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  • Product not yet rated Contains 3 Component(s), Includes Credits Includes a Live Web Event on 02/12/2026 at 2:00 PM (EST)

    How to handle predatory lending cases, including potential class actions.

    Almost every state has enacted usury laws that limit the amount of interest that a lender can charge on a loan. Despite these well-established laws, predatory lenders continue to make blatantly illegal loans that violate state usury laws. Every year, there are millions of consumers who are victimized by these loans and need our help. Come learn how you can assist, including through class actions.

     What You Will Learn 

    •         How to intake a potential case, including choice-of-law and arbitration considerations

    •         What special considerations exist for tribal lenders and rent-a-bank
    •         How to couple usury claims with RICO’s prohibition against the collection of unlawful debt
    •         What to expect when you file a case, including special issues related to class actions

    Andrew Guzzo

    Partner

    Kelly Guzzo, PLC

    Andrew Guzzo’s practice focuses exclusively on representing consumers, with an emphasis on litigation against internet lenders, credit reporting agencies, and debt collectors. Andrew has litigated more than two dozen cases related to high-cost lending. These cases have involved each of the major players in the industry, including lenders, investors, architects of the rent-a-tribe scheme, tribal officials, specialized credit reporting agencies, and lead generators. Over the past five years, Andrew has been involved in class actions that have returned more than $100 million dollars to consumers and cancelled more than $1 billion in predatory loans.

     

  • Product not yet rated Contains 2 Component(s) Includes a Live Web Event on 02/11/2026 at 2:00 PM (EST)

    Join NACA Board Member David Chami and his partner Sylvia Bolos to learn how to build powerful, long-term referral relationships in your community.

    Do you want to help grow the next generation of consumer attorneys—while also building a stronger, more sustainable practice for yourself? Strategic outreach to non-consumer lawyers through bar association presentations is one of the most effective ways to expand awareness of consumer law, position yourself as a trusted referral resource, and generate a steady stream of high-quality leads. These presentations don’t just grow the consumer bar—they grow your reputation, your referral network, and your client pipeline.


    Join NACA Board Member David Chami and his partner Sylvia Bolos to learn how to build powerful, long-term referral relationships in your community. You’ll receive a ready-to-use PowerPoint presentation you can customize for state and local bar meetings, giving you a turnkey tool to educate other lawyers about consumer law, drive new referrals, and strengthen both your impact and your bottom line.

    What You Will Learn
    •    How to frame and deliver a presentation about consumer law to non-consumer lawyers
    •    What systems and resources are needed to start relationships with non-consumer lawyers 

    Sylvia Bolos

    Sylvia Bolos is a partner at Consumer Justice. Sylvia Bolos is a passionate client advocate and experienced lawyer, dedicated to helping consumers protect their legal rights under the FCRA, TILA, ECOA, TCPA, EFTA and FDCPA. Prior to joining Consumer Justice Law Firm, Sylvia served as General Counsel at 123NET, Senior Counsel at Berger Montague, and Senior Associate Attorney at Lyngklip and Associates. During her time with Lyngklip & Associates, she also co-founded Insight, LLC, a consumer protection consulting firm, designed to train and coach other consumer protection attorneys from across the country.

    David Chami

    Managing Partner

    Consumer Justice Law Firm

    David Chami is the Co-Founder and Managing Partner for Consumer Justice Law Firm with approximately 30 lawyers licensed to practice in 35 states.  David's firm primarily handles cases under the Fair Credit Reporting Act and other adjacent consumer protection statutes.  David has been involved in thousands of consumer protection lawsuits and nearly a thousand cases that have been filed in Arbitration over the past 10 years.  David's firm recently filed an anti-trust lawsuit against AAA arguing that its business model has created barriers to entry for competitors and has resulted in a forum which prevents the administration of justice rather than simply making it more efficient. 

  • Product not yet rated Contains 3 Component(s), Includes Credits Includes a Live Web Event on 02/04/2026 at 2:00 PM (EST)

    This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.

    Medical debt is the wild west of debt collection. Every debt collector wants in on it and consumer attorneys often find themselves without the tools to fight back.  This seminar follows a spring 2024 webinar on medical debt defense and will give you more tools so that you can both vigorously defend against medical debt collection as well as go on the offensive.  


    This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.

    Please note that participants will be asked to share their stories and experiences as well during this webinar. Following the webinar will be an hour-long time for discussion and extended Q and A session. 

    What You Will Learn
    •    Which affirmative defenses will give you a fighting chance, open up discovery even where a counterclaim isn’t available, and increase your standing with regards to settlement.
    •    How to use FDCPA and UDAP statutes to challenge the fairness of the hospital’s billing practice and the debt collector’s actions.
    •    What discovery items you should request and how they will help you defend and prosecute cases.
    •    Examples of claims, settlement amounts, costs to litigate on all these cases.
    •    Tips about medical debt negotiations in a nonlegal setting, including charity care and payment plans.

    Berneta Hayes

    Berneta L. Haynes is a senior attorney who focuses on consumer energy policy and medical debt. At NCLC, she recently authored Protecting Older Adults from Surprise Medical Bills and The Racial Health and Wealth Gap: Impact of Medical Debt on Black Families. She is also a contributing author to the medical debt chapter of NCLC’s Collection Actions practice manual and NCLC’s Surviving Debt consumer guide.

    Keith Hagan

    Founder

    Hagan Law Office

    Keith Hagan is a Partner at Hofer Hagan LLP, a consumer rights and commercial litigation firm based out of Indianapolis. Aside from solar issues, he has litigated complex medical billing disputes for the last eight years as well as commercial lending issues (on the side of the little guy). Keith is a regular contributor, speaker, and panelist on issues regarding medical billing defense, FDCPA, UDAP, and other counterclaims. He is a graduate of the University of Cincinnati College of Law, Class of 2008, and the University of Kansas Class of 2001.

  • Contains 5 Component(s) Includes Multiple Live Events. The next is on 01/29/2026 at 1:00 PM (EST)

    Join us for an online discussion with NACA attorneys on the latest trends in consumer law.

    Join us for an online discussion with NACA attorneys on the latest trends in consumer law.

  • Product not yet rated Contains 13 Component(s) Includes Multiple Live Events. The next is on 01/27/2026 at 2:00 PM (EST) Recorded On: 05/13/2020

    The Business 102 eCourse will provide you with the tools and community you need to manage a successful law practice.

    Do you want to improve how you run your business? Do you feel sometimes that you are able to derive enough value and income from your cases? Are you starting out and want to develop systems to help you measure success? The Business 102 eCourse will provide you with the tools and community you need to manage a successful law practice.  

    With an eye to improving your bottom line, this course will focus on figuring out how to make a living practicing consumer law. Explore how to increase the value of your cases, become more efficient, grow strategically and find the right balance of cases that work for you.

    What You Will Learn:
    •    How to analyze and select appropriate fee structures and case valuation methods to establish pricing strategies that maximize profitability for different types of cases.
    •    How to implement systems to improve practice efficiency and profitability by enhancing case value, leveraging attorney time, and identifying opportunities for jurisdictional expansion and co-counsel partnerships.
    •    How to design and refine a practice management plan that balances active caseloads with client development, pipeline building, and long-term business sustainability.

    What the eCourse includes: 
    •    Live course instruction (all sessions will be recorded for future viewing) 
    •    Bi-weekly mastermind sessions (will not be recorded and will include course registrants and instructors) 
    •    Instructional materials, including videos, handouts and readings 

    John Gear

    Before starting law school at age 40, John Gear was a nuclear engineer, Navy submarine officer, and then an operations management consultant to industry. After law school, he worked as a research attorney for the Michigan Court of Appeals and as a regulatory affairs attorney for the Michigan Public Service Commission. Since 2010, he was been a mostly solo attorney with John Gear Law Office in Salem, Oregon, which is a “Values-Based Oregon law practice serving consumers, elders, employees, and nonprofits."

    Heidi Miller

    Heidi N. Miller is a solo practitioner in Milwaukee, Wisconsin.  She is licensed in both California and Wisconsin.  For over ten years, she has focused on consumer law, specifically representing consumers in claims involving improper debt collection actions, unlawful repossessions, credit reporting errors, and auto sales fraud. She enjoys traveling and has visited all seven continents and 125 countries.

    Matthew Vocci

    Partner

    Santoni, Vocci & Ortega, LLC

    Matt Vocci is a partner at Santoni, Vocci & Ortega, LLC. The majority of his work relates in some way to housing. He represents tenants against landlords and property managers on a variety of cases, such as consumer protection and consumer debt collection issues, habitability, Fair Housing Act violations, illegal evictions, and personal injuries. Matt has served as class counsel on several class actions, including a recent case that resolved favorably for tenants against a large, out-of-state property management company. He is a member of the MSBA’s Delivery of Legal Services Committee Council and the ACLU of Maryland Committee on Litigation and Legal Priorities. Matt deeply believes in Santoni, Vocci & Ortega’s mission to provide high-quality legal representation to low-income Marylanders. He graduated cum laude from Temple University, Beasley School of Law in 2006.

    Minal Gahlot

    Owner

    Oklahoma Consumer Law Firm

    Minal Gahlot is a private consumer protection attorney based in Oklahoma City with over a decade of experience advocating for individuals harmed by unfair and deceptive business practices. As the founder of Oklahoma Consumer Law Firm, she represents clients in a wide range of matters, including auto dealer fraud, lemon law violations, solar panel scams, wrongful repossession, credit reporting inaccuracies, abusive debt collection, and identity theft.  Minal has achieved successful outcomes for her clients through jury trials, bench verdicts, arbitration awards, and negotiated settlements. She currently serves as the Oklahoma State Chair for the National Association of Consumer Advocates and has been repeatedly recognized by 405 Magazine as a Top Attorney in Consumer Law.  A frequent speaker at both national and regional conferences, Minal is a passionate advocate for consumer rights and access to justice, dedicating time to volunteer and pro bono efforts across Oklahoma.

    Duran Keller

    Keller Law

    Duran Keller is a trial lawyer. He is a graduate of the Gerry Spence Trial Lawyers College and is admitted to practice in Indiana, New York, New Jersey, New Hampshire, and Wisconsin. Most of Duran’s attention is devoted to consumer law, but he often takes cases to support a good cause. Duran fights against all types of injustices, ranging from unfair charges/collection attempts and credit reporting to egregious police brutality cases. He is the chair of the NACA Indiana Chapter, a Super Lawyers Rising Star with multiple consumer appellate victories and record-breaking verdicts, and he has tried multiple cases to jury verdict, including State and Federal court.

    Ronald Wilcox

    Attorney at Law

    Wilcox Law Firm, P.C

    Ron Wilcox is a former NACA Co-Chair of the Board of Directors. He is a graduate of Gerry Spence’s Trial Lawyers College and has tried more than 12 cases to a Final Arbitration Award, where in many of them the consumers were awarded punitive and/or treble damages.

    Christina Gill Roseman

    Attorney

    Roseman Law Firm

    Christina Gill Roseman, represents consumers at Roseman Law Firm, PLLC, with offices in Pittsburgh, PA and Morgantown, WV. She has successfully tried numerous cases against automobile manufacturers and dealerships. She is rated as an AV Preeminent attorney, the highest ranking, by her peers through Martindale Hubbell, has been selected as a Pennsylvania Super Lawyer for 2014, 2016, and 2017 and is NACA’s West Virginia state co-chair.

    David McGlothlin

    Kazerouni Law Group, APC

    David J. McGlothlin is a partner at the Kazerouni Law Group, APC. He was born in Mildenhall, England, and was raised in Phoenix, Arizona. He attended Northern Arizona University where he received a Bachelor of Science in American Political Studies and graduated Summa Cum Laude. He graduated University of San Diego School of Law in May 2007.David is a licensed attorney in the State of California, the state of Oregon, and the State of Arizona. He is a member of the San Diego County Bar Association, the Maricopa County Bar Association, the Federal Bar Association and the National Association of Consumer Advocates.

  • Contains 5 Component(s) Includes Multiple Live Events. The next is on 01/23/2026 at 2:00 PM (EST)

    Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation!

    Keep up with the rapidly-evolving solar fraud and door-to-door practice landscape by joining NACA's free monthly Solar Fraud Conversation! Get input on tricky specifics of your case, hear about the challenges and successes others have experienced, and more. Led by an experienced practitioner, conversations are open and unrecorded to facilitate as free a discussion as possible. Speaking of free, that’s exactly how much you have to pay to attend!

    Robert Treinan

    Rob Treinen is a father, husband, skateboarder, and consumer protection lawyer. He loves all these roles.  He loves living in Albuquerque, NM. He has been a consumer protection lawyer his whole career, starting at New Mexico Legal Aid in 1999, and now running his own one-attorney firm. 

    John O'Neal

    O'Neal Law Office

    John O’Neal represents persons across North Carolina in matters of auto fraud, solar fraud, unfair/harassing debt collection, credit reporting issues, illegal repossessions, and various other civil matters. John was a founding member and chair of the Consumer Areas of Practice Section of the North Carolina Advocates of Justice (formerly NCATL) and has provided seminars, resources, and advice to countless lawyers and consumers across North Carolina. John is a proud alumnus of the University of North Carolina at Greensboro and the UNC School of Law.

  • Contains 3 Component(s), Includes Credits

    Learn how to identify the relevant federal investor and understand the current default and loss-mitigation guidelines for FHA, VA, Fannie Mae, Freddie Mac, and USDA loans, so you can better advise your clients when they fall behind.

    Attorneys working with homeowners in default—whether in private practice or legal services—will gain practical, up-to-date guidance in this webinar. Learn how to identify the relevant federal investor and understand the current default and loss-mitigation guidelines for FHA, VA, Fannie Mae, Freddie Mac, and USDA loans, so you can better advise your clients when they fall behind.

    Please note that this webinar is free to the whole community. Non-members will need to be verified to register for the webinar. 

    What You Will Learn

    •    How to identify the relevant federal investor
    •    What are the latest guidelines that apply when borrowers go into default

    Steve Sharpe

    National Consumer Law Center

    Steve Sharpe is a senior attorney at the National Consumer Law Center (NCLC) focusing on foreclosures and mortgage lending. He leads NCLC’s federal mortgage servicing policy work and frequently presents on mortgage servicing and other housing issues. Steve is a co-author of NCLC’s Mortgage Servicing and Loan Modifications, Home Foreclosures, Too Damn High: How Junk Fees Add to Skyrocketing Rents, and the report How GSE Note Sales Undermine Homeownership, which examines the impact of bulk sales of hundreds of thousands of home loans to investors. Steve testified in front of Congress on the state of the U.S. Department of Veterans Affairs (VA) Home Loan Guaranty Program, and he is also a contributing author of the legal treatise Truth in Lending

  • Product not yet rated Contains 3 Component(s), Includes Credits

    This webinar will explore strategies and remedies for handling wire fraud cases.

    If your SEO marketing has anything to do with bank hacking, stolen money or identity theft, chances are that you are receiving intake calls by consumers stating that their money has been stolen via wire transfer. It is the wild, wild west of banking litigation. Does EFTA apply? Can I get attorney's fees? Is the consumer out of luck? Trust me, I have been there too.

    This webinar will explore strategies and remedies for handling wire fraud cases.

    What You Will Learn

    • What are the laws around wire transfers
    • How (if at all) it is possible to make a profitable case. 
    • How to sneak in attorneys' fees (if you can).

    Nicholas Barthel

    Nick Barthel is a devout consumer protection lawyer that has years of experience litigating identity theft/financial scam cases. In 2024, Nick obtained a $1.9 million verdict in a fraudulent wire transfer case. He lives in San Diego, California and is an amazing guy. If you have not talked to him yet, you totally should. Great to co-counsel with as well, so shoot him an email nick@barthelbarthel.com.

     

  • Contains 3 Component(s), Includes Credits

    What are common consumer claims found in bankruptcy cases

    Bankruptcy practices are loaded with potential consumer claims-you just have to know where to look. Litigation attorneys can partner with bankruptcy practitioners to handle consumer claims. Bankruptcy attorneys can partner with litigation attorneys so that they have an experienced litigator to whom they can refer to potential consumer claims. In short, this situation is a win/win/win for the client, the bankruptcy attorney and the litigation attorney.

    What You Will Learn

    • What are common consumer claims found in bankruptcy cases
    • Where to find consumer claims in bankruptcy cases
    • How to set up a referral or co-counseling relationship

    Cliff Carlson

    Attorney

    Cliff Carlson Law, P.C.

    Cliff Carlson is a sole practitioner representing consumers in Texas, Georgia, and Alabama. His practice focuses primarily on consumer debt. He received his Juris Doctorate from the Mercer University Walter F. George School of Law in 2012. Cliff also received a Bachelor of Science in Electrical Engineering from Mercer University in 2005. He generally limits his practice to consumer rights issues, such as Fair Debt Collection Practices Act and Fair Credit Reporting Act Violations.

    John Steinkamp

    John Steinkamp has been a practicing lawyer in Indianapolis, IN for eighteen years. His practice, John Steinkamp & Associates, does consumer bankruptcy work and consumer litigation. His office has filed more than 650 FDCPA lawsuits since 2009. A former family law attorney, he has participated in over 300 trials and over 100 mediations. Overall, John has been an attorney in more than 4,000 cases.

  • Product not yet rated Contains 3 Component(s), Includes Credits

    Participants will be provided information and tools to better understand the competitive energy market, the consequences of shopping with an energy supplier, and how to protect against the negative impacts of shopping.

    Many competitive energy suppliers advertise low rates and special deals to attract customers. You may have received advertisements in your mailbox or seen a table set up at your local grocery store exclaiming, “Switch today and we’ll give you a $25 gift card!” Unfortunately, these offers often come with hidden costs, and consumers may end up paying more for their utility bills each month.

    Participants will be provided information and tools to better understand the competitive energy market, the consequences of shopping with an energy supplier, and how to protect against the negative impacts of shopping.

    What You Will Learn
    •    How to spot potential claims against suppliers for slamming and other deceptive marketing practices
    •    What strategies to use in energy supplier cases

    Lauren Berman

    Lauren Berman is a Senior Staff Attorney with the Pennsylvania Utility Law Project who has been with the program since 2021.  Lauren splits her time between representing individual clients struggling with accessing and maintaining utility services to their homes and leading Universal Services Proceedings to ensure that all Pennsylvanians have access to safe and affordable utility service.  Prior to her time at PULP, Lauren worked at Southwest Pennsylvania Legal Aid Services (now Summit Legal Aid) within the Fair Housing Law Project.