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  • Product not yet rated Contains 1 Component(s) Includes a Live Web Event on 01/22/2025 at 2:00 PM (EST)

    NCLC and NACA are hosting online listening sessions in December and January for consumer advocates to inform educational, public policy, membership and judicial priorities for the coming year.

    NCLC and NACA are hosting online listening sessions in December and January for consumer advocates to inform educational, public policy, membership and judicial priorities for the coming year.

    Your recommendations given at these listening sessions will be used to help develop sessions at our 2025 conferences (Spring Training, Summer Mortgage Conference, Consumer Rights Litigation Conference) as well as online webinars and roundtable discussions. We want to know what challenges you’re facing and how we can update our educational programming to help you win more cases and better serve your clients.  

    With threats of rollbacks in consumer protections looming, NACA and NCLC are looking broadly to identify new opportunities to prevent the repeal and misapplication of consumer laws on the local and state level, both through litigation and policy work.  We welcome your thoughts on how best to achieve these goals. Each of these listening sessions will focus on a different area of consumer law or a specific community. 

    Listening Sessions:
    -    December 4th 1pm ET: Credit Reporting
    -    December 9th 1pm ET: Auto
    -    December 16th 2pm: Mortgage
    -    January 9th 1pm ET: Debt Collection
    -    January 22: Legal Aid
    -    Class Actions: TBD

    The listening sessions are FREE to all members of the community.   Attorneys who are not members of NACA will need to be verified to attend. To begin the verification process, please create an account on NACA’s website and email training@consumeradvocates.org to request verification.

  • Product not yet rated Contains 3 Component(s), Includes Credits Includes a Live Web Event on 01/16/2025 at 2:00 PM (EST)

    How to search the public database to find emerging trends among populations you care about

    Why you should attend: The Consumer Financial Protection Bureau (CFPB), a federal government agency, collects consumer complaints about credit cards, mortgages, bank accounts, student loans, consumer loans, credit reporting, money transfers, debt collection, and other financial problems. Each week it sends about 50,000 complaints about these financial products and services to companies for response. After companies respond, either confirming a commercial relationship with the consumer or after 15 days, complaints are published on CFPB’s Consumer Complaint Database. Join us for a discussion with CFPB about their public database which contains nearly five million consumer complaints. 

    What You Will Learn

    •    How to search the public database to find emerging trends among populations you care about
    •    How improve your search by examining sample search threads and database features so you can find information on financial products important to you
    •    What are best practices for searching the public complaint database

    Chris Bernstein

    CFPB

    Chris Bernstein is a Program Manager for Complaint Policy in the Division of Consumer Response and Education. He has worked with CFPB for four years. In various roles at the bureau he has supported engagement with statutorily assigned underserved communities, outreach on consumer savings, and supported CFPB’s consumer complaint function.

    Gregory Evans

    CFPB

    Greg Evans is a Regulatory Compliance Program Manager in the Consumer Response Investigations section. He has been with the Bureau since early 2012, working primarily with Consumer Response. Through complaint reviews he plays a key role in sharing consumer challenges in the financial marketplace with Bureau stakeholders. Before joining the Bureau in 2012, Greg worked as an attorney focused on complex civil litigation.

    Kelly Byrne

    CFPB

    Kelly Byrne is a Regulatory Compliance Program Manager in the Consumer Response Investigations section. She has been with the Bureau since its founding in 2011, working primarily with Consumer Response. Through complaint reviews she plays a key role in sharing consumer challenges in the financial marketplace with Bureau stakeholders. Before joining the Bureau in 2011, Kelly served as an Examiner with the Office of Thrift Supervision.

  • Product not yet rated Contains 19 Component(s) Includes Multiple Live Events. The next is on 01/13/2025 at 2:00 PM (EST) Recorded On: 06/25/2015

    Learn how to build the business systems to set your practice up for sustainable success.

    Your success as a small law firm is just as dependent on your skills as a litigator as it is on your ability to successfully manage your small business. It’s time to change your mindset from being an attorney to an entrepreneur. Learn how to build the business systems to set your practice up for sustainable success. This brand new eCourse helps you organize your priorities, establishing goals and creating an achievable action plan. 

    The eCourse includes: 

    •    Live course instruction (all sessions will be recorded for future viewing)
    •    Bi-weekly mastermind sessions (will not be recorded and will include course registrants and  instructors)
    •    Instructional materials, including videos, handouts and readings 

    One-on-one coaching sessions are available for an additional fee. The coaching package includes five 30-minute coaching sessions with an experienced practitioner. Please note that there are a limited number of coaching spots available. Coaching spots will be filled on a first come first served basis. 

    What You Will Learn

    •    How to align your finances to achieve your firm goals
    •    How to define your target audience for marketing efforts    
    •    How to create a sales system
    •    How to create an intake system
    •    How to optimize your office workflows and integrate AI solutions

    Ronald L. Burdge

    Founding Partner

    Burdge Wells Law Office

    Known nationwide as a leading Lemon Law attorney, Ronald L. Burdge has represented thousands of consumers in “lemon” vehicle lawsuits and actively co-counsels and coaches other consumer law attorneys on how to win their cases.

    Mike Cardoza

    The Cardoza Law Corporation

    Michael F. "Mike" Cardoza is a California Consumer Financial Protection Attorney who helps people regain control of their financial lives by getting the upper hand on creditors, debt collectors and credit reporting agencies. Trained as a trial attorney in the U.S. Marine Corps, Mike Cardoza has tried countless cases in federal and state courtrooms. Mike founded The Cardoza Law Corporation in order to share the truth about consumer credit and finance with clients and to be their “partner in prosperity.”

    Russell Dombrow

    Attorney and Owner

    Dombrow Law Firm

    Russell Dombrow is an attorney and the owner of the Dombrow Law Firm in Syracuse, New York. He focuses his practice on dealer fraud, debt collection defense, foreclosure defense, and credit reporting issues throughout New York State and in federal court. Russell is also a 2022 graduate of Joshua Cohen’s Student Loan Law Workshop. He graduated from Nova Southeastern University Shepard Broad Law Center in Fort Lauderdale, Florida in 2006. Russell has been a member of the National Association of Consumer Advocates since 2018. He has won multiple awards from the American Bar Association, the New York State Bar Association, and the Central New York Volunteer Lawyers Project for his role in presenting Continuing Legal Education programs and pro bono legal services.

    Christine A. Ferraris

    Founder

    A. Ferraris Law, P.L.L.C.

    For over eighteen years, founder Christine A. Ferraris has worked relentlessly in the legal arena to help those hurt by fraud. As a business owner herself for most of those eighteen years, she understands the challenges small-business owners face.

    Melissa Huelsman

    Melissa A. Huelsman is the principal of Law Offices of Melissa A. Huelsman, P.S. Her practice involves plaintiffs’ civil litigation in the areas of predatory lending and mortgage loan servicing, foreclosure defense, fraud, and foreclosure rescue scams. Ms. Huelsman is a founder and vice chair of the board of directors, Northwest Consumer Law Center, a nonprofit dedicated to the representation of consumers on financial issues and she sits on the board of CENTS, financial literacy nonprofit. She was named King County Bar Association’s Pro Bono Lawyer of the Year in 2006 and was previously recognized by VLS as one of its Volunteers of the Year. She has been interviewed by foreign and domestic journalists regarding predatory lending, mortgage loan servicing, foreclosure rescue scams, and wrongful foreclosures, including the New York Times, Wall Street Journal, Business Week, and others. Ms. Huelsman received her B.A. in English from California State University at Fullerton in 1993 and her J.D. from Southwestern University School of Law in Los Angeles in 1997. 

    Suzanne Iazzetta

    Suzanne Iazzetta is the Directing Attorney for the Consumer Law Unit. Suzanne is also an adjunct law professor at University of California at Irvine, teaching a course/clinic in Consumer Law.  Suzanne has been practicing since 2005, and is licensed to practice law in New York, New Jersey, North Carolina, and California.  She previously clerked for Judge Katharine S. Hayden of the United States District Court, District of New Jersey, and practiced civil litigation and bankruptcy at Lowenstein Sandler PC in New Jersey for many years. While at Lowenstein Sandler, Suzanne was granted a fellowship to work at Legal Services of New Jersey at the Newark, NJ office, which re-sparked her interest in working in Public Interest. While at LSNJ, Suzanne worked in the housing unit, assisting low-income clients obtain section 8 vouchers and defending voucher holders against HUD’s attempts to terminate the vouchers. Suzanne continued that pro bono work when she returned to Lowenstein, and was given a pro-bono attorney award every year that she remained at Lowenstein Sandler. She continually volunteered her services to assist people who needed legal help but could not afford traditional legal help.  Some of the areas of law that Suzanne has worked on in her career are consumer law, bankruptcy (business and personal), housing/eviction matters, foreclosure defense, FDCPA, FCRA, TCPA, and UDAAP claims, and debt collection defense. Suzanne also was a staff attorney for a chapter 7 bankruptcy trustee in New Jersey, and has had her own solo practice since 2012.

    Matthew Vocci

    Partner

    Santoni, Vocci & Ortega, LLC

    Matt Vocci is a partner at Santoni, Vocci & Ortega, LLC. The majority of his work relates in some way to housing. He represents tenants against landlords and property managers on a variety of cases, such as consumer protection and consumer debt collection issues, habitability, Fair Housing Act violations, illegal evictions, and personal injuries. Matt has served as class counsel on several class actions, including a recent case that resolved favorably for tenants against a large, out-of-state property management company. He is a member of the MSBA’s Delivery of Legal Services Committee Council and the ACLU of Maryland Committee on Litigation and Legal Priorities. Matt deeply believes in Santoni, Vocci & Ortega’s mission to provide high-quality legal representation to low-income Marylanders. He graduated cum laude from Temple University, Beasley School of Law in 2006.

    Subhan Tariq

    The Law Offices of Subhan Tariq

    Subhan Tariq regularly handles complex commercial litigation, with particular experience in consumer finance litigation in individual and class action cases in the areas of federal and state consumer protection laws. Mr. Tariq has successfully helped thousands of consumers exercise their consumer rights against large institutional banks, debt collectors, and consumer reporting agencies. Subhan also consults with other lawyers and law firms on blockchain automation, working towards a streamlined efficient network of client files, document automation, and cost-effective workflows.

  • Product not yet rated Contains 1 Component(s) Includes a Live Web Event on 01/09/2025 at 3:00 PM (EST)

    NCLC and NACA are hosting online listening sessions in December and January for consumer advocates to inform educational, public policy, membership and judicial priorities for the coming year.

    NCLC and NACA are hosting online listening sessions in December and January for consumer advocates to inform educational, public policy, membership and judicial priorities for the coming year.

    Your recommendations given at these listening sessions will be used to help develop sessions at our 2025 conferences (Spring Training, Summer Mortgage Conference, Consumer Rights Litigation Conference) as well as online webinars and roundtable discussions. We want to know what challenges you’re facing and how we can update our educational programming to help you win more cases and better serve your clients. 

    With threats of rollbacks in consumer protections looming, NACA and NCLC are looking broadly to identify new opportunities to prevent the repeal and misapplication of consumer laws on the local and state level, both through litigation and policy work.  We welcome your thoughts on how best to achieve these goals. Each of these listening sessions will focus on a different area of consumer law or a specific community. Listening Sessions:
    -    December 4th 1pm ET: Credit Reporting
    -    December 9th 1pm ET: Auto
    -    December 16th 2pm ET: Mortgage & Housing
    -    January 9th 1pm ET: Debt Collection
    -    January 22: Legal Aid
    -    Class Actions: TBD

    The listening sessions are FREE to all members of the community.   Attorneys who are not members of NACA will need to be verified to attend. To begin the verification process, please create an account on NACA’s website and email training@consumeradvocates.org to request verification.

  • Contains 8 Component(s) Includes Multiple Live Events. The next is on 12/19/2024 at 1:00 PM (EST)

    Join us for an online discussion with NACA attorneys on the latest trends in consumer law.

    Join us for an online discussion with NACA attorneys on the latest trends in consumer law.

  • Product not yet rated Contains 3 Component(s), Includes Credits Includes a Live Web Event on 12/18/2024 at 2:00 PM (EST)

    Learn how you can help your clients stop the insanity and get compensated for the harassment they have endured.

    How would you like to collect $1,500 every time your phone rang with yet another fake solicitation to update non-existent warranties, or buy health care coverage? The Telephone Consumer Protection Act (TCPA) provides victims $500-$1,500 per violating call. Learn how you can help your clients stop the insanity and get compensated for the harassment they have endured. 

    What You Will Learn

    •    What types of cases can (still) be brought under the TCPA:
    1.    Prerecorded Message and VOIP/ Ringless voicemails
    2.    Text Message 3.    Do Not Call Registry
    4.    Internal Do Not Call (a.k.a. “company specific DNC”)
    5.    Faxes
    •    How to spot the issues, using (mostly) real-world hypotheticals
    •    How to choose the right plaintiffs … and find the right defendants
    •    How to prepare for expected changes in the year ahead.

    Alexander Burke

    Alex Burke graduated from Colgate University in 1997 (B.A. International Relations), and from Loyola University Chicago School of Law in 2003 (J.D.). Alex has lived in Chicago, Manhattan, Washington DC and Buenos Aires (among others). Alex has focused on individual and class action TCPA cases since approximately 2008, has nearly 200 TCPA decisions on Westlaw and enforced the TCPA to obtain more than $300,000,000 in aggregate relief for his clients and class members. Alex lives in Evanston, Illinois (just north of Chicago) with his family, and when he’s not on discovery meet-and-confer calls, he enjoys fishing, hiking, boating, cycling and – more than anything – travel.

    Tav Gomez

    Tav Gomez graduated from Florida State University in 1997 (B.A. Political Science and History), and from Florida State University School of Law in 2000 (J.D.). Tav was born in Colombia but has lived in Florida for the last 30 years. Tav was the Head of the Consumer protection for Morgan & Morgan specializing in the TCPA, FDCPA, FCRA and FCCPA. He has appeared in over one thousand lawsuits filed in Federal Court alone, nearly all of them Consumer related and over 650 of them being TCPA cases. Tav has been involved with numerous large nationwide TCPA class action settlements resulting in hundreds of millions of dollars in recovery for Plaintiffs. Tav currently owns his own firm and lives in Tampa, Florida with his family, and enjoys not eating pickles.

  • Product not yet rated Contains 1 Component(s) Includes a Live Web Event on 12/16/2024 at 2:00 PM (EST)

    NCLC and NACA are hosting online listening sessions in December and January for consumer advocates to inform educational, public policy, membership and judicial priorities for the coming year.

    NCLC and NACA are hosting online listening sessions in December and January for consumer advocates to inform educational, public policy, membership and judicial priorities for the coming year.

    Your recommendations given at these listening sessions will be used to help develop sessions at our 2025 conferences (Spring Training, Summer Mortgage Conference, Consumer Rights Litigation Conference) as well as online webinars and roundtable discussions. We want to know what challenges you’re facing and how we can update our educational programming to help you win more cases and better serve your clients.  
    With threats of rollbacks in consumer protections looming, NACA and NCLC are looking broadly to identify new opportunities to prevent the repeal and misapplication of consumer laws on the local and state level, both through litigation and policy work  .  We welcome your thoughts on how best to achieve these goals. Each of these listening sessions will focus on a different area of consumer law or a specific community. Listening Sessions:
    -    December 4th 1pm ET: Credit Reporting
    -    December 9th 1pm ET: Auto
    -    December 16th 2pm ET: Mortgage & Housing
    -    January 9th 1pm ET: Debt Collection
    -    January 22: Legal Aid
    -    Class Actions: TBD

    The listening sessions are FREE to all members of the community.   Attorneys who are not members of NACA will need to be verified to attend. To begin the verification process, please create an account on NACA’s website and email training@consumeradvocates.org to request verification.

  • Contains 2 Component(s) Includes Multiple Live Events. The next is on 12/13/2024 at 2:00 PM (EST)

    Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation!

    Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation! Get input on tricky specifics of your case, hear about the challenges and successes others have experienced, and more. Led by an experienced practitioner, conversations are open and unrecorded to facilitate as free a discussion as possible. Speaking of free, that’s exactly how much you have to pay to attend!

    Robert Treinan

    Rob Treinen is a father, husband, skateboarder, and consumer protection lawyer. He loves all these roles.  He loves living in Albuquerque, NM. He has been a consumer protection lawyer his whole career, starting at New Mexico Legal Aid in 1999, and now running his own one-attorney firm. 

    John O'Neal

    O'Neal Law Office

    John O’Neal represents persons across North Carolina in matters of auto fraud, solar fraud, unfair/harassing debt collection, credit reporting issues, illegal repossessions, and various other civil matters. John was a founding member and chair of the Consumer Areas of Practice Section of the North Carolina Advocates of Justice (formerly NCATL) and has provided seminars, resources, and advice to countless lawyers and consumers across North Carolina. John is a proud alumnus of the University of North Carolina at Greensboro and the UNC School of Law.

  • Product not yet rated Contains 3 Component(s), Includes Credits

    What happens when a borrower dies or a home is transferred through divorce, transferring the home to an owner who is not the original borrower?

    What happens when a borrower dies or a home is transferred through divorce, transferring the home to an owner who is not the original borrower? A ripple effect of the Great Recession of 2009 is a large population of borrowers with refinanced and extended-term mortgage loans that will remain unsatisfied until late in their lives. How can attorneys help their clients protect home equity and retain possession of a home subject to a mortgage that has gone into arrears following death or divorce? This webinar will be taught at an intermediate level. Prior knowledge of RESPA mortgage-servicing regulations and a familiarity with your state wrongful-foreclosure and probate laws is highly desirable.

    What You Will Learn
    •    What legal protections exist for successors in interest after death or divorce who want to prevent foreclosure, continue to pay the mortgage, or pursue mortgage-assistance options have traditionally been limited
    •    What regulations the CFPB has enacted under RESPA that now provide more opportunities to try to save the old homestead and preserve painstakingly preserved equity
    •    How to take advantage of limited bankruptcy options.

    Richard S. Alembik

    Principal

    Law Offices of Richard S. Alembik, PC

    Rick Alembik is the Principal at the Law Offices of Richard S. Alembik, PC, in Decatur, GA. Since 1991, he has focused his practice on real estate-related and commercial litigation. Rick has been recognized as a “leading authority on foreclosure defense,” and an “advocate for victims of wrongful foreclosure.” He has first-chaired more than seventy jury trials and arbitration proceedings in state and federal courts and arbitration forums. Rick earned his J.D. degree from the University of Georgia School of Law, where he served as the Executive Editor of the Georgia Journal of International and Comparative Law. He has made numerous TV appearances as a legal commentator, and he has provided consultation on state legislation to Georgia legislators and study groups. He is admitted to practice before all trial and appellate courts of the State of Georgia, the U.S. Supreme Court, the U.S. Court of Appeals for the Eleventh Judicial Circuit, and all three U.S. District Courts in Georgia. Rick is also an active member of the National Association of Consumer Advocates, Lawyers Club of Atlanta, and the Real Estate Section of the State Bar of Georgia.

    Sarah Mancini

    Sarah Bolling Mancini is Co-Director of Advocacy at the National Consumer Law Center focusing on foreclosures, mortgage lending, and credit reporting issues. Sarah previously worked in the Home Defense Program of Atlanta Legal Aid, and has represented homeowners in litigation in state, federal district, and bankruptcy courts. She also clerked for the Honorable Amy Totenberg, U.S. District Court for the Northern District of Georgia. Sarah is a member of the Georgia Bar. She received her B.A. in public policy from Princeton University and her J.D. from Harvard Law School.

  • Product not yet rated Contains 3 Component(s), Includes Credits

    If you are interested in getting a better handle on the complexities of the student loan system and want to better advise your clients, this webinar is for you.

    Are you keeping up with all the recent changes to the options student loan holders have to manage their debt? With more than eight million student loan borrowers in forbearance and millions more facing major uncertainties with student loan forgiveness, assistance for these borrowers is growing in demand. If you are interested in getting a better handle on the complexities of the student loan system and want to better advise your clients, this webinar is for you.

    Attorney Adam S. Minsky is a national authority on student loan law who has built a successful legal practice focused entirely on helping student loan borrowers and their families. He will provide a detailed overview of the complex student loan system and major recent policy and legal developments that have impacted several programs, so that practitioners will be better prepared to help clients who are struggling with student debt.

    What You Will Learn

    •    What are the different student loan types, players, and statuses
    •    How to navigate the nuances of the multiple repayment plans available to federal student loan borrowers, including income-drive and loan forgiveness programs.
    •    What are the complex requirements of the most popular federal loan forgiveness options that are available to student loan borrowers.
    •    What is the outcome of recent policy and legal changes that impact student loan programs, as well as potential future changes that may be on the horizon

    Adam S. Minsky

    Founder

    Law Office of Adam S. Minsky

    Adam S. Minsky is licensed in Massachusetts, New York, and Vermont and is one of the nation’s leading authorities in student loan law. He remains one of the only attorneys in the country with a practice devoted entirely to helping student loan borrowers and their families. Attorney Minsky provides counsel, legal assistance, and direct advocacy for borrowers on a variety of student loan-related matters. He has been interviewed by major national media outlets including The New York Times, NPR, The Boston Globe, The Washington Post, and The Wall Street Journal, and has been named a Massachusetts Super Lawyer “Rising Star” multiple times since 2015. Attorney Minsky regularly speaks to students, graduates, and advocates about student debt, and writes about the topic in a variety of publications and platforms. He has published three handbooks including The Student Loan Handbook for Law Students and Attorneys, published by the American Bar Association. Attorney Minsky has also been contributing author to the National Consumer Law Center’s manual, Student Loan Law. He is a senior contributor at Forbes.com, where he writes about the latest developments in the student loan space. Attorney Minsky received his undergraduate degree, with honors, in Philosophy and Political Science from Boston University, and his law degree from Northeastern University School of Law.