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  • Product not yet rated Contains 3 Component(s), Includes Credits Includes a Live Web Event on 05/28/2024 at 1:00 PM (EDT)

    Class Action service awards are alive and well in the Eleventh Circuit. Join the online roundtable discussion to discuss service awards in the Eleventh Circuit.

    Class Action service awards are alive and well in the Eleventh Circuit. Join the online roundtable discussion to discuss service awards in the Eleventh Circuit.


    What You Will Learn
    •    How to argue for class action service awards in state and federal court and in cases involving state and federal causes of action

    Janet Varnell

    Varnell & Warwick, PA

    Janet Varnell, Varnell & Warwick, PA, is a consumer class action expert leading over 60 cases and serving on plaintiff steering committees in MDL litigation, but also handles a variety of other high-impact public interest litigation. Her firm has won a multitude of appellate victories in state and federal courts, including a 2019 United Supreme Court win in a consumer class action. Varnell was awarded “Consumer Lawyer of the Year” in 2019 by the Florida Bar, 2009 “Consumer Advocate of the Year” by NACA and 2018 “Trial Lawyer of the Year” by Public Justice.  She is the President Elect of Public Justice’s Board of Directors, serves on the Partners Council of the National Consumer Law Center and is the past co-chair of the National Association of Consumer Advocates. She is an adjunct Professor at Stetson College of Law teaching Consumer Class Actions. She has chaired State Bar committees and served as a mediator and arbitrator for attorney fee disputes.

    Ed Normand

    Ed Normand created Normand PLLC to concentrate his practice in complex litigation, primarily consumer class actions. He likes to look at Normand PLLC as the Robin Hood of law firms, sharing Robin Hood’s fervor to right wrongs and give back to the people that which is unjustly taken or owed to them by the powerful. For the past seven years, Ed has won multi-million dollar recoveries from large corporations who have violated the rights of consumers. He has gone to battle against some of the largest corporations in the world and has litigated extensively in both U.S. and international claims. By way of example, in just the last two years Ed was lead counsel in cases securing over 100 million dollars in insurance benefits for consumer shorted payments on total loss vehicles in Florida and across the United States. Ed has not only secured money for past benefits due, but he has also forced some of the biggest insurance companies in the world to change their business practices. Ed and his team at Normand PLLC derive great pleasure from correcting the wrongdoings of those corporations who mistreat consumers: doing their part to make the world a better and safer place. 

  • Product not yet rated Contains 3 Component(s), Includes Credits Includes a Live Web Event on 05/14/2024 at 2:00 PM (EDT)

    Step into the forefront of auto fraud litigation with NACA’s exclusive online discussion!

    Step into the forefront of auto fraud litigation with NACA’s exclusive online discussion! Across the nation, legal aid firms are making waves in auto fraud cases. If you're ready to elevate your practice or delve into this field, don't miss out on this opportunity to connect with practitioners from across the country and enhance your approach to bringing justice to those affected by auto fraud. Join the conversation now and empower your legal aid firm's impact! 

    Please note that this conversation is free to all legal aid attorneys. Legal aid attorneys who are not NACA members will need to get their account verified before they will be able to register.

    What You Will Learn

    •    What are different ways to bring auto fraud cases within a legal aid firm
    •    What are best practices for addressing auto fraud cases within a legal aid firm
    •    What are ethical considerations for working with vulnerable populations and the private bar to resolve these cases

    Angel Rose Kwaterski

    Angel Rose Kwaterski is the Consumer Law Priority Coordinator at Legal Action of Wisconsin and is currently based in their Oshkosh, Wisconsin office. Angel provides oversight, mentorship and training related to all consumer matters that the firm assists with. In addition to her role as Priority Coordinator, she is a staff attorney within the Elder Rights Project where she provides legal representation to Wisconsin residents aged 60 or older who are victims of crimes as it relates to housing, family, and consumer law issues. Angel specializes in consumer related issues such as auto fraud, financial exploitation, debt collection matters and bankruptcy. Angel received her Bachelor of Arts from Marquette University in 2013 and her Juris Doctor from The John Marshall Law School, now known as UIC John Marshall Law School in 2016.

    Hilary Nat

    Hilary Nat is the Assistant Managing Attorney of the Consumer Unit at Northeast NJ Legal Services.   She helps oversee the attorneys and paralegals in the unit.  Ms. Nat regularly practices in the area of Automobile Fraud.  She has created lectures on this topic for the public and for her organization to help everyone understand the issues involved in this area.   Ms. Nat also assists clients with debt collection, credit reporting, breach of contract, consumer fraud, and bankruptcy issues. Ms. Nat obtained her law degree at Thomas Cooley Law School and her undergraduate degree at State University of New York at Stony Brook.  

    James Kowalski (Moderator)

    James A. Kowalski, Jr. has served as the President and CEO of Jacksonville Area Legal Aid since December 2012. A graduate of UC Berkeley and the University of San Francisco School of Law, Jim served as an Assistant State Attorney in the Fourth Judicial Circuit from 1989-1996 before moving into a civil trial practice; he has tried more than 60 civil and criminal jury trials to verdict. Jim was one of the first consumer lawyers in the nation to uncover the mortgage banking practice of “robo-signing” (the Wall Street Journal blamed him for causing the housing crisis) and in December 2010, he testified before the United States House of Representatives Committee on the Judiciary on the topic of “Foreclosed Justice: Causes and Effects of the Foreclosure Crisis.” Jim was named “Consumer Protection Lawyer of the Year” in 2011 by the Consumer Protection Law Committee of the Florida Bar. He is the recipient of the 2014 Haas Public Service Award from UC Berkeley and in June 2016, Jim received the Florida Bar Foundation President’s Award for Excellence. In October 2018, Jim was named the “Consumer Advocate of the Year” by the National Association of Consumer Advocates. 

  • Product not yet rated Contains 4 Product(s) 1 new product(s) added recently

    Do you want to hear about best practices for running a consumer unit in a legal services firm?

    Webinars

    •    Consumer Defense Clinics: Building a Courthouse Clinic from the Ground Up
    •    How to Start/Maintain a Consumer Practice within a Legal Services Agency
    •    Starting a Student Loan Practice for the Legal Services Practitioner

    Why These Videos Are Helpful
    Do you want to hear about best practices for running a consumer unit in a legal services firm? Do you want a blueprint for creating a courthouse consumer defense clinic, where you can show private consumer attorneys how volunteering at these clinics can help build their practices and keep them up to date on new trends and abuses in debt collection lawsuits? Want to add a student loan unit to your legal service office? Want to learn how to work with the private bar?

    What You Will Learn
    •    How to get buy-in from the judiciary, bar associations, and the private bar for a consumer debt defense clinic
    •    How to use clinics, hotlines, and other tools to streamline intake and increase capacity
    •    How to balance a large caseload while successfully integrating student loans work into your practice.

  • Product not yet rated Contains 2 Component(s) Includes a Live Web Event on 05/09/2024 at 2:00 PM (EDT)

    Millions of dollars are lost every year to Americans who fall victim to imposter scams. Wire transfer and zelle scams are growing exponentially. If you are seeing these cases and want to know how to help, then you should join NACA and NCLC for an online conversation.

    Millions of dollars are lost every year to Americans who fall victim to imposter scams. Wire transfer and zelle scams are growing exponentially. If you are seeing these cases and want to know how to help, then you should join NACA and NCLC for an online conversation.

    What You Will Learn
    •    What remedies are available 
    •    What NACA members are learning from discovery in these cases
    •    What strategies to use when confronted with imposter scams

    Larry Smith

    Managing Partner

    SmithMarco, P.C.

    Larry P. Smith is a consumer attorney, handling matters involving the FCRA, FDCPA, and EFTA, as well as state consumer fraud/UDAP matters for over eighteen years. He is the managing partner at SmithMarco, P.C., which he established in 2005. Mr. Smith has tried dozens of consumer rights cases to verdict in the state and federal courts of Illinois, Georgia, and Wisconsin and has arbitrated over 700 cases. Additionally, he has amicably resolved over 4,000 consumer fraud, FCRA, and FDCPA cases via settlement. Mr. Smith earned his Juris Doctor from The John Marshall Law School in 1993. He earned his B.A. degree in Political Science from the University of Illinois in Champaign-Urbana in 1990. Mr. Smith has been a member of NACA for the past twelve years and has served as Illinois state chair

    Janet Varnell

    Varnell & Warwick, PA

    Janet Varnell, Varnell & Warwick, PA, is a consumer class action expert leading over 60 cases and serving on plaintiff steering committees in MDL litigation, but also handles a variety of other high-impact public interest litigation. Her firm has won a multitude of appellate victories in state and federal courts, including a 2019 United Supreme Court win in a consumer class action. Varnell was awarded “Consumer Lawyer of the Year” in 2019 by the Florida Bar, 2009 “Consumer Advocate of the Year” by NACA and 2018 “Trial Lawyer of the Year” by Public Justice.  She is the President Elect of Public Justice’s Board of Directors, serves on the Partners Council of the National Consumer Law Center and is the past co-chair of the National Association of Consumer Advocates. She is an adjunct Professor at Stetson College of Law teaching Consumer Class Actions. She has chaired State Bar committees and served as a mediator and arbitrator for attorney fee disputes.

  • Product not yet rated Contains 3 Component(s), Includes Credits Includes a Live Web Event on 04/25/2024 at 2:00 PM (EDT)

    This webinar is for consumer attorneys of all experience levels who want an overview of the Supreme Court’s decision in Kirtz, and of the significance of that decision for bringing FCRA actions against government agencies.

    Like private companies, federal agencies furnish information about consumers to credit reporting agencies and use consumer reports prepared by credit bureaus. But although consumers can sue private companies for violating the Fair Credit Reporting Act (FCRA), courts have been divided for years on whether sovereign immunity precluded FCRA actions against federal agencies. Earlier this year, in Department of Agriculture Rural Development Rural Housing Service v. Kirtz, the Supreme Court resolved that split by holding that the FCRA waived federal immunity by authorizing consumer actions against federal agencies. This webinar is for consumer attorneys of all experience levels who want an overview of the Supreme Court’s decision in Kirtz, and of the significance of that decision for bringing FCRA actions against government agencies.


    What You Will Learn
    •    What the Supreme Court decided about suing federal agencies under FCRA.
    •    What types of FCRA claims can be brought against federal agencies.
    •    What the decision means for suing states and other non-federal agencies.

    Nandan Joshi

    Public Citizen

    Nandan Joshi is an appellate attorney in the Litigation Group at Public Citizen, a non-profit consumer advocacy organization located in Washington, D.C. Before joining Public Citizen, he spent seven years at the Consumer Financial Protection Bureau, where he defended the agency in various judicial proceedings and served as the director of its amicus program. He previously worked as an appellate attorney at the Federal Communications Commission and at a D.C.-based law firm. He was lead counsel for the consumer in Kirtz in the court of appeals and at the Supreme Court.

  • Contains 3 Component(s), Includes Credits

    In this webinar, the presenters will discuss the practicalities of choosing specific practice areas in which to grow or expand, or, in some cases, which to leave.

    Are you considering or have you just started your own firm? Are you new to consumer protection law? Are you thinking about transitioning to a new sub-specialty within consumer protection law? In this webinar, the presenters will discuss the practicalities of choosing specific practice areas in which to grow or expand, or, in some cases, which to leave. 

    What You Will Learn:

    •    Techniques to assist you in choosing specific areas of consumer protection law for growing or expanding your practice. 

    •    Moral, personal, financial, and other practical information on the many different areas of consumer law, with advice and guidance so you can find the best fit for yourself, your budget, and your lifestyle. 

    •    How to market yourself, your skills, and your practice areas to clients and lawyers in your area.

    Kristin Kemnitzer

    Kemnitzer, Barron & Krieg, LLP

    Kristin Kemnitzer is a managing partner at Kemnitzer Barron & Krieg, LLP. The firm’s practice focuses on protecting consumers from economic injustice through both individual cases and class actions. Kristin brings cases involving solar panel fraud, lemon law, auto fraud, unfair debt collection, illegal repossessions, motorcycle finance, elder abuse, door-to-door sales scams, and California’s mortgage anti-deficiency statutes. KBK has represented thousands of consumers in individual cases, and hundreds of thousands of consumers in class actions. KBK attorneys have been appointed lead counsel over 250 class actions. They have represented over half a million class members, have obtained recovery of over $500 million for California consumers, and have extinguished over $3 billion in alleged deficiency balances following the sale of repossessed vehicles. Kristin graduated with honors from Stanford University in 2006 and obtained her law degree from the University of California, Berkeley, School of Law in 2011.

    Andrew Milz

    Flitter Milz, P.C

    Andy Milz is a trial lawyer at Flitter Milz, PC with offices in Pennsylvania, New Jersey, and New York (www.consumerslaw.com).  Andy represents victims of consumer finance fraud, inaccurate credit reporting, wrongful repossessions, and civil rights abuses in individual and class action matters.  Andy is a contributing author to Carter, et al., Pennsylvania Consumer Law (Bisel Pub. Co., Supp. 2023) and treatises published by National Consumer Law Center (“NCLC”) including Repossessions (NCLC 2021), the foremost treatise on the subject.  He has lectured nationally on consumer law, and is an active member of the National Association of Consumer Advocates (“NACA”).  In 2022, Community Legal Services of Philadelphia awarded Andy and his firm an Equal Justice Award recognizing their excellence in consumer protection law and history of assistance given to low-income consumers.  Andy is a graduate of King’s College (BA), the University of Scranton (MA), Temple University School of Law (JD), and the Gerry Spence Trial Lawyers College in Wyoming.  He teaches Consumer Law and Litigation at Temple Law School.   

  • Product not yet rated Contains 3 Component(s), Includes Credits

    This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.

    Medical debt is the wild west of debt collection. Every debt collector wants in on it and consumer attorneys often find themselves without the tools to fight back.  This seminar will give you those tools so that you can both vigorously defend medical debt collection as well as go on the offensive.  

    This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.

    Please note this session will include a one-hour webinar and a one-hour online conversation.

    What You Will Learn

    •    What the central aspects of medical debt collection are, including an explanation of the “Chargemaster,” your rights to access the hospital’s pricing schedule, and items you should be demanding in the discovery process.
    •    Which affirmative defenses will give you a fighting chance, open up discovery even where a counterclaim isn’t available, and increase your standing with regards to settlement.
    •    How to use FDCPA and UDAAP statutes to challenge the fairness of the hospital’s billing practice and the debt collector’s actions.
    •    What discovery items you should request and how they will help you defend and prosecute cases.
    •    How to follow the Center for Medicare/Medicaid Services and their ever-evolving rules for hospital billing.

  • Product not yet rated Contains 2 Component(s)

    You are invited to a briefing call to learn more about the CFPB’s work on junk fees and other CFPB priorities.

    You are invited to a briefing call to learn more about the CFPB’s work on junk fees and other CFPB priorities. Brian Shearer, Assistant Director of Policy Planning and Strategy , will provide a brief presentation about recent announcements, including the Credit Card Penalty Fees Final Rule, and other priority areas. The presentation will be followed by a question-and-answer period.


    What You Will Learn
    •    What is covered in the Credit Card Penalty Fees Final Rule
    •    Other CFPB junk fee deliverables

    Brian Shearer

    CFPB

    Brian Shearer is the Assistant Director of Policy Planning and Strategy at the Consumer Financial Protection Bureau. He oversees the CFPB’s policy work, including regulations and guidance on federal consumer financial protection law. He is also the CFPB’s delegee on the White House’s Competition Council, which coordinates federal policy on fair competition. Brian previously served as the founding Legal Director of Justice Catalyst Law, a non-profit impact litigation law firm that uses litigation to advance economic justice. Across his career, Brian has worked to advance corporate accountability and economic justice for workers and consumers.

  • Product not yet rated Contains 3 Component(s), Includes Credits

    This webinar will discuss how consumer protection attorneys can utilize EFTA as a tool to get some of these victims their money back from the financial institution.

    The Electronic Funds Transfer Act (“EFTA”) is an old statute that is getting some new attention. Since the Covid-19 Pandemic, fraud through purely electronic sources has been on the rise. Over the last five years, the FBI has received an average of 652,000 complaints of cyber-crimes per year.  


    This webinar will discuss how consumer protection attorneys can utilize EFTA as a tool to get some of these victims their money back from the financial institution. The webinar will dive into the types of transfers that fall within the statute; what steps a consumer needs to take to properly dispute under EFTA; the limits on consumer liability for unauthorized transfers; and what damages the consumer is entitled under EFTA.

    This webinar is vitally important for those who do not know of EFTA, and also makes a great resource for those who may need a refresher.

    What You Will Learn
    · What types of transactions apply
    · How to dispute fraudulent transactions
    · What the financial institution is required to do in response
    · What limitations on damages to the consumer are in place
    · What remedies a consumer can receive, including treble damages

  • Product not yet rated Contains 3 Component(s), Includes Credits Recorded On: 03/06/2024

    The current judicial environment makes it a great time to help clients who have been harmed by car dealers and make money too.

    The current judicial environment makes it a great time to help clients who have been harmed by car dealers and make money too. These businesses often take advantage of consumers and fail to comply with regulations. There are plenty of clients, and often not enough lawyers. This webinar is for newer consumer attorneys or experienced attorneys who are new to used car cases and assumes a basic familiarity with civil litigation and consumer statutes. Please note that the webinar will be followed by an online conversation for those interested in exploring how to bring these cases in their practices. 


    What You Will Learn: 

    •    How to select good cases to maximize your chances of winning and collecting
    •    How to spot the claims and damages that you can prove

    Greg Reichenbach

    Greg Reichenbach is a consumer trial attorney representing poor and working-class Ohio consumers. He graduated magna cum laude from the University of Toledo, College of Law, in 2004. He focuses on bringing individual and class claims against used automobile dealers, financial institutions, debt collectors, and other businesses who engage in unfair and deceptive acts. He has written articles for the public and presents CLE trainings for attorneys on consumer litigation topics. He has helped recover millions of dollars for Ohioans, and helped wipe out over $150 million in debts