Catalog Advanced Search
-
Contains 3 Component(s), Includes Credits Includes a Live Web Event on 12/19/2025 at 1:00 PM (EST)
This webinar will explore strategies and remedies for handling wire fraud cases.
If your SEO marketing has anything to do with bank hacking, stolen money or identity theft, chances are that you are receiving intake calls by consumers stating that their money has been stolen via wire transfer. It is the wild, wild west of banking litigation. Does EFTA apply? Can I get attorney's fees? Is the consumer out of luck? Trust me, I have been there too.
This webinar will explore strategies and remedies for handling wire fraud cases.
What You Will Learn
- What are the laws around wire transfers
- How (if at all) it is possible to make a profitable case.
- How to sneak in attorneys' fees (if you can).
$i++ ?>
Nicholas Barthel
Nick Barthel is a devout consumer protection lawyer that has years of experience litigating identity theft/financial scam cases. In 2024, Nick obtained a $1.9 million verdict in a fraudulent wire transfer case. He lives in San Diego, California and is an amazing guy. If you have not talked to him yet, you totally should. Great to co-counsel with as well, so shoot him an email nick@barthelbarthel.com.
-
Register
- Nonmember - $90
- Legal Aid Member - Free!
- Private Attorney Member - Free!
- More Information
-
Contains 3 Component(s), Includes Credits Includes a Live Web Event on 12/11/2025 at 2:00 PM (EST)
What are common consumer claims found in bankruptcy cases
Bankruptcy practices are loaded with potential consumer claims-you just have to know where to look. Litigation attorneys can partner with bankruptcy practitioners to handle consumer claims. Bankruptcy attorneys can partner with litigation attorneys so that they have an experienced litigator to whom they can refer to potential consumer claims. In short, this situation is a win/win/win for the client, the bankruptcy attorney and the litigation attorney.
What You Will Learn
- What are common consumer claims found in bankruptcy cases
- Where to find consumer claims in bankruptcy cases
- How to set up a referral or co-counseling relationship
$i++ ?>Cliff Carlson
Attorney
Cliff Carlson Law, P.C.
Cliff Carlson is a sole practitioner representing consumers in Texas, Georgia, and Alabama. His practice focuses primarily on consumer debt. He received his Juris Doctorate from the Mercer University Walter F. George School of Law in 2012. Cliff also received a Bachelor of Science in Electrical Engineering from Mercer University in 2005. He generally limits his practice to consumer rights issues, such as Fair Debt Collection Practices Act and Fair Credit Reporting Act Violations.
$i++ ?>
John Steinkamp
John Steinkamp has been a practicing lawyer in Indianapolis, IN for eighteen years. His practice, John Steinkamp & Associates, does consumer bankruptcy work and consumer litigation. His office has filed more than 650 FDCPA lawsuits since 2009. A former family law attorney, he has participated in over 300 trials and over 100 mediations. Overall, John has been an attorney in more than 4,000 cases.
-
Register
- Nonmember - $90
- Legal Aid Member - Free!
- Private Attorney Member - Free!
- More Information
-
Contains 7 Component(s) Includes Multiple Live Events. The next is on 12/04/2025 at 1:00 PM (EST)
Join us for an online discussion with NACA attorneys on the latest trends in consumer law.
Join us for an online discussion with NACA attorneys on the latest trends in consumer law.
-
Register
- Private Attorney Member - Free!
- Legal Aid Member - Free!
- More Information
-
Register
-
Contains 3 Component(s), Includes Credits Includes a Live Web Event on 12/03/2025 at 2:00 PM (EST)
Participants will be provided information and tools to better understand the competitive energy market, the consequences of shopping with an energy supplier, and how to protect against the negative impacts of shopping.
Many competitive energy suppliers advertise low rates and special deals to attract customers. You may have received advertisements in your mailbox or seen a table set up at your local grocery store exclaiming, “Switch today and we’ll give you a $25 gift card!” Unfortunately, these offers often come with hidden costs, and consumers may end up paying more for their utility bills each month.
Participants will be provided information and tools to better understand the competitive energy market, the consequences of shopping with an energy supplier, and how to protect against the negative impacts of shopping.
What You Will Learn
• How to spot potential claims against suppliers for slamming and other deceptive marketing practices
• What strategies to use in energy supplier cases$i++ ?>
Lauren Berman
Lauren Berman is a Senior Staff Attorney with the Pennsylvania Utility Law Project who has been with the program since 2021. Lauren splits her time between representing individual clients struggling with accessing and maintaining utility services to their homes and leading Universal Services Proceedings to ensure that all Pennsylvanians have access to safe and affordable utility service. Prior to her time at PULP, Lauren worked at Southwest Pennsylvania Legal Aid Services (now Summit Legal Aid) within the Fair Housing Law Project.
-
Register
- Nonmember - $90
- Legal Aid Member - Free!
- Private Attorney Member - Free!
- More Information
-
Register
-
Contains 3 Component(s), Includes Credits
What new tools like tenant portals, fintech payment systems, and RUBS billing are affecting tenant rights.
As new technologies and practices reshape the rental housing market, tenants are facing fresh challenges that demand informed advocacy. From online tenant housing—and how advocates must respond. This webinar will equip you with the knowledge to identify unlawful practices, support clients, and push for fairer housing outcomes.
What You Will Learn:
• What new tools like tenant portals, fintech payment systems, and RUBS billing are affecting tenant rights.
• What are the legal implications of emerging landlord practices such as credit reporting, digital leases, rent concessions, and coded lockouts.
• How to use strategies to recognize and challenge improper fees, unfair insurance requirements, and other trends impacting renters’ financial stability.$i++ ?>Chelsea Ortega
Partner
Santoni, Vocci & Ortega, LLC
Chelsea Ortega is a partner at the law firm of Santoni, Vocci & Ortega, LLC in Baltimore, Maryland. Chelsea’s practice primarily focuses on issues involving tenants and consumers’ rights. She regularly represents tenants living in uninhabitable conditions, who have been the victim of unlawful evictions, or who have been charged illegal fees. Chelsea has brought and settled several class action cases against large property management companies, debt collectors, and auto finance companies.
-
Register
- Nonmember - $90
- Legal Aid Member - $30
- Private Attorney Member - $40
- More Information
-
Register
-
Contains 3 Component(s), Includes Credits
This session is designed to help bankruptcy practitioners and consumer law practitioners alike analyze the proper venue for their consumer law claims related to bankruptcy cases.
Bankruptcy is hotbed for consumer claims, but where you file these claims can make all the difference in your case. Join us as we explore the pros and cons of filing consumer claims in small claims court, state court, District Court, and Bankruptcy Court. There’s no one size fits all approach, but we’ll explore how to analyze your cases and evaluate the proper venue in your cases.
This session is designed to help bankruptcy practitioners and consumer law practitioners alike analyze the proper venue for their consumer law claims related to bankruptcy cases. We’ll walk through the pros and cons of each venue, some fact patterns, and practical tips for choosing a venue.
This webinar is co-sponsored with NACBA. NACBA members can email training@consumeradvocates.org to attend the live webinar at no cost.
What You Will Learn
• What are the pros and cons of filing in small claims court, state court, District Court, and Bankruptcy Court
• How to choose the best venue for your case
• What are common pitfalls in choosing a venue$i++ ?>
Patrick Best
Patrick Best is a graduate of the University of Pittsburgh School of Law and the Rochester Institute of Technology. He previously served as Law Clerk to the Honorable Carmen D. Minora of the Lackawanna County Court of Common Pleas. His practice consists of a variety of cases including bankruptcy, student loans, FDCPA, FCRA, RESPA, TILA, and UDAP. He is a member of both NACA and NACBA. In addition to his private practice, he serves as a Special Assistant District Attorney for the Monroe County District Attorney’s Office to prosecute civil consumer protection violations on behalf of Monroe County Pennsylvania.
$i++ ?>Brian Flick
Managing Partner
The Dann Law Firm
Attorney Brian Flick is a managing partner of the Dann Law firm's Cincinnati office. He is a tireless advocate for consumers in Ohio, Kentucky, and across the United States. His practice is focused on bankruptcy, foreclosure defense, appellate litigation, and other areas of consumer law. Brian earned a Bachelor of Arts Degree in Political Science at Adrian College and received his Juris Doctorate from Ohio Northern University's Pettit College of Law. He serves as the 6th Circuit Community Moderator for the National Association of Consumer Bankruptcy Attorneys and is the Ohio Chair of the National Association of Consumer Advocates.
-
Register
- Nonmember - $90
- Legal Aid Member - Free!
- Private Attorney Member - Free!
- More Information
-
Register
-
Contains 2 Component(s)
This webinar will show how attorneys can use NACA’s scam prevention videos and resources to collaborate with community-based organizations.
Community partnerships are one of the most effective ways to protect consumers from scams and predatory practices. This webinar will show how attorneys can use Scam Prevention videos and resources to collaborate with community-based organizations, raise public awareness of consumer rights, and empower individuals to take action when they’ve been harmed.
What You Will Learn:
• How to identify potential community partners and networks that can help reach consumers at risk of scams.
• How to build trust and meaningful relationships with community members who may be hesitant to engage with lawyers.
• How to design and communicate legal services in ways that meet community needs and resonate with local organizations.$i++ ?>
Sylvia Bolos
Sylvia Bolos is a partner at Consumer Justice. Sylvia Bolos is a passionate client advocate and experienced lawyer, dedicated to helping consumers protect their legal rights under the FCRA, TILA, ECOA, TCPA, EFTA and FDCPA. Prior to joining Consumer Justice Law Firm, Sylvia served as General Counsel at 123NET, Senior Counsel at Berger Montague, and Senior Associate Attorney at Lyngklip and Associates. During her time with Lyngklip & Associates, she also co-founded Insight, LLC, a consumer protection consulting firm, designed to train and coach other consumer protection attorneys from across the country.
$i++ ?>
Angel Rose Kwaterski
Angel Rose Kwaterski is the Consumer Law Priority Coordinator at Legal Action of Wisconsin and is currently based in their Oshkosh, Wisconsin office. Angel provides oversight, mentorship and training related to all consumer matters that the firm assists with. In addition to her role as Priority Coordinator, she is a staff attorney within the Elder Rights Project where she provides legal representation to Wisconsin residents aged 60 or older who are victims of crimes as it relates to housing, family, and consumer law issues. Angel specializes in consumer related issues such as auto fraud, financial exploitation, debt collection matters and bankruptcy. Angel received her Bachelor of Arts from Marquette University in 2013 and her Juris Doctor from The John Marshall Law School, now known as UIC John Marshall Law School in 2016.
-
Register
- Nonmember - Free!
- Legal Aid Member - Free!
- Private Attorney Member - Free!
- More Information
-
Register
-
Contains 3 Component(s), Includes Credits
This session is designed to help consumer protection attorneys spot FCRA issues hiding in plain sight and understand when a client’s problem might be an FCRA case.
New to the alphabet soup of federal consumer law? Or perhaps just the FCRA? Come and join this webinar to learn more about this important federal law that provides safeguards to consumers regarding information reported about them. The Fair Credit Reporting Act (FCRA) touches more parts of consumer practice than most people realize — from credit report errors to background check problems and improper use of personal data.
This session is designed to help consumer protection attorneys spot FCRA issues hiding in plain sight and understand when a client’s problem might be an FCRA case. We’ll walk through some fact patterns, red flags to watch for, and practical tips for getting started with these claims.
What You Will Learn
• What is the scope of the FCRA
• How to spot issues that implicate the FCRA
• When it may make sense to bring in more experienced co-counsel$i++ ?>
Kevin Dillon
Kevin Dillon is founder of Voice for Justice Law, PLLC and proud member of NACA. He litigates under both state and federal consumer protection laws, including the FCRA, FDCPA, TILA, TCPA, RESPA, VCPA, and other combinations of letters. Over the course of his legal career, Kevin has litigated in Virginia state court and in federal courts throughout the country, as well as arbitrated in JAMS and AAA. He has obtained six-figure settlements for his clients as well as tried cases, including before a jury. Kevin got his start in consumer protection law first clerking with Greater Boston Legal Services and then working with the fine folks at Consumer Litigation Associates. He is proud to continue in the tradition of social justice law from Northeastern University School of Law where he received his JD. Kevin also served two years in Americorps and had a former career as a Salesforce consultant. He lives in Richmond, Virginia with his partner Lindsey, their cat Laertes, and a jungle of plants. If you're Virginia-based or nearby, let me know when you're in the area!
-
Register
- Nonmember - $90
- Legal Aid Member - $30
- Private Attorney Member - $40
- More Information
-
Register
-
Contains 3 Component(s), Includes Credits
In this webinar, you’ll hear from two experienced practitioners who use debt defense cases as the springboard for the rest of their practice, and you’ll learn the tips and tricks that they have found to be the most impactful.
Debt collection lawsuits make up the vast majority of filings in most state courts throughout the country. And far too many consumers are overwhelmed by this process, resulting in overpriced settlements, inadvertent admissions, or default judgments against the consumer. Defending a consumer collection case isn’t hard, but establishing a business focusing on these cases can be. In this webinar, you’ll hear from two experienced practitioners who use debt defense cases as the springboard for the rest of their practice, and you’ll learn the tips and tricks that they have found to be the most impactful.
What You Will Learn
• How to obtain the clients you need to make this practice area thrive
• What are best practices for obtaining the best results possible for your clients
• How to make your cases and your practice more efficient$i++ ?>Brett Freeman
Sabatini Freeman, LLC
Brett Freeman is a solo attorney in Lake Ariel, PA. He received his B.A. from the Pennsylvania State University, and his J.D. from the Indiana University Mauer School of Law. He concentrates his practice on representing consumers in debt defense cases, as well as cases brought under the FDCPA, the FCRA, and the Pennsylvania UDAP statute.
$i++ ?>
Daniel DeLiberty
Dan DeLiberty is a consumer rights attorney and founder of The DeLiberty Law Firm and Credit Lawyers.com. Known throughout the Philadelphia region and beyond as “The Credit Lawyer®” his firm has helped thousands of consumers throughout Pennsylvania clear millions of dollars of debt, without bankruptcy. The firm has defended thousands of collections lawsuits over the past two decades, involving credit cards, private student loans, and repo deficiencies. In addition to debt defense, Attorney DeLiberty advocates for victims of debt settlement and credit repair scams. Dan has built a reputation as a relentless advocate who levels the playing field for everyday people against billion-dollar financial institutions.
-
Register
- Nonmember - $90
- Legal Aid Member - $30
- Private Attorney Member - $40
- More Information
-
Register
-
Contains 2 Component(s)
This webinar is for those organizing or participating in a conference session to learn practical techniques for moderating with confidence—so you can keep sessions focused, engaging, and impactful.
Attention all CRLC speakers and session organizers!
Have you ever sat through a presentation that just felt a little…flat? Or have you been part of a session that flew by because it was so interesting and engaging? The difference often comes down to one thing: the moderator.
A great moderator does more than just introduce people, they set the tone, keep the conversation on track, balance speaker contributions, and manage audience engagement with ease.
Whether you’re organizing a session, leading a panel, presenting solo, or stepping into a session without a designated moderator, these skills are essential for creating a professional, polished, engaging experience.
This webinar is for those organizing or participating in a conference session to learn practical techniques for moderating with confidence—so you can keep sessions focused, engaging, and impactful.
What You Will Learn
• How to prepare for the session ahead of time
• How to successfully facilitate the session on the day of the conference
• How to balance audience interactions and presenter remarks$i++ ?>
Andrea Bopp Stark
National Consumer Law Center
Andrea Bopp Stark is a senior attorney at the National Consumer Law Center Boston office focusing on writing and teaching about fair debt collection practices and mortgage servicing issues. Andrea is also involved in advocating for foreclosure prevention and fair debt collection policies on the state and federal level. Andrea is a contributing author to NCLC’s Fair Debt Collection, Home Foreclosures, and Mortgage Servicing and Loan Modifications legal manuals. Previously, Andrea was a partner at Molleur Law Office in Biddeford, ME, and worked as an attorney for Northeast Legal Aid in Lawrence, Massachusetts where she was one of NCLC’s first recipients of the John G. Brooks fellowship. Andrea holds a B.A. from the University of Vermont and obtained her JD and Masters of Social Work from Boston College. She is admitted to practice law in Massachusetts & Maine.
$i++ ?>
Rebecca Smolar
Associate Director of Education
NACA
Rebecca Smolar is the Associate Director of Education at NACA. She is responsible for partnering with NACA members to develop and strengthen NACA’s education and training offerings and to ensure that members are kept abreast of trends in the field. Before joining NACA, she created continuing education programs for high school teachers and college professors through the State University of New York and Washington-DC area think tanks. She started her career as an Officer of Public Affairs at the Embassy of Israel where she gave hundreds of speeches about Israel and U.S.-Israel relations. Ms. Smolar received a M.A. in International Communications from American University and her B.S. in Psychobiology from SUNY Binghamton.
-
Register
- Nonmember - Free!
- Legal Aid Member - Free!
- Private Attorney Member - Free!
- More Information
-
Register