding what information to request—and how to use it effectively—can make a significant difference in the strength of an FCRA case. This webinar will help consumer attorneys identify the key documents, data, and other materials relevant to claims involving TransUnion, providing practical guidance on the information that can support case evaluation, discovery, and litigation strategy.
What You Will Learn:
• What are the documents and information maintained by TransUnion that are important to litigate your case to prepare for summary judgment and trial.$i++ ?>
Drew Sarrett
Drew Sarrett has practiced consumer law since 2011. He also represents individuals in civil rights, employment, and discrimination matters. He has tried cases in multiple courts and argued successful appeals before the Supreme Court of Virginia. He serves as the President of the Board of Directors for Virginia Judges and Lawyers Assistance Program and on the Board of Directors for the Virginia Poverty Law Center. He currently focuses on individual and class consumer protection cases, with a primary focus on FCRA and auto defect matters.
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Contains 3 Component(s), Includes Credits
What are the benefits and pitfalls of EFTA and payment fraud litigation in a legal aid context
Low-income, elderly, and other marginalized individuals are among the most frequent victims of payment fraud. Powerful forms of relief can be available under state and federal law, yet people think they are locked behind a private attorney. But despite the complex and resource intensive nature of these cases, legal aid attorneys are well positioned to advocate for relief for their clients, whether through dispute letters, affirmative lawsuits, complaints to regulators, or other means.
Through a brief overview of the relevant law followed by a moderated discussion and Q&A, this session will empower legal aid attorneys with concrete skills to ultimately put money back in their clients’ pockets, hold financial institutions accountable, and earn attorney’s fees to support their work
What You Will Learn
• What are the benefits and pitfalls of EFTA and payment fraud litigation in a legal aid context
• What questions to ask during a payment fraud intake
• How to decide whether to dispute, litigate, or refer (or some combination thereof)$i++ ?>
Angel Rose Kwaterski
Angel Rose Kwaterski is the Consumer Law Priority Coordinator at Legal Action of Wisconsin and is currently based in their Oshkosh, Wisconsin office. Angel provides oversight, mentorship and training related to all consumer matters that the firm assists with. In addition to her role as Priority Coordinator, she is a staff attorney within the Elder Rights Project where she provides legal representation to Wisconsin residents aged 60 or older who are victims of crimes as it relates to housing, family, and consumer law issues. Angel specializes in consumer related issues such as auto fraud, financial exploitation, debt collection matters and bankruptcy. Angel received her Bachelor of Arts from Marquette University in 2013 and her Juris Doctor from The John Marshall Law School, now known as UIC John Marshall Law School in 2016.
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Jenelle Dennis
Jenelle Dennis is the Managing Attorney of The Consumer Law Lab, PLLC, a consumer protection practice serving clients in DC, Maryland, and Virginia. She brings over 23 years of consumer law experience, including 14 years at the Consumer Financial Protection Bureau, where she served as Senior Counsel for Enforcement Policy & Strategy, Market Lead for Payments, and Senior Litigation Counsel. Her CFPB enforcement work contributed to over $600 million in consumer redress and civil money penalties in major actions against Equifax, Discover Bank, GreenSky, Enova, General Information Services, and CashApp. Jenelle now focuses her practice on EFTA/Regulation E violations, payment processor fraud, credit reporting, and consumer lending. Her enforcement background gives her pattern recognition for Reg E violations that translates directly into litigation strategy, including the emerging gaps in protection for consumers victimized by fraud on payments platforms.
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Divya Subrahmanyam
Divya Subrahmanyam is a Supervising Attorney with the Consumer Law Project at CAMBA Legal Services, Inc., a community-based nonprofit that serves low-income New Yorkers. She advocates for consumers facing a broad range of issues, including unfair debt collection practices, identity theft, auto fraud, predatory lending, inaccurate credit reporting, and more. In addition to state court debt defense, Divya and her colleagues at the Consumer Law Project also bring pathbreaking affirmative litigation and appeals to combat abusive practices, protect consumers, and advance the law, with a special focus on survivors of violence and victims of fraud.
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