Nuts and Bolts of Litigating FCRA 1681s-2(b) Claims

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Includes a Live Web Event on 03/11/2026 at 2:00 PM (EDT)

When furnishers of credit information such as banks, credit card companies, mortgage lenders, debt collectors, and others report inaccurate information to the credit bureaus, the harm to consumers can be substantial – denial of credit, loss of existing credit, reputational harm and emotional distress can all result directly from such errors. The FCRA provides relief for consumers who have been the victim of such false reporting – but only if the specific rules are followed.

This webinar will provide a general overview of the FCRA’s statutory framework against furnishers of information and how it differs from claims against the credit bureaus. Many consumers use AI or other resources to make their own disputes directly with the furnishers or the CFPB and can end up without an FCRA remedy. Your knowledge of the specific requirements of Section 1681s-2(b) of the FCRA can be valuable to potential clients to help steer them to a successful FCRA claim for damages and a clean credit report.

What You Will Learn
• What are the requirements of a successful FCRA claim under Section 1681s-2(b)
• What is the differences between claims against furnishers and the credit bureaus
• How to use direct disputes with furnishers to support your 1681s-2(b) claims
• How to assist clients with drafting effective dispute letters to the credit bureaus for furnisher inaccuracies
• How to maximize damages available in Section 1681s-2(b) cases

Robert W. Murphy

Law Office of Robert W. Murphy

Robert W. Murphy is a complex consumer and class action litigation attorney. He has served as an adjunct professor of law at the University of Florida College of Law in Gainesville, Florida from 2009 to 2021 and served as a visiting professor at the University of Virginia School of Law from 2023 to 2025. He is a past chair of the Consumer Protection Law Committee of The Florida Bar and was a Board Member, Secretary and Florida State Chairperson for the National Association of Consumer Advocates. He has served as a Board Member of the Florida Bar Foundation as well various legal aid organizations. He has been the Faculty Chair of the Practicing Law Institute’s Consumer Pro Bono Program in San Francisco since 2009. In 2016, the Florida Bar recognized Mr. Murphy as the Consumer Attorney of the Year.

Tony Love

Tony Love is a solo practitioner in Atlanta, Georgia who focuses on cases under the Fair Credit Reporting Act and other consumer protection statutes. Before opening his solo practice, he spent over twenty years representing a major credit reporting agency and other businesses, including a number of furnishers, in cases nationwide under the FCRA. He has handled countless FCRA cases on both the defense and plaintiff’s side. He earned his bachelor’s degree from the University of Georgia and his law degree from Georgia State University College of Law where he was a member of the law review.