Join us for an online discussion with NACA attorneys on the latest trends in consumer law.

NACA is hosting a “Meet the Experts” session with current and former CFPB attorneys and staff to help them connect with NACA member and projects. If you are interested in meeting a potential expert to help you with your case, please join the session.

The first session will be featuring Ashlie Tarpley.

Sometimes consumer advocates win a case, but the defendant doesn’t pay. As a community, we need to do a better job of collecting our clients’ judgments. Not every judgment is collectible, but after this webinar, you will be able to identify which ones to pursue. This webinar is an introduction to the basic tools and strategies that you can use when pursuing payment after obtaining a judgment.

What You Will Learn

•    How to navigate the basic legal procedures and options for collecting judgments, including formal and informal methods
•    How to decide what strategies to use when pursuing payment

Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation! Get input on tricky specifics of your case, hear about the challenges and successes others have experienced, and more. Led by an experienced practitioner, conversations are open and unrecorded to facilitate as free a discussion as possible. Speaking of free, that’s exactly how much you have to pay to attend!

As account takeovers and credit card fraud proliferate, consumer billing protections provided by the Fair Credit Billing Act (FCBA) remain as important as ever. This webinar is designed to help attorneys navigate the FCBA’s critical protections for consumers, particularly the unauthorized use and billing dispute provisions that apply to open-end credit accounts. Whether you're new to credit billing cases or looking to sharpen your litigation approach, this session will provide valuable tools to help you advocate more effectively in an era of increasing financial exploitation.

What You Will Learn

•    How the unauthorized use and billing dispute provisions apply to open-end credit accounts
•    How to litigate claims under these statutes,
•    How to maximize the recovery you obtain for your client.

Do you have an auto practice, or are you considering adding auto to your practice areas? Want to get help with spotting, valuing or litigating your auto cases? Interested in getting feedback from two of the most experienced auto fraud attorneys in the consumer law community? Daniel Blinn and Nicholas Mattison will be available for an online question and answer session on all topics related to combating auto fraud.

NACA is continuing its webinar series entitled Ask the Expert. This series will include an hour-long online question and answer session with leading attorneys in the field. We welcome questions in advance. Please note there will be no written materials associated with this webinar, so there will be no CLEs awarded for attendance. Please send questions to training@consumeradvocates.org.

One of the primary purposes of bankruptcy is to give an honest individual debtor who finds themselves in financial hardship a “fresh start.” Often, however, consumers who have dutifully completed the bankruptcy process and received a discharge nevertheless find themselves still handcuffed to their old debts, due to the credit bureaus reporting inaccurate information about pre-petition debts. Such inaccurate reporting makes it appear as though the consumer is still legally liable for the debt(s), preventing those consumers from receiving the full benefit of the “fresh start” they are entitled to.

This claim-spotting webinar will provide a general overview of post-bankruptcy FCRA claims. If you have limited knowledge of bankruptcies and want to expand your FCRA practice to include post-bankruptcy cases, this webinar is for you. Following the webinar there will be an extended question and answer session and discussion.

With the dawn of the era of climate change, the increase of extreme weather events nationwide has led to a corresponding spike in the number of homeowners and commercial insurance claims resulting from these storm events and subsequently litigation arising from disputes over those claims.  This creates a highly specialized area of the law which incorporates principles of contract and insurance law.  Moreover, the laws in this area vary from state to state.  

Insurance policies are contracts drafted by for profit companies whose business model is very simple.  They make money by charging and collecting premiums and lose money by paying claims.  Those policies are designed to pay as little as possible on each claim and present as many hurdles as possible for the policyholder to clear prior to getting paid.  Understanding insurance policies and how to read them is the first and foremost roadblock to navigating in this process.  

This webinar will be an introductory webinar in handling homeowner insurance claims. This webinar is geared to those considering adding this practice area to their consumer law firm.

If you're a consumer attorney looking to expand your toolkit and better serve clients facing foreclosure, this webinar is essential. As zombie HELOCs resurface and put vulnerable homeowners at risk, understanding how these financial products differ from traditional mortgages—and how to spot legal issues and defenses—is critical.

This session will equip you with foundational knowledge of HELOC structures, highlight key red flags in foreclosure cases, and offer practical strategies for both defense and affirmative litigation. Don’t miss this opportunity to stay ahead of emerging threats in mortgage servicing and protect your clients with confidence.

This one-hour webinar will be followed by a thirty-minute conversation and extended Q and A led by Andrea Bopp Stark, Senior Attorney at the National Consumer Law Center.

What You Will Learn
•    What a HELOC is, and the types of terms and payment schedules commonly seen
•    What to look for if a potential client comes to you facing foreclosure based on HELOC
•    How to determine which tactics to use in defending these cases and bringing affirmative claims under state and federal law

Furnishers of information to the credit bureaus play a key role in ensuring the accuracy and integrity of credit reporting.  Furnishers also have important responsibilities in investigating consumers’ disputes of inaccurate credit report information.  Identifying claims against furnishers under the Fair Credit Reporting Act, however, is not as straightforward as identifying claims against the credit bureaus themselves. This claim-spotting webinar will provide a general overview of consumer claims against furnishers under FCRA.  If you have limited knowledge of FCRA and want to start taking on cases in this practice area, this webinar is for you.

Following the webinar will be an extended question and answer session and discussion.

What You Will Learn

•    Who is a furnisher under Fair Credit Reporting Act
•    When does a consumer have viable claims against a furnisher
•    What factors make claims against furnishers valuable.