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Contains 5 Component(s) Includes Multiple Live Events. The next is on 03/20/2026 at 2:00 PM (EDT)
Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation!
Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation! Get input on tricky specifics of your case, hear about the challenges and successes others have experienced, and more. Led by an experienced practitioner, conversations are open and unrecorded to facilitate as free a discussion as possible. Speaking of free, that’s exactly how much you have to pay to attend!
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Robert Treinan
Rob Treinen is a father, husband, skateboarder, and consumer protection lawyer. He loves all these roles. He loves living in Albuquerque, NM. He has been a consumer protection lawyer his whole career, starting at New Mexico Legal Aid in 1999, and now running his own one-attorney firm.
$i++ ?>John O'Neal
O'Neal Law Office
John O’Neal represents persons across North Carolina in matters of auto fraud, solar fraud, unfair/harassing debt collection, credit reporting issues, illegal repossessions, and various other civil matters. John was a founding member and chair of the Consumer Areas of Practice Section of the North Carolina Advocates of Justice (formerly NCATL) and has provided seminars, resources, and advice to countless lawyers and consumers across North Carolina. John is a proud alumnus of the University of North Carolina at Greensboro and the UNC School of Law.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 03/19/2026 at 2:00 PM (EDT)
What the FTC’s Government and Business Impersonation Rule covers
Scams impersonating businesses and government are consistently among the top frauds reported to the Federal Trade Commission. In 2024, these scams resulted in $2.95 billion in consumer losses. The FTC’s Government and Business Impersonation Rule prohibits the impersonation of, or misrepresentation of an affiliation with, government, businesses, and their officials or agents.
What You Will Learn
• What the FTC’s Government and Business Impersonation Rule covers
• How to know if your client is the target of an impersonation scheme, and steps you can take.
• What enforcement actions the FTC has taken since the impersonation rule went into effect
• How to get free resources about avoiding impersonation scams that you can share with your clients$i++ ?>
Alvaro Puig
Consumer Education Specialist, Division of Consumer and Business Education,
Federal Trade Commission
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Sara Tonnessen,
Attorney, Division of Marketing Practices
Federal Trade Commission
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 03/05/2026 at 2:00 PM (EST)
If you want to better understand when the EFTA applies, please join us for this webinar.
Millions of Americans lose billions of dollars to bank fraud every year. Some losses – but not all – are covered by the Electronic Fund Transfer Act (EFTA), which generally requires that financial institutions reimburse consumers for unauthorized transfers. If you want to better understand when the EFTA applies, please join us for this webinar, which will discuss the basics of the EFTA, engage with fact patterns influenced by real-life scenarios, and give practical tips about how to litigate EFTA claims.
What You Will Learn• What is the scope of the EFTA
• How to spot transactions covered by the EFTA
• How to frame your cases to ensure EFTA coverage$i++ ?>David Marco
Attorney at Law
SmithMarco, P.C.
David Marco is one of the founding partners of SmithMarco, P.C., and he has devoted the overwhelming majority of his professional career to the practice of consumer litigation and to protecting consumers' rights. He has many years of litigation experience and currently represents consumers in individual and class action cases arising out of the Electronic Fund Transfer Act, the Fair Credit Reporting Act, the Fair Debt Collection Practices Act, the Illinois Consumer Fraud & Deceptive Business Practices Act, the Florida Deceptive and Unfair Trade Practices Act, the Florida Consumer Collection Practices Act, and other consumer-related statutes. David has successfully briefed and argued myriad motions on a wide range of issues, arbitrated hundreds of cases, and tried countless cases to verdict, including an approximately $250,000 arbitration award against Citibank for violating the Electronic Fund Transfer Act
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Pat McNichol
Pat McNichol is a lawyer at Kelly Guzzo, PLC, who represents consumers in Maryland, Virginia, and beyond. Pat specializes his practice in payment fraud and has litigated countless cases in court and arbitration against large and small financial institutions. Before finding his home in the consumer bar, Pat worked at an international law firm, where he learned how financial institutions operate. Before that, Pat clerked for two federal judges: Judge Lauck in the United States District Court for the Eastern District of Virginia; and Judge Goodwin in the United States District Court for the Southern District of West Virginia. Pat has been named a Virginia Super Lawyer and, on several occasions, one of The Best Lawyers in America: Ones to Watch for Banking and Finance Law. Over the past four years, Pat has spoken on various issues of payment fraud at conferences for the National Consumer Law Center, the National Association of Consumer Advocates, and the Virginia Poverty Law Center. He also contributed to the Seventh Edition of the Consumer Banking and Payments Law treatise published by the National Consumer Law Center, and he twice co-authored the Virginia chapter in the ABA’s The Law of Class Action: Fifty-State Survey. Pat lives in Richmond, Virginia, with his wife Caitlin, their daughter Harper, and their two dogs, Leo and Max.
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Contains 7 Component(s) Includes Multiple Live Events. The next is on 02/26/2026 at 1:00 PM (EST)
Join us for an online discussion with NACA attorneys on the latest trends in consumer law.
Join us for an online discussion with NACA attorneys on the latest trends in consumer law.
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Contains 18 Component(s) Includes Multiple Live Events. The next is on 02/25/2026 at 2:00 PM (EST) Recorded On: 05/13/2020
The Business 102 eCourse will provide you with the tools and community you need to manage a successful law practice.
Do you want to improve how you run your business? Do you feel sometimes that you are able to derive enough value and income from your cases? Are you starting out and want to develop systems to help you measure success? The Business 102 eCourse will provide you with the tools and community you need to manage a successful law practice.
With an eye to improving your bottom line, this course will focus on figuring out how to make a living practicing consumer law. Explore how to increase the value of your cases, become more efficient, grow strategically and find the right balance of cases that work for you.
What You Will Learn:
• How to analyze and select appropriate fee structures and case valuation methods to establish pricing strategies that maximize profitability for different types of cases.
• How to implement systems to improve practice efficiency and profitability by enhancing case value, leveraging attorney time, and identifying opportunities for jurisdictional expansion and co-counsel partnerships.
• How to design and refine a practice management plan that balances active caseloads with client development, pipeline building, and long-term business sustainability.
What the eCourse includes:
• Live course instruction (all sessions will be recorded for future viewing)
• Bi-weekly mastermind sessions (will not be recorded and will include course registrants and instructors)
• Instructional materials, including videos, handouts and readings$i++ ?>
John Gear
Before starting law school at age 40, John Gear was a nuclear engineer, Navy submarine officer, and then an operations management consultant to industry. After law school, he worked as a research attorney for the Michigan Court of Appeals and as a regulatory affairs attorney for the Michigan Public Service Commission. Since 2010, he was been a mostly solo attorney with John Gear Law Office in Salem, Oregon, which is a “Values-Based Oregon law practice serving consumers, elders, employees, and nonprofits."
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Heidi Miller
Heidi N. Miller is a solo practitioner in Milwaukee, Wisconsin. She is licensed in both California and Wisconsin. For over ten years, she has focused on consumer law, specifically representing consumers in claims involving improper debt collection actions, unlawful repossessions, credit reporting errors, and auto sales fraud. She enjoys traveling and has visited all seven continents and 125 countries.
$i++ ?>Matthew Vocci
Partner
Santoni, Vocci & Ortega, LLC
Matt Vocci is a partner at Santoni, Vocci & Ortega, LLC. The majority of his work relates in some way to housing. He represents tenants against landlords and property managers on a variety of cases, such as consumer protection and consumer debt collection issues, habitability, Fair Housing Act violations, illegal evictions, and personal injuries. Matt has served as class counsel on several class actions, including a recent case that resolved favorably for tenants against a large, out-of-state property management company. He is a member of the MSBA’s Delivery of Legal Services Committee Council and the ACLU of Maryland Committee on Litigation and Legal Priorities. Matt deeply believes in Santoni, Vocci & Ortega’s mission to provide high-quality legal representation to low-income Marylanders. He graduated cum laude from Temple University, Beasley School of Law in 2006.
$i++ ?>Minal Gahlot
Owner
Oklahoma Consumer Law Firm
Minal Gahlot is a private consumer protection attorney based in Oklahoma City with over a decade of experience advocating for individuals harmed by unfair and deceptive business practices. As the founder of Oklahoma Consumer Law Firm, she represents clients in a wide range of matters, including auto dealer fraud, lemon law violations, solar panel scams, wrongful repossession, credit reporting inaccuracies, abusive debt collection, and identity theft. Minal has achieved successful outcomes for her clients through jury trials, bench verdicts, arbitration awards, and negotiated settlements. She currently serves as the Oklahoma State Chair for the National Association of Consumer Advocates and has been repeatedly recognized by 405 Magazine as a Top Attorney in Consumer Law. A frequent speaker at both national and regional conferences, Minal is a passionate advocate for consumer rights and access to justice, dedicating time to volunteer and pro bono efforts across Oklahoma.
$i++ ?>Duran Keller
Keller Law
Duran Keller is a trial lawyer. He is a graduate of the Gerry Spence Trial Lawyers College and is admitted to practice in Indiana, New York, New Jersey, New Hampshire, and Wisconsin. Most of Duran’s attention is devoted to consumer law, but he often takes cases to support a good cause. Duran fights against all types of injustices, ranging from unfair charges/collection attempts and credit reporting to egregious police brutality cases. He is the chair of the NACA Indiana Chapter, a Super Lawyers Rising Star with multiple consumer appellate victories and record-breaking verdicts, and he has tried multiple cases to jury verdict, including State and Federal court.
$i++ ?>Ronald Wilcox
Attorney at Law
Wilcox Law Firm, P.C
Ron Wilcox is a former NACA Co-Chair of the Board of Directors. He is a graduate of Gerry Spence’s Trial Lawyers College and has tried more than 12 cases to a Final Arbitration Award, where in many of them the consumers were awarded punitive and/or treble damages.
$i++ ?>Christina Gill Roseman
Attorney
Roseman Law Firm
Christina Gill Roseman, represents consumers at Roseman Law Firm, PLLC, with offices in Pittsburgh, PA and Morgantown, WV. She has successfully tried numerous cases against automobile manufacturers and dealerships. She is rated as an AV Preeminent attorney, the highest ranking, by her peers through Martindale Hubbell, has been selected as a Pennsylvania Super Lawyer for 2014, 2016, and 2017 and is NACA’s West Virginia state co-chair.
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David McGlothlin
Kazerouni Law Group, APC
David J. McGlothlin is a partner at the Kazerouni Law Group, APC. He was born in Mildenhall, England, and was raised in Phoenix, Arizona. He attended Northern Arizona University where he received a Bachelor of Science in American Political Studies and graduated Summa Cum Laude. He graduated University of San Diego School of Law in May 2007.David is a licensed attorney in the State of California, the state of Oregon, and the State of Arizona. He is a member of the San Diego County Bar Association, the Maricopa County Bar Association, the Federal Bar Association and the National Association of Consumer Advocates.
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Contains 3 Component(s), Includes Credits
How to handle predatory lending cases, including potential class actions.
Almost every state has enacted usury laws that limit the amount of interest that a lender can charge on a loan. Despite these well-established laws, predatory lenders continue to make blatantly illegal loans that violate state usury laws. Every year, there are millions of consumers who are victimized by these loans and need our help. Come learn how you can assist, including through class actions.
What You Will Learn
• How to intake a potential case, including choice-of-law and arbitration considerations
• What special considerations exist for tribal lenders and rent-a-bank
• How to couple usury claims with RICO’s prohibition against the collection of unlawful debt
• What to expect when you file a case, including special issues related to class actions$i++ ?>Andrew Guzzo
Partner
Kelly Guzzo, PLC
Andrew Guzzo’s practice focuses exclusively on representing consumers, with an emphasis on litigation against internet lenders, credit reporting agencies, and debt collectors. Andrew has litigated more than two dozen cases related to high-cost lending. These cases have involved each of the major players in the industry, including lenders, investors, architects of the rent-a-tribe scheme, tribal officials, specialized credit reporting agencies, and lead generators. Over the past five years, Andrew has been involved in class actions that have returned more than $100 million dollars to consumers and cancelled more than $1 billion in predatory loans.
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Contains 2 Component(s)
Join NACA Board Member David Chami and his partner Sylvia Bolos to learn how to build powerful, long-term referral relationships in your community.
Do you want to help grow the next generation of consumer attorneys—while also building a stronger, more sustainable practice for yourself? Strategic outreach to non-consumer lawyers through bar association presentations is one of the most effective ways to expand awareness of consumer law, position yourself as a trusted referral resource, and generate a steady stream of high-quality leads. These presentations don’t just grow the consumer bar—they grow your reputation, your referral network, and your client pipeline.
Join NACA Board Member David Chami and his partner Sylvia Bolos to learn how to build powerful, long-term referral relationships in your community. You’ll receive a ready-to-use PowerPoint presentation you can customize for state and local bar meetings, giving you a turnkey tool to educate other lawyers about consumer law, drive new referrals, and strengthen both your impact and your bottom line.
What You Will Learn
• How to frame and deliver a presentation about consumer law to non-consumer lawyers
• What systems and resources are needed to start relationships with non-consumer lawyers$i++ ?>
Sylvia Bolos
Sylvia Bolos is a partner at Consumer Justice. Sylvia Bolos is a passionate client advocate and experienced lawyer, dedicated to helping consumers protect their legal rights under the FCRA, TILA, ECOA, TCPA, EFTA and FDCPA. Prior to joining Consumer Justice Law Firm, Sylvia served as General Counsel at 123NET, Senior Counsel at Berger Montague, and Senior Associate Attorney at Lyngklip and Associates. During her time with Lyngklip & Associates, she also co-founded Insight, LLC, a consumer protection consulting firm, designed to train and coach other consumer protection attorneys from across the country.
$i++ ?>David Chami
Managing Partner
Consumer Justice Law Firm
David Chami is the Co-Founder and Managing Partner for Consumer Justice Law Firm with approximately 30 lawyers licensed to practice in 35 states. David's firm primarily handles cases under the Fair Credit Reporting Act and other adjacent consumer protection statutes. David has been involved in thousands of consumer protection lawsuits and nearly a thousand cases that have been filed in Arbitration over the past 10 years. David's firm recently filed an anti-trust lawsuit against AAA arguing that its business model has created barriers to entry for competitors and has resulted in a forum which prevents the administration of justice rather than simply making it more efficient.
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Contains 3 Component(s), Includes Credits
This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.
Medical debt is the wild west of debt collection. Every debt collector wants in on it and consumer attorneys often find themselves without the tools to fight back. This seminar follows a spring 2024 webinar on medical debt defense and will give you more tools so that you can both vigorously defend against medical debt collection as well as go on the offensive.
This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.
Please note that participants will be asked to share their stories and experiences as well during this webinar. Following the webinar will be an hour-long time for discussion and extended Q and A session.
What You Will Learn
• Which affirmative defenses will give you a fighting chance, open up discovery even where a counterclaim isn’t available, and increase your standing with regards to settlement.
• How to use FDCPA and UDAP statutes to challenge the fairness of the hospital’s billing practice and the debt collector’s actions.
• What discovery items you should request and how they will help you defend and prosecute cases.
• Examples of claims, settlement amounts, costs to litigate on all these cases.
• Tips about medical debt negotiations in a nonlegal setting, including charity care and payment plans.$i++ ?>
Berneta Hayes
Berneta L. Haynes is a senior attorney who focuses on consumer energy policy and medical debt. At NCLC, she recently authored Protecting Older Adults from Surprise Medical Bills and The Racial Health and Wealth Gap: Impact of Medical Debt on Black Families. She is also a contributing author to the medical debt chapter of NCLC’s Collection Actions practice manual and NCLC’s Surviving Debt consumer guide.
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Keith Hagan
Founder
Hagan Law Office
Keith Hagan is a Partner at Hofer Hagan LLP, a consumer rights and commercial litigation firm based out of Indianapolis. Aside from solar issues, he has litigated complex medical billing disputes for the last eight years as well as commercial lending issues (on the side of the little guy). Keith is a regular contributor, speaker, and panelist on issues regarding medical billing defense, FDCPA, UDAP, and other counterclaims. He is a graduate of the University of Cincinnati College of Law, Class of 2008, and the University of Kansas Class of 2001.
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Contains 3 Component(s), Includes Credits
Learn how to identify the relevant federal investor and understand the current default and loss-mitigation guidelines for FHA, VA, Fannie Mae, Freddie Mac, and USDA loans, so you can better advise your clients when they fall behind.
Attorneys working with homeowners in default—whether in private practice or legal services—will gain practical, up-to-date guidance in this webinar. Learn how to identify the relevant federal investor and understand the current default and loss-mitigation guidelines for FHA, VA, Fannie Mae, Freddie Mac, and USDA loans, so you can better advise your clients when they fall behind.
Please note that this webinar is free to the whole community. Non-members will need to be verified to register for the webinar.
What You Will Learn
• How to identify the relevant federal investor
• What are the latest guidelines that apply when borrowers go into default$i++ ?>
Steve Sharpe
National Consumer Law Center
Steve Sharpe is a senior attorney at the National Consumer Law Center (NCLC) focusing on foreclosures and mortgage lending. He leads NCLC’s federal mortgage servicing policy work and frequently presents on mortgage servicing and other housing issues. Steve is a co-author of NCLC’s Mortgage Servicing and Loan Modifications, Home Foreclosures, Too Damn High: How Junk Fees Add to Skyrocketing Rents, and the report How GSE Note Sales Undermine Homeownership, which examines the impact of bulk sales of hundreds of thousands of home loans to investors. Steve testified in front of Congress on the state of the U.S. Department of Veterans Affairs (VA) Home Loan Guaranty Program, and he is also a contributing author of the legal treatise Truth in Lending.
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Contains 3 Component(s), Includes Credits
This webinar will explore strategies and remedies for handling wire fraud cases.
If your SEO marketing has anything to do with bank hacking, stolen money or identity theft, chances are that you are receiving intake calls by consumers stating that their money has been stolen via wire transfer. It is the wild, wild west of banking litigation. Does EFTA apply? Can I get attorney's fees? Is the consumer out of luck? Trust me, I have been there too.
This webinar will explore strategies and remedies for handling wire fraud cases.
What You Will Learn
- What are the laws around wire transfers
- How (if at all) it is possible to make a profitable case.
- How to sneak in attorneys' fees (if you can).
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Nicholas Barthel
Nick Barthel is a devout consumer protection lawyer that has years of experience litigating identity theft/financial scam cases. In 2024, Nick obtained a $1.9 million verdict in a fraudulent wire transfer case. He lives in San Diego, California and is an amazing guy. If you have not talked to him yet, you totally should. Great to co-counsel with as well, so shoot him an email nick@barthelbarthel.com.
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