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Products are filtered by different dates, depending on the combination of live and on-demand components that they contain, and on whether any live components are over or not.
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  • Product not yet rated Contains 2 Component(s) Includes a Live Web Event on 04/04/2024 at 2:00 PM (EDT)

    You are invited to a briefing call to learn more about the CFPB’s work on junk fees and other CFPB priorities.

    You are invited to a briefing call to learn more about the CFPB’s work on junk fees and other CFPB priorities. Brian Shearer, Assistant Director of Policy Planning and Strategy , will provide a brief presentation about recent announcements, including the Credit Card Penalty Fees Final Rule, and other priority areas. The presentation will be followed by a question-and-answer period.


    What You Will Learn
    •    What is covered in the Credit Card Penalty Fees Final Rule
    •    Other CFPB junk fee deliverables

    Brian Shearer

    CFPB

    Brian Shearer is the Assistant Director of Policy Planning and Strategy at the Consumer Financial Protection Bureau. He oversees the CFPB’s policy work, including regulations and guidance on federal consumer financial protection law. He is also the CFPB’s delegee on the White House’s Competition Council, which coordinates federal policy on fair competition. Brian previously served as the founding Legal Director of Justice Catalyst Law, a non-profit impact litigation law firm that uses litigation to advance economic justice. Across his career, Brian has worked to advance corporate accountability and economic justice for workers and consumers.

  • Product not yet rated Contains 3 Component(s), Includes Credits

    This webinar will discuss how consumer protection attorneys can utilize EFTA as a tool to get some of these victims their money back from the financial institution.

    The Electronic Funds Transfer Act (“EFTA”) is an old statute that is getting some new attention. Since the Covid-19 Pandemic, fraud through purely electronic sources has been on the rise. Over the last five years, the FBI has received an average of 652,000 complaints of cyber-crimes per year.  


    This webinar will discuss how consumer protection attorneys can utilize EFTA as a tool to get some of these victims their money back from the financial institution. The webinar will dive into the types of transfers that fall within the statute; what steps a consumer needs to take to properly dispute under EFTA; the limits on consumer liability for unauthorized transfers; and what damages the consumer is entitled under EFTA.

    This webinar is vitally important for those who do not know of EFTA, and also makes a great resource for those who may need a refresher.

    What You Will Learn
    · What types of transactions apply
    · How to dispute fraudulent transactions
    · What the financial institution is required to do in response
    · What limitations on damages to the consumer are in place
    · What remedies a consumer can receive, including treble damages

  • Product not yet rated Contains 3 Component(s), Includes Credits Recorded On: 03/06/2024

    The current judicial environment makes it a great time to help clients who have been harmed by car dealers and make money too.

    The current judicial environment makes it a great time to help clients who have been harmed by car dealers and make money too. These businesses often take advantage of consumers and fail to comply with regulations. There are plenty of clients, and often not enough lawyers. This webinar is for newer consumer attorneys or experienced attorneys who are new to used car cases and assumes a basic familiarity with civil litigation and consumer statutes. Please note that the webinar will be followed by an online conversation for those interested in exploring how to bring these cases in their practices. 


    What You Will Learn: 

    •    How to select good cases to maximize your chances of winning and collecting
    •    How to spot the claims and damages that you can prove

    Greg Reichenbach

    Greg Reichenbach is a consumer trial attorney representing poor and working-class Ohio consumers. He graduated magna cum laude from the University of Toledo, College of Law, in 2004. He focuses on bringing individual and class claims against used automobile dealers, financial institutions, debt collectors, and other businesses who engage in unfair and deceptive acts. He has written articles for the public and presents CLE trainings for attorneys on consumer litigation topics. He has helped recover millions of dollars for Ohioans, and helped wipe out over $150 million in debts

  • Product not yet rated Contains 1 Component(s)

    It’s that time of year again: Come and watch the question and answer session with NACA’s Executive Director, Ira Rheingold.

    As another tax season begins, more and more consumer clients are receiving 1099s for income they did not receive (your attorney fees). During the Q and A Session, Ira will discuss how to handle this issue with your consumer clients and the steps you and they can take before, during, and after litigation to minimize and mitigate the potential tax risk they might face. 

  • Product not yet rated Contains 7 Product(s)

    Under our current understanding of tax law, attorney fees may be taxable income for your clients.

    Webinars

    •    Fixing the Attorney Tax Fee Problem: Practical, Litigation, and Legislative Strategies
    •    Tax Implications of Attorney Fees in Consumer Cases
    •    1099s and Attorneys' Fees
    •    Trees and Fruit: How Fee Agreements May Change the Taxation of Attorney’s Fees
    •    NACA Tax Update 2019

    Why These Videos Are Helpful
    Under our current understanding of tax law, attorney fees may be taxable income for your clients. Understanding why this is the case, how the 2017 tax law has exacerbated this issue and how we can attempt to solve this problem – including how to structure your retainer agreements, is covered in these webinars. All legal aid and private consumer lawyers need to understand the potential impact of tax law on their clients.

    What You Will Learn
    •    Why and how attorney fees in consumer cases are being treated as income for your clients
    •    How you can potentially minimize financial harm to your clients
    •    What are some avenues for addressing 1099s that are incorrect or erroneously issued
    •    How NACA’s Tax Initiative is addressing the issue through litigation and legislation.

  • Product not yet rated Contains 3 Component(s), Includes Credits

    This webinar is designed to assist consumer lawyers who are familiar with civil identity theft laws in refining their pre-litigation and litigation strategies.

    Identity theft is a growing problem in the U.S., and attorneys need to be fully aware of all civil legal avenues that are available to assist consumers who are victims of identity theft. This presentation will go into detail regarding pre-filing case preparation, we will discuss facts from litigated cases, and provide insight into the defense's most likely course(s) of action to derail legitimate consumer identity theft cases.  

    This webinar is designed to assist consumer lawyers who are familiar with civil identity theft laws in refining their pre-litigation and litigation strategies.

    What You Will Learn

    •     How to select cases and prepare for litigation      
    •      How to develop a dispute strategy
    •     How to effectively structure complaints and litigation approaches for ID theft cases against CRAs and Furnishers
    •     What are CRA and Furnisher Defense tactics and how to prepare for and counter them

  • Product not yet rated Contains 2 Component(s)

    This webinar and online conversation is geared towards attorneys who are interested in submitting a proposal for a session at the Consumer Rights Litigation Conference or submitting a session proposal for online learning through NACA and NCLC.

    There are hundreds of topics that one could choose to present at a conference on consumer rights. The CRLC attracts more than 900 consumer attorneys from legal aid, private practice, public interest, regulatory agencies, and governments attorneys. NACA and NCLC webinars can potentially reach hundreds of attorneys who are seeking to learn new skills and knowledge. While it is difficult to please everyone, you can please many by starting with a good topic and keeping your audience in mind.

    This webinar and online conversation is geared towards attorneys who are interested in submitting a proposal for a session at the Consumer Rights Litigation Conference or submitting a session proposal for online learning through NACA and NCLC. This webinar can be paired with Make an Impact as a Conference Speaker if you are interested in being a presenter for the webinar you propose

    What You Will Learn:
    •    What questions to ask to formulate the best session for your target audience
    •    How to think about your presentation in terms of skills and not just knowledge
    •    How to make your proposal (and session) more engaging so that the content will be memorable

    Andrea Bopp Stark

    Andrea Bopp Stark is a senior attorney at the National Consumer Law Center Boston office focusing on writing and teaching about fair debt collection practices and mortgage servicing issues. Andrea is also involved in advocating for foreclosure prevention and fair debt collection policies on the state and federal level. Andrea is a contributing author to NCLC’s Fair Debt CollectionHome Foreclosures, and Mortgage Servicing and Loan Modifications legal manuals. Previously, Andrea was a partner at Molleur Law Office in Biddeford, ME, and worked as an attorney for Northeast Legal Aid in Lawrence, Massachusetts where she was one of NCLC’s first recipients of the John G. Brooks fellowship. Andrea holds a B.A. from the University of Vermont and obtained her JD and Masters of Social Work from Boston College. She is admitted to practice law in Massachusetts, Maine, and New Hampshire.

    Rebecca Smolar

    Associate Director of Education

    NACA

    Rebecca Smolar is the Associate Director of Education at NACA. She is responsible for partnering with NACA members to develop and strengthen NACA’s education and training offerings and to ensure that members are kept abreast of trends in the field. Before joining NACA, she created continuing education programs for high school teachers and college professors through the State University of New York and Washington-DC area think tanks. She started her career as an Officer of Public Affairs at the Embassy of Israel where she gave hundreds of speeches about Israel and U.S.-Israel relations. Ms. Smolar received a M.A. in International Communications from American University and her B.S. in Psychobiology from SUNY Binghamton.

  • Product not yet rated Contains 3 Component(s), Includes Credits

    Join staff from the Federal Trade Commission (FTC) as they share information about consumer protection issues relating to tenants.

    Join staff from the Federal Trade Commission (FTC) as they share information about consumer protection issues relating to tenants. This webinar will provide a great introduction for those new to these issues and a good update for those who may be more knowledgeable about the Federal Trade Commission’s work.


    What You Will Learn
    •    What FTC’s TransUnion/TURSS settlement means for legal aid and consumer attorneys and their clients
    •    FTC’s Request for Information on Tenant Screening Practices
    •    How to take advantage of FTC resources.
    •    How to help clients clean up outdated information or errors on their tenant screening reports

    Jarad Brown

    Jarad Brown is an attorney in the Division of Privacy and Identity Protection of the Federal Trade Commission, Bureau of Consumer Protection. He investigates and litigates violations of U.S. laws enforced by the Commission that govern the privacy and security of consumer information. In his decade at the FTC, Jarad has worked on a variety of topics, including investigations into tenant screening companies and data security cases. Jarad was also a trial team member for two DPIP litigations. In addition to investigation and litigation, he has organized and moderated FTC events, and spoken on topics of cybersecurity, online behavioral advertising, privacy by design, and credit reports. Jarad is also part of the team working on the FTC’s Request of Information on tenant screening. He is a graduate of the University of California, Berkeley School of Law.

    Whitney Moore

    Whitney Moore has been an attorney in the FTC’s Bureau of Consumer Protection, in the Division of Privacy and Identity Protection, since she joined the FTC in 2018. She investigates companies for potential unfair and deceptive business practices as well as potential violations of other consumer protection laws enforced by the FTC. Her recent work has focused on tenant screening issues, including investigating potential violations of the Fair Credit Reporting Act and being part of the team working on the FTC’s Request for Information on tenant screening.  Whitney is a graduate of Georgetown University Law Center.

  • Product not yet rated Contains 2 Product(s)

    Want a beginner package of FCRA Case Valuation and FCRA Discovery? This package combines both eCourses at a discounted price

    Learn to value your credit reporting case across the full case life-cycle from early settlement to trial and every step in-between.

    •    Original webinars and video content on the different factors that will play a role in case valuation.
    •    Checklists used by experienced practitioners when entering settlement negotiations.
    •    Twenty fact pattern case studies that are valued by a diverse group of practitioners.

    Learn new strategies to overcome common discovery challenges in credit reporting cases through recorded conversations on the following discovery challenges: 

    •    Understanding Tools in Your Toolbox
    •    Using Discovery to Tell Your Client’s Story
    •    Creating an Early Discovery Plan •    Informal Discovery: Good, Bad, and the Ugly
    •    Initial Written Disclosures
    •    Protective Orders and Confidentiality
               

  • Product not yet rated Contains 18 Component(s), Includes Credits

    Mastering discovery challenges is the most important skill attorneys need to get the evidence to succeed at trial and settlement negotiations.

    Mastering discovery challenges is the most important skill attorneys need to get the evidence to succeed at trial and settlement negotiations. Knowing what to ask for and when is one hurdle. Getting those documents is not always easy and may involve negotiations and protective orders. Understanding the documents and testimony you receive is another challenge. Finally, combing through the evidence to create your case narrative is yet another skill you need to gain to make the whole process worthwhile. The FCRA Discovery eCourse will help you with all these challenges and more!  Please note that all the content in this eCourse is new and not available for purchase in any other product. 

    The FCRA Discovery eCourse Part 1 contains videos on the following discovery challenges:

    •    Understanding Tools in Your Toolbox
    •    Using Discovery to Tell Your Client’s Story
    •    Creating an Early Discovery Plan
    •    Informal Discovery: Good, Bad, and the Ugly
    •    Initial Written Disclosures
    •    Protective Orders and Confidentiality

    What You Will Learn
    •    What resources can you use to improve your discovery and get the case moving
    •    How to address the elements of your claim
    •    How to tell the client’s story with the documents
    •    How reach your evidentiary burden
    •    What initial discovery you need for your factual story
    •    What documents and evidence you can collect without protective orders
    •    What information you will be sharing in the initial discovery stage
    •    How to tell story through disclosures
    •    How to serve disclosures based on location
    •    How to utilize when client information is the subject of the documents (protect clients)
    •    How to use protective orders and confidentiality to move the case along

    What the Course Includes:
    •    Original, recorded, video conversations among top practitioners from across the country
    •    Sample documents
    •    Checklists for Equifax, Experian, TransUnion, ACVDs, and Furnishers

    Barry S. Balmuth

    Barry S. Balmuth was lead counsel for the plaintiffs in cases that resulted in the largest recovery in an inverse condemnation action in Florida ($42 million after a successful liability trial) and the third-largest individual verdict under the FCRA ($3.55 million). He is board certified by the Florida Bar in both civil trial law and business litigation. He obtained JD and MBA degrees from Emory University in 1990. He focuses his practice on property rights, consumer rights, and other civil litigation.

    Justin Baxter

    Partner

    Baxter & Baxter, LLP

    Justin Baxter is an AV rated trial lawyer with Baxter & Baxter, LLP, in Portland. He received an $18.5 million verdict against Equifax, a $200,000 verdict against Equifax, a $95,000 verdict against TRS Home Furnishings under the Oregon Unlawful Debt Collection Practices Act, and a $100,000 verdict against a debt buyer and collection law firm under the FDCPA.

    Anthony Chester

    Anthony Chester was born just outside of Washington D.C., moved around a bit as a kid, and then spent most of his early life in Michigan. Anthony went to college at Michigan State University and received two bachelor’s degrees: one in political theory and constitutional democracy, and the other in philosophy. After college, Anthony attended Michigan State University College of Law and graduated with his J.D. in 2013. Anthony moved to Minnesota in 2014 and began practicing consumer law in 2015 when he opened a Minneapolis branch of a firm based out of California. In October 2022, Anthony opened his own firm, Chester Law.

    Erika Heath

    Attorney at Law

    Erika Heath fights for economic justice on behalf of consumers and employees, with a particular focus on erroneous credit/background reports, unlawful debt collection practices, bank fraud, ID theft, and other unfair trade practices. She is currently Of Counsel to Francis Mailman Soumilas, P.C., and a Lecturer at Berkeley Law.  

    SaraEllen Hutchison

    Law Office of SaraEllen Hutchison, PLLC

    SaraEllen Hutchison is a consumer rights trial lawyer and a NACA member since 2011. She stands up for the rights of individuals who are victims of false credit reporting or otherwise have significant emotional and economic injuries, resulting in significant relief to her clients and the clients of her colleagues and collaborators. SaraEllen's unique approach to litigation and trial brings the emotional stories of her clients to life. Her most notable cases include Sedric Ward v. Shelby County, Western District of Tennessee Case No. 2:20-cv-2407-JPM-cgc and Brandt v. Columbia Credit Servs.,Western District of Washington Case No. 2:17-cv-703-RSM. SaraEllen is licensed in Washington State and Alaska. She is a December 2004 graduate of Georgia State University College of Law. Law Office of SaraEllen Hutchison, PLLC is her solo firm based in Tacoma, Washington. When SaraEllen is not practicing law, she's singing and songwriting with her band, Plaid Lion, and at local jazz jams. You can find her at lifecoachlawsuit.com and saraellenhutchison.com.

    Kristi Kelly

    Kelly Guzzo, PLC

    Kristi C. Kelly specializes in assisting consumers with credit reporting and employment background check mistakes, mortgage servicing errors, and predatory lending. She has successfully litigated hundreds of individual and class action cases in state and federal courts in Virginia, Maryland, and D.C. Prior to starting Kelly Guzzo, PLC, Kristi was a shareholder at Surovell Isaacs Petersen & Levy and worked for legal aid. She is a board member of the Legal Aid Justice Center, Virginia Poverty Law Center. She is also on the Partner’s Council of NCLC.

    Alexis Lehmann

    Francis Mailman Soumilas, P.C.

    Alexis Lehmann was an attorney at Francis Mailman Soumilas, P.C., who represented individual consumers’ rights under the FCRA and the FDCPA. Alexis is also an active member on the Executive Board for the Justice Rising Advocates. Prior to joining the firm, Alexis worked as a civil litigator for local and state law enforcement officers handling cases under Title VII, The Americans With Disabilities Act, The Age Discrimination in Employment Act, and the First Amendment Free Speech and Petition clause.

    Matthew Loker

    Loker Law, APC

    Matthew Loker is the founder of Loker Law, APC and is Professor of Contracts at the San Luis Obispo College of Law. Prior to moving to California, Matthew attended the University of Toledo in Ohio where he received a Bachelor of Arts in Law and Social Thought with a concentration in Spanish. Immediately after obtaining his undergraduate degree, Matthew went to law school at California Western School of Law. While there, Matthew served as the President of the Entertainment & Sports Law Society as well as Vice President of the Alternative Dispute Resolution Society. In practice, 100% of the cases handled by Loker Law, APC are consumer related. Said cases range from defending consumers that have been sued by creditors or debt collectors to large Multi-District Class Actions. Specifically, a majority of Matthew’s practice focuses on the FDCPA, the FCRA, the TCPA, California’s Identity Theft Act, and false advertising claims.

    Tony Love

    Tony Love founded Love Consumer Law (LCL) to provide Georgia consumers with the legal protection and representation they are entitled to and deserve. He has over 28 years of litigation experience in state and federal courts throughout the United States. He represented one of the country’s largest consumer reporting agencies in several thousand Fair Credit Reporting Act (FCRA) cases over twenty years. He was a member of the trial practice groups of several major law firms, including over fourteen years with King & Spalding. Tony has represented clients in FCRA and personal injury jury trials through verdict. In addition to his decades-long experience in the credit reporting field, Tony has also handled personal injury cases for both plaintiffs and defendants and served as in-house counsel for a mortgage servicing company. Tony received his undergraduate degree from the University of Georgia and his law degree from Georgia State College of Law.

    Casey Nash

    Casey S. Nash has represented consumers for her entire 10-year legal career. She has litigated a variety of issues, including credit reporting errors, inaccurate background reports, illegal debt collection, mortgage servicing errors and payday loans in more than 450 federal cases. While she practices mostly in Virginia and Washington, D.C., Casey has a national practice and has represented consumers in Maryland, California, Florida, Pennsylvania, New York, Georgia, North Carolina and Tennessee. She litigates both individual and class action cases, and her exceptional performance in many complex consumer lawsuits has earned her numerous “Rising Star” and “Super Lawyer” recognitions from Super Lawyers in both Virginia and Washington, D.C. She contributed to the 10th edition of NCLC’s Consumer Class Action Treatise, and she serves on the Legal Aid Justice Center’s Advisory Committee.

    Jed Nolan

    Jed Nolan has devoted his career to protecting West Virginia consumers from predatory lenders and unfair debt collectors. He worked in non-profit organizations focused on protecting the vulnerable at Legal Aid of West Virginia and Mountain State Justice. Jed also worked at a private firm where he advocated consumer rights against aggressive debt collectors and unfair credit reporting practices.

    Craig Rothburd

    Craig E. Rothburd, P.A.

    Craig Rothburd has practiced law for twenty-four years with a focus on class actions, consumer law, complex business, and commercial and health care law and litigation. He is AVä Martindale-Hubbell rated and was recently awarded the Consumer Protection Lawyer of the Year for 2017 by the Florida Bar. Since 2000, Craig has been involved in numerous consumer-based cases and devoted a considerable amount of his practice on consumer law and litigation, with a special focus on class action litigation, including mortgage loan servicing, truth in lending, insurance, deceptive practices, and consumer statutory violations. He is presently the chairperson of the Florida Bar’s Consumer Protection Law Committee, a member of the National Associate of Consumer Advocates (serving as its membership committee co-chair), a strong supporter of and advocate for legal services (serving as a volunteer pro bono attorney), and has served on the Board of Directors of Bay Area Legal Services, Inc., as well as serving on its Development Council.  He graduated with honors from the University of Florida (UF), College of Law, and receiving his Bachelors of Science from UF.

    Robert Sola

    Robert S. Sola, P.C.

    Robert S. Sola is the founding member of Robert S. Sola, P.C., a consumer law firm based in Portland, Oregon. He has been handling FCRA cases since 1996. He represents consumers across the country and has litigated FCRA cases in states as co-counsel with many NACA members. Mr. Sola has obtained jury verdicts against all three major credit reporting agencies. In 2002, he was lead counsel in Thomas v. Trans Union, where the jury awarded the consumer $5.3 million. In 2007, he was co-counsel in Williams v. Equifax, which resulted in a judgment of $3.4 million. Mr. Sola was named Trial Lawyer of the Year in 2003 by the National Association of Consumer Advocates.

    Subhan Tariq

    The Law Offices of Subhan Tariq

    Subhan Tariq regularly handles complex commercial litigation, with particular experience in consumer finance litigation in individual and class action cases in the areas of federal and state consumer protection laws. Mr. Tariq has successfully helped thousands of consumers exercise their consumer rights against large institutional banks, debt collectors, and consumer reporting agencies. Subhan also consults with other lawyers and law firms on blockchain automation, working towards a streamlined efficient network of client files, document automation, and cost-effective workflows.

    Stephanie Tatar

    Tatar Law Firm, APC

    Stephanie Tatar has been a consumer advocate since graduating cum laude from DePaul University, College of Law. Prior to founding The Tatar Law Firm, Ms. Tatar gained extensive litigation and appellate experience with firms in Chicago and Los Angeles. During her career, she has successfully fought debt collectors, credit reporting agencies, creditors, manufacturers, and car dealers.

    Adam Thoresen

    Senior Staff Attorney

    Jacksonville Area Legal Aid

    Adam Thoresen is a senior staff attorney with the public interest law firm, Jacksonville Area Legal Aid, Inc. He has worked at JALA for over ten years, and his practice is currently focused on FCRA litigation related to landlord/tenant debts and other inaccuracies in tenant screening reports. Adam has litigated cases with all of the Big Three Consumer Reporting Agencies as well as specialty debt collectors whose focus is the collection of residential landlord/tenant debts. Adam handles cases on an individual and class basis under the FCRA, FDCPA, FCCPA, and other consumer protection statutes.

    Ronald Wilcox

    Attorney at Law

    Wilcox Law Firm, P.C

    Ronald Wilcox has been a consumer protection attorney since 1995, with an office in San Jose. Ron is a graduate of Gerry Spence’s Trial Lawyers College and has tried consumer protection cases in federal and state court, as well as JAMS and AAA. He is a member of the CAOC, CAALA, and NACBA. He has presented webinars and spoken at national conferences on consumer law and arbitration. He was awarded Santa Clara University’s Community Law Center’s Community Service Award. Ron is the author of “Conducting Individual Arbitrations” in NCLC's Consumer Arbitration Agreements.