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Products are filtered by different dates, depending on the combination of live and on-demand components that they contain, and on whether any live components are over or not.
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  • Product not yet rated Contains 2 Component(s) Includes a Live Web Event on 04/04/2024 at 2:00 PM (EDT)

    You are invited to a briefing call to learn more about the CFPB’s work on junk fees and other CFPB priorities.

    You are invited to a briefing call to learn more about the CFPB’s work on junk fees and other CFPB priorities. Brian Shearer, Assistant Director of Policy Planning and Strategy , will provide a brief presentation about recent announcements, including the Credit Card Penalty Fees Final Rule, and other priority areas. The presentation will be followed by a question-and-answer period.


    What You Will Learn
    •    What is covered in the Credit Card Penalty Fees Final Rule
    •    Other CFPB junk fee deliverables

    Brian Shearer

    CFPB

    Brian Shearer is the Assistant Director of Policy Planning and Strategy at the Consumer Financial Protection Bureau. He oversees the CFPB’s policy work, including regulations and guidance on federal consumer financial protection law. He is also the CFPB’s delegee on the White House’s Competition Council, which coordinates federal policy on fair competition. Brian previously served as the founding Legal Director of Justice Catalyst Law, a non-profit impact litigation law firm that uses litigation to advance economic justice. Across his career, Brian has worked to advance corporate accountability and economic justice for workers and consumers.

  • Product not yet rated Contains 3 Component(s), Includes Credits

    This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.

    Medical debt is the wild west of debt collection. Every debt collector wants in on it and consumer attorneys often find themselves without the tools to fight back.  This seminar will give you those tools so that you can both vigorously defend medical debt collection as well as go on the offensive.  

    This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.

    Please note this session will include a one-hour webinar and a one-hour online conversation.

    What You Will Learn

    •    What the central aspects of medical debt collection are, including an explanation of the “Chargemaster,” your rights to access the hospital’s pricing schedule, and items you should be demanding in the discovery process.
    •    Which affirmative defenses will give you a fighting chance, open up discovery even where a counterclaim isn’t available, and increase your standing with regards to settlement.
    •    How to use FDCPA and UDAAP statutes to challenge the fairness of the hospital’s billing practice and the debt collector’s actions.
    •    What discovery items you should request and how they will help you defend and prosecute cases.
    •    How to follow the Center for Medicare/Medicaid Services and their ever-evolving rules for hospital billing.

  • Product not yet rated Contains 3 Component(s), Includes Credits

    This webinar will discuss how consumer protection attorneys can utilize EFTA as a tool to get some of these victims their money back from the financial institution.

    The Electronic Funds Transfer Act (“EFTA”) is an old statute that is getting some new attention. Since the Covid-19 Pandemic, fraud through purely electronic sources has been on the rise. Over the last five years, the FBI has received an average of 652,000 complaints of cyber-crimes per year.  


    This webinar will discuss how consumer protection attorneys can utilize EFTA as a tool to get some of these victims their money back from the financial institution. The webinar will dive into the types of transfers that fall within the statute; what steps a consumer needs to take to properly dispute under EFTA; the limits on consumer liability for unauthorized transfers; and what damages the consumer is entitled under EFTA.

    This webinar is vitally important for those who do not know of EFTA, and also makes a great resource for those who may need a refresher.

    What You Will Learn
    · What types of transactions apply
    · How to dispute fraudulent transactions
    · What the financial institution is required to do in response
    · What limitations on damages to the consumer are in place
    · What remedies a consumer can receive, including treble damages

  • Product not yet rated Contains 3 Component(s), Includes Credits Recorded On: 03/06/2024

    The current judicial environment makes it a great time to help clients who have been harmed by car dealers and make money too.

    The current judicial environment makes it a great time to help clients who have been harmed by car dealers and make money too. These businesses often take advantage of consumers and fail to comply with regulations. There are plenty of clients, and often not enough lawyers. This webinar is for newer consumer attorneys or experienced attorneys who are new to used car cases and assumes a basic familiarity with civil litigation and consumer statutes. Please note that the webinar will be followed by an online conversation for those interested in exploring how to bring these cases in their practices. 


    What You Will Learn: 

    •    How to select good cases to maximize your chances of winning and collecting
    •    How to spot the claims and damages that you can prove

    Greg Reichenbach

    Greg Reichenbach is a consumer trial attorney representing poor and working-class Ohio consumers. He graduated magna cum laude from the University of Toledo, College of Law, in 2004. He focuses on bringing individual and class claims against used automobile dealers, financial institutions, debt collectors, and other businesses who engage in unfair and deceptive acts. He has written articles for the public and presents CLE trainings for attorneys on consumer litigation topics. He has helped recover millions of dollars for Ohioans, and helped wipe out over $150 million in debts

  • Product not yet rated Contains 1 Component(s)

    It’s that time of year again: Come and watch the question and answer session with NACA’s Executive Director, Ira Rheingold.

    As another tax season begins, more and more consumer clients are receiving 1099s for income they did not receive (your attorney fees). During the Q and A Session, Ira will discuss how to handle this issue with your consumer clients and the steps you and they can take before, during, and after litigation to minimize and mitigate the potential tax risk they might face. 

  • Product not yet rated Contains 7 Product(s)

    Under our current understanding of tax law, attorney fees may be taxable income for your clients.

    Webinars

    •    Fixing the Attorney Tax Fee Problem: Practical, Litigation, and Legislative Strategies
    •    Tax Implications of Attorney Fees in Consumer Cases
    •    1099s and Attorneys' Fees
    •    Trees and Fruit: How Fee Agreements May Change the Taxation of Attorney’s Fees
    •    NACA Tax Update 2019

    Why These Videos Are Helpful
    Under our current understanding of tax law, attorney fees may be taxable income for your clients. Understanding why this is the case, how the 2017 tax law has exacerbated this issue and how we can attempt to solve this problem – including how to structure your retainer agreements, is covered in these webinars. All legal aid and private consumer lawyers need to understand the potential impact of tax law on their clients.

    What You Will Learn
    •    Why and how attorney fees in consumer cases are being treated as income for your clients
    •    How you can potentially minimize financial harm to your clients
    •    What are some avenues for addressing 1099s that are incorrect or erroneously issued
    •    How NACA’s Tax Initiative is addressing the issue through litigation and legislation.

  • Product not yet rated Contains 3 Component(s), Includes Credits

    This webinar is designed to assist consumer lawyers who are familiar with civil identity theft laws in refining their pre-litigation and litigation strategies.

    Identity theft is a growing problem in the U.S., and attorneys need to be fully aware of all civil legal avenues that are available to assist consumers who are victims of identity theft. This presentation will go into detail regarding pre-filing case preparation, we will discuss facts from litigated cases, and provide insight into the defense's most likely course(s) of action to derail legitimate consumer identity theft cases.  

    This webinar is designed to assist consumer lawyers who are familiar with civil identity theft laws in refining their pre-litigation and litigation strategies.

    What You Will Learn

    •     How to select cases and prepare for litigation      
    •      How to develop a dispute strategy
    •     How to effectively structure complaints and litigation approaches for ID theft cases against CRAs and Furnishers
    •     What are CRA and Furnisher Defense tactics and how to prepare for and counter them

  • Product not yet rated Contains 2 Component(s)

    This webinar and online conversation is geared towards attorneys who are interested in submitting a proposal for a session at the Consumer Rights Litigation Conference or submitting a session proposal for online learning through NACA and NCLC.

    There are hundreds of topics that one could choose to present at a conference on consumer rights. The CRLC attracts more than 900 consumer attorneys from legal aid, private practice, public interest, regulatory agencies, and governments attorneys. NACA and NCLC webinars can potentially reach hundreds of attorneys who are seeking to learn new skills and knowledge. While it is difficult to please everyone, you can please many by starting with a good topic and keeping your audience in mind.

    This webinar and online conversation is geared towards attorneys who are interested in submitting a proposal for a session at the Consumer Rights Litigation Conference or submitting a session proposal for online learning through NACA and NCLC. This webinar can be paired with Make an Impact as a Conference Speaker if you are interested in being a presenter for the webinar you propose

    What You Will Learn:
    •    What questions to ask to formulate the best session for your target audience
    •    How to think about your presentation in terms of skills and not just knowledge
    •    How to make your proposal (and session) more engaging so that the content will be memorable

    Andrea Bopp Stark

    Andrea Bopp Stark is a senior attorney at the National Consumer Law Center Boston office focusing on writing and teaching about fair debt collection practices and mortgage servicing issues. Andrea is also involved in advocating for foreclosure prevention and fair debt collection policies on the state and federal level. Andrea is a contributing author to NCLC’s Fair Debt CollectionHome Foreclosures, and Mortgage Servicing and Loan Modifications legal manuals. Previously, Andrea was a partner at Molleur Law Office in Biddeford, ME, and worked as an attorney for Northeast Legal Aid in Lawrence, Massachusetts where she was one of NCLC’s first recipients of the John G. Brooks fellowship. Andrea holds a B.A. from the University of Vermont and obtained her JD and Masters of Social Work from Boston College. She is admitted to practice law in Massachusetts, Maine, and New Hampshire.

    Rebecca Smolar

    Associate Director of Education

    NACA

    Rebecca Smolar is the Associate Director of Education at NACA. She is responsible for partnering with NACA members to develop and strengthen NACA’s education and training offerings and to ensure that members are kept abreast of trends in the field. Before joining NACA, she created continuing education programs for high school teachers and college professors through the State University of New York and Washington-DC area think tanks. She started her career as an Officer of Public Affairs at the Embassy of Israel where she gave hundreds of speeches about Israel and U.S.-Israel relations. Ms. Smolar received a M.A. in International Communications from American University and her B.S. in Psychobiology from SUNY Binghamton.

  • Product not yet rated Contains 3 Component(s), Includes Credits

    Join staff from the Federal Trade Commission (FTC) as they share information about consumer protection issues relating to tenants.

    Join staff from the Federal Trade Commission (FTC) as they share information about consumer protection issues relating to tenants. This webinar will provide a great introduction for those new to these issues and a good update for those who may be more knowledgeable about the Federal Trade Commission’s work.


    What You Will Learn
    •    What FTC’s TransUnion/TURSS settlement means for legal aid and consumer attorneys and their clients
    •    FTC’s Request for Information on Tenant Screening Practices
    •    How to take advantage of FTC resources.
    •    How to help clients clean up outdated information or errors on their tenant screening reports

    Jarad Brown

    Jarad Brown is an attorney in the Division of Privacy and Identity Protection of the Federal Trade Commission, Bureau of Consumer Protection. He investigates and litigates violations of U.S. laws enforced by the Commission that govern the privacy and security of consumer information. In his decade at the FTC, Jarad has worked on a variety of topics, including investigations into tenant screening companies and data security cases. Jarad was also a trial team member for two DPIP litigations. In addition to investigation and litigation, he has organized and moderated FTC events, and spoken on topics of cybersecurity, online behavioral advertising, privacy by design, and credit reports. Jarad is also part of the team working on the FTC’s Request of Information on tenant screening. He is a graduate of the University of California, Berkeley School of Law.

    Whitney Moore

    Whitney Moore has been an attorney in the FTC’s Bureau of Consumer Protection, in the Division of Privacy and Identity Protection, since she joined the FTC in 2018. She investigates companies for potential unfair and deceptive business practices as well as potential violations of other consumer protection laws enforced by the FTC. Her recent work has focused on tenant screening issues, including investigating potential violations of the Fair Credit Reporting Act and being part of the team working on the FTC’s Request for Information on tenant screening.  Whitney is a graduate of Georgetown University Law Center.

  • Product not yet rated Contains 2 Product(s)

    Want a beginner package of FCRA Case Valuation and FCRA Discovery? This package combines both eCourses at a discounted price

    Learn to value your credit reporting case across the full case life-cycle from early settlement to trial and every step in-between.

    •    Original webinars and video content on the different factors that will play a role in case valuation.
    •    Checklists used by experienced practitioners when entering settlement negotiations.
    •    Twenty fact pattern case studies that are valued by a diverse group of practitioners.

    Learn new strategies to overcome common discovery challenges in credit reporting cases through recorded conversations on the following discovery challenges: 

    •    Understanding Tools in Your Toolbox
    •    Using Discovery to Tell Your Client’s Story
    •    Creating an Early Discovery Plan •    Informal Discovery: Good, Bad, and the Ugly
    •    Initial Written Disclosures
    •    Protective Orders and Confidentiality