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Contains 5 Component(s) Includes Multiple Live Events. The next is on 01/23/2026 at 2:00 PM (EST)
Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation!
Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation! Get input on tricky specifics of your case, hear about the challenges and successes others have experienced, and more. Led by an experienced practitioner, conversations are open and unrecorded to facilitate as free a discussion as possible. Speaking of free, that’s exactly how much you have to pay to attend!
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Robert Treinan
Rob Treinen is a father, husband, skateboarder, and consumer protection lawyer. He loves all these roles. He loves living in Albuquerque, NM. He has been a consumer protection lawyer his whole career, starting at New Mexico Legal Aid in 1999, and now running his own one-attorney firm.
$i++ ?>John O'Neal
O'Neal Law Office
John O’Neal represents persons across North Carolina in matters of auto fraud, solar fraud, unfair/harassing debt collection, credit reporting issues, illegal repossessions, and various other civil matters. John was a founding member and chair of the Consumer Areas of Practice Section of the North Carolina Advocates of Justice (formerly NCATL) and has provided seminars, resources, and advice to countless lawyers and consumers across North Carolina. John is a proud alumnus of the University of North Carolina at Greensboro and the UNC School of Law.
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Contains 13 Component(s) Includes Multiple Live Events. The next is on 01/20/2026 at 2:00 PM (EST) Recorded On: 05/13/2020
The Business 102 eCourse will provide you with the tools and community you need to manage a successful law practice.
Do you want to improve how you run your business? Do you feel sometimes that you are able to derive enough value and income from your cases? Are you starting out and want to develop systems to help you measure success? The Business 102 eCourse will provide you with the tools and community you need to manage a successful law practice.
With an eye to improving your bottom line, this course will focus on figuring out how to make a living practicing consumer law. Explore how to increase the value of your cases, become more efficient, grow strategically and find the right balance of cases that work for you.
What You Will Learn:
• How to analyze and select appropriate fee structures and case valuation methods to establish pricing strategies that maximize profitability for different types of cases.
• How to implement systems to improve practice efficiency and profitability by enhancing case value, leveraging attorney time, and identifying opportunities for jurisdictional expansion and co-counsel partnerships.
• How to design and refine a practice management plan that balances active caseloads with client development, pipeline building, and long-term business sustainability.
What the eCourse includes:
• Live course instruction (all sessions will be recorded for future viewing)
• Bi-weekly mastermind sessions (will not be recorded and will include course registrants and instructors)
• Instructional materials, including videos, handouts and readings$i++ ?>
John Gear
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Heidi Miller
Heidi N. Miller is a solo practitioner in Milwaukee, Wisconsin. She is licensed in both California and Wisconsin. For over ten years, she has focused on consumer law, specifically representing consumers in claims involving improper debt collection actions, unlawful repossessions, credit reporting errors, and auto sales fraud. She enjoys traveling and has visited all seven continents and 125 countries.
$i++ ?>Matthew Vocci
Partner
Santoni, Vocci & Ortega, LLC
Matt Vocci is a partner at Santoni, Vocci & Ortega, LLC. The majority of his work relates in some way to housing. He represents tenants against landlords and property managers on a variety of cases, such as consumer protection and consumer debt collection issues, habitability, Fair Housing Act violations, illegal evictions, and personal injuries. Matt has served as class counsel on several class actions, including a recent case that resolved favorably for tenants against a large, out-of-state property management company. He is a member of the MSBA’s Delivery of Legal Services Committee Council and the ACLU of Maryland Committee on Litigation and Legal Priorities. Matt deeply believes in Santoni, Vocci & Ortega’s mission to provide high-quality legal representation to low-income Marylanders. He graduated cum laude from Temple University, Beasley School of Law in 2006.
$i++ ?>Minal Gahlot
Owner
Oklahoma Consumer Law Firm
Minal Gahlot is a private consumer protection attorney based in Oklahoma City with over a decade of experience advocating for individuals harmed by unfair and deceptive business practices. As the founder of Oklahoma Consumer Law Firm, she represents clients in a wide range of matters, including auto dealer fraud, lemon law violations, solar panel scams, wrongful repossession, credit reporting inaccuracies, abusive debt collection, and identity theft. Minal has achieved successful outcomes for her clients through jury trials, bench verdicts, arbitration awards, and negotiated settlements. She currently serves as the Oklahoma State Chair for the National Association of Consumer Advocates and has been repeatedly recognized by 405 Magazine as a Top Attorney in Consumer Law. A frequent speaker at both national and regional conferences, Minal is a passionate advocate for consumer rights and access to justice, dedicating time to volunteer and pro bono efforts across Oklahoma.
$i++ ?>Duran Keller
Keller Law
Duran Keller is a trial lawyer. He is a graduate of the Gerry Spence Trial Lawyers College and is admitted to practice in Indiana, New York, New Jersey, New Hampshire, and Wisconsin. Most of Duran’s attention is devoted to consumer law, but he often takes cases to support a good cause. Duran fights against all types of injustices, ranging from unfair charges/collection attempts and credit reporting to egregious police brutality cases. He is the chair of the NACA Indiana Chapter, a Super Lawyers Rising Star with multiple consumer appellate victories and record-breaking verdicts, and he has tried multiple cases to jury verdict, including State and Federal court.
$i++ ?>Ronald Wilcox
Attorney at Law
Wilcox Law Firm, P.C
Ron Wilcox is a former NACA Co-Chair of the Board of Directors. He is a graduate of Gerry Spence’s Trial Lawyers College and has tried more than 12 cases to a Final Arbitration Award, where in many of them the consumers were awarded punitive and/or treble damages.
$i++ ?>Christina Gill Roseman
Attorney
Roseman Law Firm
Christina Gill Roseman, represents consumers at Roseman Law Firm, PLLC, with offices in Pittsburgh, PA and Morgantown, WV. She has successfully tried numerous cases against automobile manufacturers and dealerships. She is rated as an AV Preeminent attorney, the highest ranking, by her peers through Martindale Hubbell, has been selected as a Pennsylvania Super Lawyer for 2014, 2016, and 2017 and is NACA’s West Virginia state co-chair.
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David McGlothlin
Kazerouni Law Group, APC
David J. McGlothlin is a partner at the Kazerouni Law Group, APC. He was born in Mildenhall, England, and was raised in Phoenix, Arizona. He attended Northern Arizona University where he received a Bachelor of Science in American Political Studies and graduated Summa Cum Laude. He graduated University of San Diego School of Law in May 2007.David is a licensed attorney in the State of California, the state of Oregon, and the State of Arizona. He is a member of the San Diego County Bar Association, the Maricopa County Bar Association, the Federal Bar Association and the National Association of Consumer Advocates.
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- Legal Aid Member - $200
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 12/19/2025 at 1:00 PM (EST)
This webinar will explore strategies and remedies for handling wire fraud cases.
If your SEO marketing has anything to do with bank hacking, stolen money or identity theft, chances are that you are receiving intake calls by consumers stating that their money has been stolen via wire transfer. It is the wild, wild west of banking litigation. Does EFTA apply? Can I get attorney's fees? Is the consumer out of luck? Trust me, I have been there too.
This webinar will explore strategies and remedies for handling wire fraud cases.
What You Will Learn
- What are the laws around wire transfers
- How (if at all) it is possible to make a profitable case.
- How to sneak in attorneys' fees (if you can).
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Nicholas Barthel
Nick Barthel is a devout consumer protection lawyer that has years of experience litigating identity theft/financial scam cases. In 2024, Nick obtained a $1.9 million verdict in a fraudulent wire transfer case. He lives in San Diego, California and is an amazing guy. If you have not talked to him yet, you totally should. Great to co-counsel with as well, so shoot him an email nick@barthelbarthel.com.
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- Nonmember - $90
- Legal Aid Member - Free!
- Private Attorney Member - Free!
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 12/11/2025 at 2:00 PM (EST)
What are common consumer claims found in bankruptcy cases
Bankruptcy practices are loaded with potential consumer claims-you just have to know where to look. Litigation attorneys can partner with bankruptcy practitioners to handle consumer claims. Bankruptcy attorneys can partner with litigation attorneys so that they have an experienced litigator to whom they can refer to potential consumer claims. In short, this situation is a win/win/win for the client, the bankruptcy attorney and the litigation attorney.
What You Will Learn
- What are common consumer claims found in bankruptcy cases
- Where to find consumer claims in bankruptcy cases
- How to set up a referral or co-counseling relationship
$i++ ?>Cliff Carlson
Attorney
Cliff Carlson Law, P.C.
Cliff Carlson is a sole practitioner representing consumers in Texas, Georgia, and Alabama. His practice focuses primarily on consumer debt. He received his Juris Doctorate from the Mercer University Walter F. George School of Law in 2012. Cliff also received a Bachelor of Science in Electrical Engineering from Mercer University in 2005. He generally limits his practice to consumer rights issues, such as Fair Debt Collection Practices Act and Fair Credit Reporting Act Violations.
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John Steinkamp
John Steinkamp has been a practicing lawyer in Indianapolis, IN for eighteen years. His practice, John Steinkamp & Associates, does consumer bankruptcy work and consumer litigation. His office has filed more than 650 FDCPA lawsuits since 2009. A former family law attorney, he has participated in over 300 trials and over 100 mediations. Overall, John has been an attorney in more than 4,000 cases.
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- Nonmember - $90
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Contains 1 Component(s) Includes a Live Web Event on 12/08/2025 at 2:00 PM (EST)
Many attendees of CRLC asked for more support creating partnerships between legal aid organizations and private attorneys. NACA and NCLC are excited to build a new program to support your collaboration and we need input from you to set up an effective program.
Many attendees of CRLC asked for more support creating partnerships between legal aid organizations and private attorneys. NACA and NCLC are excited to build a new program to support your collaboration and we need input from you to set up an effective program.
Please join this listening session to provide your insight on what has and hasn’t worked, and how you would want to be involved in a program that connects more members and helps establish new partnerships? We need the input of potential participants to ensure we create a productive program that will serve your needs.
If you’re unable to attend, but interested or have helpful insight, please send it to us via email: training@consumeradvocates.org
Please note that this event is open to the whole community. If you are not a member, you will need to create an account on NACA’s website and email training@consumeradvocates.org to get the account verified to be able to attend the listening session.
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Contains 1 Component(s) Includes a Live Web Event on 12/04/2025 at 3:00 PM (EST)
Many attendees of CRLC asked for more support creating partnerships between legal aid organizations and private attorneys. NACA and NCLC are excited to build a new program to support your collaboration and we need input from you to set up an effective program.
Many attendees of CRLC asked for more support creating partnerships between legal aid organizations and private attorneys. NACA and NCLC are excited to build a new program to support your collaboration and we need input from you to set up an effective program.
Please join this listening session to provide your insight on what has and hasn’t worked, and how you would want to be involved in a program that connects more members and helps establish new partnerships? We need the input of potential participants to ensure we create a productive program that will serve your needs.
If you’re unable to attend, but interested or have helpful insight, please send it to us via email: training@consumeradvocates.org
Please note that this event is open to the whole community. If you are a private attorney, who is not a member, you will need to create an account on NACA’s website and email training@consumeradvocates.org to get the account verified to be able to attend the listening session.
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Contains 8 Component(s) Includes Multiple Live Events. The next is on 12/04/2025 at 1:00 PM (EST)
Join us for an online discussion with NACA attorneys on the latest trends in consumer law.
Join us for an online discussion with NACA attorneys on the latest trends in consumer law.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 12/03/2025 at 2:00 PM (EST)
Participants will be provided information and tools to better understand the competitive energy market, the consequences of shopping with an energy supplier, and how to protect against the negative impacts of shopping.
Many competitive energy suppliers advertise low rates and special deals to attract customers. You may have received advertisements in your mailbox or seen a table set up at your local grocery store exclaiming, “Switch today and we’ll give you a $25 gift card!” Unfortunately, these offers often come with hidden costs, and consumers may end up paying more for their utility bills each month.
Participants will be provided information and tools to better understand the competitive energy market, the consequences of shopping with an energy supplier, and how to protect against the negative impacts of shopping.
What You Will Learn
• How to spot potential claims against suppliers for slamming and other deceptive marketing practices
• What strategies to use in energy supplier cases$i++ ?>
Lauren Berman
Lauren Berman is a Senior Staff Attorney with the Pennsylvania Utility Law Project who has been with the program since 2021. Lauren splits her time between representing individual clients struggling with accessing and maintaining utility services to their homes and leading Universal Services Proceedings to ensure that all Pennsylvanians have access to safe and affordable utility service. Prior to her time at PULP, Lauren worked at Southwest Pennsylvania Legal Aid Services (now Summit Legal Aid) within the Fair Housing Law Project.
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- Nonmember - $90
- Legal Aid Member - Free!
- Private Attorney Member - Free!
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Contains 3 Component(s), Includes Credits
What new tools like tenant portals, fintech payment systems, and RUBS billing are affecting tenant rights.
As new technologies and practices reshape the rental housing market, tenants are facing fresh challenges that demand informed advocacy. From online tenant housing—and how advocates must respond. This webinar will equip you with the knowledge to identify unlawful practices, support clients, and push for fairer housing outcomes.
What You Will Learn:
• What new tools like tenant portals, fintech payment systems, and RUBS billing are affecting tenant rights.
• What are the legal implications of emerging landlord practices such as credit reporting, digital leases, rent concessions, and coded lockouts.
• How to use strategies to recognize and challenge improper fees, unfair insurance requirements, and other trends impacting renters’ financial stability.$i++ ?>Chelsea Ortega
Partner
Santoni, Vocci & Ortega, LLC
Chelsea Ortega is a partner at the law firm of Santoni, Vocci & Ortega, LLC in Baltimore, Maryland. Chelsea’s practice primarily focuses on issues involving tenants and consumers’ rights. She regularly represents tenants living in uninhabitable conditions, who have been the victim of unlawful evictions, or who have been charged illegal fees. Chelsea has brought and settled several class action cases against large property management companies, debt collectors, and auto finance companies.
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- Nonmember - $90
- Legal Aid Member - $30
- Private Attorney Member - $40
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Contains 3 Component(s), Includes Credits
This session is designed to help bankruptcy practitioners and consumer law practitioners alike analyze the proper venue for their consumer law claims related to bankruptcy cases.
Bankruptcy is hotbed for consumer claims, but where you file these claims can make all the difference in your case. Join us as we explore the pros and cons of filing consumer claims in small claims court, state court, District Court, and Bankruptcy Court. There’s no one size fits all approach, but we’ll explore how to analyze your cases and evaluate the proper venue in your cases.
This session is designed to help bankruptcy practitioners and consumer law practitioners alike analyze the proper venue for their consumer law claims related to bankruptcy cases. We’ll walk through the pros and cons of each venue, some fact patterns, and practical tips for choosing a venue.
This webinar is co-sponsored with NACBA. NACBA members can email training@consumeradvocates.org to attend the live webinar at no cost.
What You Will Learn
• What are the pros and cons of filing in small claims court, state court, District Court, and Bankruptcy Court
• How to choose the best venue for your case
• What are common pitfalls in choosing a venue$i++ ?>
Patrick Best
Patrick Best is a graduate of the University of Pittsburgh School of Law and the Rochester Institute of Technology. He previously served as Law Clerk to the Honorable Carmen D. Minora of the Lackawanna County Court of Common Pleas. His practice consists of a variety of cases including bankruptcy, student loans, FDCPA, FCRA, RESPA, TILA, and UDAP. He is a member of both NACA and NACBA. In addition to his private practice, he serves as a Special Assistant District Attorney for the Monroe County District Attorney’s Office to prosecute civil consumer protection violations on behalf of Monroe County Pennsylvania.
$i++ ?>Brian Flick
Managing Partner
The Dann Law Firm
Attorney Brian Flick is a managing partner of the Dann Law firm's Cincinnati office. He is a tireless advocate for consumers in Ohio, Kentucky, and across the United States. His practice is focused on bankruptcy, foreclosure defense, appellate litigation, and other areas of consumer law. Brian earned a Bachelor of Arts Degree in Political Science at Adrian College and received his Juris Doctorate from Ohio Northern University's Pettit College of Law. He serves as the 6th Circuit Community Moderator for the National Association of Consumer Bankruptcy Attorneys and is the Ohio Chair of the National Association of Consumer Advocates.
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- Nonmember - $90
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