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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 12/19/2025 at 1:00 PM (EST)
This webinar will explore strategies and remedies for handling wire fraud cases.
If your SEO marketing has anything to do with bank hacking, stolen money or identity theft, chances are that you are receiving intake calls by consumers stating that their money has been stolen via wire transfer. It is the wild, wild west of banking litigation. Does EFTA apply? Can I get attorney's fees? Is the consumer out of luck? Trust me, I have been there too.
This webinar will explore strategies and remedies for handling wire fraud cases.
What You Will Learn
- What are the laws around wire transfers
- How (if at all) it is possible to make a profitable case.
- How to sneak in attorneys' fees (if you can).
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Nicholas Barthel
Nick Barthel is a devout consumer protection lawyer that has years of experience litigating identity theft/financial scam cases. In 2024, Nick obtained a $1.9 million verdict in a fraudulent wire transfer case. He lives in San Diego, California and is an amazing guy. If you have not talked to him yet, you totally should. Great to co-counsel with as well, so shoot him an email nick@barthelbarthel.com.
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Contains 7 Component(s) Includes Multiple Live Events. The next is on 11/20/2025 at 1:00 PM (EST)
Join us for an online discussion with NACA attorneys on the latest trends in consumer law.
Join us for an online discussion with NACA attorneys on the latest trends in consumer law.
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Contains 3 Component(s), Includes Credits
What new tools like tenant portals, fintech payment systems, and RUBS billing are affecting tenant rights.
As new technologies and practices reshape the rental housing market, tenants are facing fresh challenges that demand informed advocacy. From online tenant housing—and how advocates must respond. This webinar will equip you with the knowledge to identify unlawful practices, support clients, and push for fairer housing outcomes.
What You Will Learn:
• What new tools like tenant portals, fintech payment systems, and RUBS billing are affecting tenant rights.
• What are the legal implications of emerging landlord practices such as credit reporting, digital leases, rent concessions, and coded lockouts.
• How to use strategies to recognize and challenge improper fees, unfair insurance requirements, and other trends impacting renters’ financial stability.$i++ ?>Chelsea Ortega
Partner
Santoni, Vocci & Ortega, LLC
Chelsea Ortega is a partner at the law firm of Santoni, Vocci & Ortega, LLC in Baltimore, Maryland. Chelsea’s practice primarily focuses on issues involving tenants and consumers’ rights. She regularly represents tenants living in uninhabitable conditions, who have been the victim of unlawful evictions, or who have been charged illegal fees. Chelsea has brought and settled several class action cases against large property management companies, debt collectors, and auto finance companies.
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- Nonmember - $90
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- Private Attorney Member - $40
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Contains 3 Component(s), Includes Credits
This session is designed to help bankruptcy practitioners and consumer law practitioners alike analyze the proper venue for their consumer law claims related to bankruptcy cases.
Bankruptcy is hotbed for consumer claims, but where you file these claims can make all the difference in your case. Join us as we explore the pros and cons of filing consumer claims in small claims court, state court, District Court, and Bankruptcy Court. There’s no one size fits all approach, but we’ll explore how to analyze your cases and evaluate the proper venue in your cases.
This session is designed to help bankruptcy practitioners and consumer law practitioners alike analyze the proper venue for their consumer law claims related to bankruptcy cases. We’ll walk through the pros and cons of each venue, some fact patterns, and practical tips for choosing a venue.
This webinar is co-sponsored with NACBA. NACBA members can email training@consumeradvocates.org to attend the live webinar at no cost.
What You Will Learn
• What are the pros and cons of filing in small claims court, state court, District Court, and Bankruptcy Court
• How to choose the best venue for your case
• What are common pitfalls in choosing a venue$i++ ?>
Patrick Best
Patrick Best is a graduate of the University of Pittsburgh School of Law and the Rochester Institute of Technology. He previously served as Law Clerk to the Honorable Carmen D. Minora of the Lackawanna County Court of Common Pleas. His practice consists of a variety of cases including bankruptcy, student loans, FDCPA, FCRA, RESPA, TILA, and UDAP. He is a member of both NACA and NACBA. In addition to his private practice, he serves as a Special Assistant District Attorney for the Monroe County District Attorney’s Office to prosecute civil consumer protection violations on behalf of Monroe County Pennsylvania.
$i++ ?>Brian Flick
Managing Partner
The Dann Law Firm
Attorney Brian Flick is a managing partner of the Dann Law firm's Cincinnati office. He is a tireless advocate for consumers in Ohio, Kentucky, and across the United States. His practice is focused on bankruptcy, foreclosure defense, appellate litigation, and other areas of consumer law. Brian earned a Bachelor of Arts Degree in Political Science at Adrian College and received his Juris Doctorate from Ohio Northern University's Pettit College of Law. He serves as the 6th Circuit Community Moderator for the National Association of Consumer Bankruptcy Attorneys and is the Ohio Chair of the National Association of Consumer Advocates.
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- Nonmember - $90
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- Private Attorney Member - Free!
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Contains 2 Component(s)
This webinar will show how attorneys can use NACA’s scam prevention videos and resources to collaborate with community-based organizations.
Community partnerships are one of the most effective ways to protect consumers from scams and predatory practices. This webinar will show how attorneys can use Scam Prevention videos and resources to collaborate with community-based organizations, raise public awareness of consumer rights, and empower individuals to take action when they’ve been harmed.
What You Will Learn:
• How to identify potential community partners and networks that can help reach consumers at risk of scams.
• How to build trust and meaningful relationships with community members who may be hesitant to engage with lawyers.
• How to design and communicate legal services in ways that meet community needs and resonate with local organizations.$i++ ?>
Sylvia Bolos
Sylvia Bolos is a partner at Consumer Justice. Sylvia Bolos is a passionate client advocate and experienced lawyer, dedicated to helping consumers protect their legal rights under the FCRA, TILA, ECOA, TCPA, EFTA and FDCPA. Prior to joining Consumer Justice Law Firm, Sylvia served as General Counsel at 123NET, Senior Counsel at Berger Montague, and Senior Associate Attorney at Lyngklip and Associates. During her time with Lyngklip & Associates, she also co-founded Insight, LLC, a consumer protection consulting firm, designed to train and coach other consumer protection attorneys from across the country.
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Angel Rose Kwaterski
Angel Rose Kwaterski is the Consumer Law Priority Coordinator at Legal Action of Wisconsin and is currently based in their Oshkosh, Wisconsin office. Angel provides oversight, mentorship and training related to all consumer matters that the firm assists with. In addition to her role as Priority Coordinator, she is a staff attorney within the Elder Rights Project where she provides legal representation to Wisconsin residents aged 60 or older who are victims of crimes as it relates to housing, family, and consumer law issues. Angel specializes in consumer related issues such as auto fraud, financial exploitation, debt collection matters and bankruptcy. Angel received her Bachelor of Arts from Marquette University in 2013 and her Juris Doctor from The John Marshall Law School, now known as UIC John Marshall Law School in 2016.
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Contains 3 Component(s), Includes Credits
This session is designed to help consumer protection attorneys spot FCRA issues hiding in plain sight and understand when a client’s problem might be an FCRA case.
New to the alphabet soup of federal consumer law? Or perhaps just the FCRA? Come and join this webinar to learn more about this important federal law that provides safeguards to consumers regarding information reported about them. The Fair Credit Reporting Act (FCRA) touches more parts of consumer practice than most people realize — from credit report errors to background check problems and improper use of personal data.
This session is designed to help consumer protection attorneys spot FCRA issues hiding in plain sight and understand when a client’s problem might be an FCRA case. We’ll walk through some fact patterns, red flags to watch for, and practical tips for getting started with these claims.
What You Will Learn
• What is the scope of the FCRA
• How to spot issues that implicate the FCRA
• When it may make sense to bring in more experienced co-counsel$i++ ?>
Kevin Dillon
Kevin Dillon is founder of Voice for Justice Law, PLLC and proud member of NACA. He litigates under both state and federal consumer protection laws, including the FCRA, FDCPA, TILA, TCPA, RESPA, VCPA, and other combinations of letters. Over the course of his legal career, Kevin has litigated in Virginia state court and in federal courts throughout the country, as well as arbitrated in JAMS and AAA. He has obtained six-figure settlements for his clients as well as tried cases, including before a jury. Kevin got his start in consumer protection law first clerking with Greater Boston Legal Services and then working with the fine folks at Consumer Litigation Associates. He is proud to continue in the tradition of social justice law from Northeastern University School of Law where he received his JD. Kevin also served two years in Americorps and had a former career as a Salesforce consultant. He lives in Richmond, Virginia with his partner Lindsey, their cat Laertes, and a jungle of plants. If you're Virginia-based or nearby, let me know when you're in the area!
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- Nonmember - $90
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- Private Attorney Member - $40
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Contains 3 Component(s), Includes Credits
In this webinar, you’ll hear from two experienced practitioners who use debt defense cases as the springboard for the rest of their practice, and you’ll learn the tips and tricks that they have found to be the most impactful.
Debt collection lawsuits make up the vast majority of filings in most state courts throughout the country. And far too many consumers are overwhelmed by this process, resulting in overpriced settlements, inadvertent admissions, or default judgments against the consumer. Defending a consumer collection case isn’t hard, but establishing a business focusing on these cases can be. In this webinar, you’ll hear from two experienced practitioners who use debt defense cases as the springboard for the rest of their practice, and you’ll learn the tips and tricks that they have found to be the most impactful.
What You Will Learn
• How to obtain the clients you need to make this practice area thrive
• What are best practices for obtaining the best results possible for your clients
• How to make your cases and your practice more efficient$i++ ?>Brett Freeman
Sabatini Freeman, LLC
Brett Freeman is a solo attorney in Lake Ariel, PA. He received his B.A. from the Pennsylvania State University, and his J.D. from the Indiana University Mauer School of Law. He concentrates his practice on representing consumers in debt defense cases, as well as cases brought under the FDCPA, the FCRA, and the Pennsylvania UDAP statute.
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Daniel DeLiberty
Dan DeLiberty is a consumer rights attorney and founder of The DeLiberty Law Firm and Credit Lawyers.com. Known throughout the Philadelphia region and beyond as “The Credit Lawyer®” his firm has helped thousands of consumers throughout Pennsylvania clear millions of dollars of debt, without bankruptcy. The firm has defended thousands of collections lawsuits over the past two decades, involving credit cards, private student loans, and repo deficiencies. In addition to debt defense, Attorney DeLiberty advocates for victims of debt settlement and credit repair scams. Dan has built a reputation as a relentless advocate who levels the playing field for everyday people against billion-dollar financial institutions.
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- Nonmember - $90
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Contains 2 Component(s)
This webinar is for those organizing or participating in a conference session to learn practical techniques for moderating with confidence—so you can keep sessions focused, engaging, and impactful.
Attention all CRLC speakers and session organizers!
Have you ever sat through a presentation that just felt a little…flat? Or have you been part of a session that flew by because it was so interesting and engaging? The difference often comes down to one thing: the moderator.
A great moderator does more than just introduce people, they set the tone, keep the conversation on track, balance speaker contributions, and manage audience engagement with ease.
Whether you’re organizing a session, leading a panel, presenting solo, or stepping into a session without a designated moderator, these skills are essential for creating a professional, polished, engaging experience.
This webinar is for those organizing or participating in a conference session to learn practical techniques for moderating with confidence—so you can keep sessions focused, engaging, and impactful.
What You Will Learn
• How to prepare for the session ahead of time
• How to successfully facilitate the session on the day of the conference
• How to balance audience interactions and presenter remarks$i++ ?>
Andrea Bopp Stark
National Consumer Law Center
Andrea Bopp Stark is a senior attorney at the National Consumer Law Center Boston office focusing on writing and teaching about fair debt collection practices and mortgage servicing issues. Andrea is also involved in advocating for foreclosure prevention and fair debt collection policies on the state and federal level. Andrea is a contributing author to NCLC’s Fair Debt Collection, Home Foreclosures, and Mortgage Servicing and Loan Modifications legal manuals. Previously, Andrea was a partner at Molleur Law Office in Biddeford, ME, and worked as an attorney for Northeast Legal Aid in Lawrence, Massachusetts where she was one of NCLC’s first recipients of the John G. Brooks fellowship. Andrea holds a B.A. from the University of Vermont and obtained her JD and Masters of Social Work from Boston College. She is admitted to practice law in Massachusetts & Maine.
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Rebecca Smolar
Associate Director of Education
NACA
Rebecca Smolar is the Associate Director of Education at NACA. She is responsible for partnering with NACA members to develop and strengthen NACA’s education and training offerings and to ensure that members are kept abreast of trends in the field. Before joining NACA, she created continuing education programs for high school teachers and college professors through the State University of New York and Washington-DC area think tanks. She started her career as an Officer of Public Affairs at the Embassy of Israel where she gave hundreds of speeches about Israel and U.S.-Israel relations. Ms. Smolar received a M.A. in International Communications from American University and her B.S. in Psychobiology from SUNY Binghamton.
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Contains 2 Component(s)
NACA has developed a series of consumer-friendly animated videos to help you educate, protect, and empower your clients and community from fraud – as well as establish you and your firm as experts in this practice area. In this webinar, you’ll learn simple and effective ways to integrate these videos into your practice.
For many attorneys, marketing can feel like one more task on an already packed plate. But visibility matters—both for reaching the right clients and for strengthening the impact of consumer protection work overall.
NACA has developed a series of consumer-friendly animated videos to help you educate, protect, and empower your clients and community from fraud – as well as establish you and your firm as experts in this practice area.
In this webinar, you’ll learn simple and effective ways to integrate these videos into your practice. From adding them to your website or social media, to including them in client communications or presentations, you’ll leave with concrete steps you can implement immediately.
By putting these tools to work, you not only strengthen your own visibility but also contribute to a broader movement of consumer protection attorneys informing and empowering the public.
What You Will Learn
- How to use NACA’s PSA-style videos to highlight your expertise and increase client engagement.
- How to implement practical, time-efficient marketing steps that fit into your existing workflow.
- How to leverage these tools to build stronger referral networks and elevate the impact of consumer protection advocacy.
$i++ ?>Mike Cardoza
The Cardoza Law Corporation
Michael F. "Mike" Cardoza is a California Consumer Financial Protection Attorney who helps Identity Theft victims regain control of their financial lives by getting the upper hand on banks and credit reporting agencies. Trained as a trial attorney in the U.S. Marine Corps, Mike has tried cases in federal and state courtrooms.
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Madison Borison
"Madison “Maddi” Borison practices consumer protection law as an attorney with the Borison Firm, LLC. She represents individuals facing abusive debt collection, credit reporting errors, predatory lending, and wrongful repossessions. Maddi’s path into consumer law was shaped by time in both private practice and the courts, including a judicial clerkship for a Maryland Circuit Court judge. Those experiences gave her a practical understanding of how cases move from initial filing to trial, and how ordinary people can be overwhelmed by a system built for institutional players. At the Borison Firm, she works within a team known for holding banks, lenders, and collectors accountable. Her role focuses on standing with clients in moments of real vulnerability—when the stakes are not abstract but measured in housing, wages, and dignity.
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Contains 3 Component(s), Includes Credits Recorded On: 09/18/2025
This session will help attorneys strengthen their consumer law practice, ensuring they can effectively protect and advocate for immigrant clients in today’s legal environment.
Immigrant consumer clients face unique vulnerabilities that can create complex ethical challenges for their attorneys. Cross-cultural and linguistic barriers, combined with the shifting and uncertain landscape of U.S. immigration policy, require consumer attorneys to approach representation with heightened care and awareness. This session will help attorneys strengthen their consumer law practice, ensuring they can effectively protect and advocate for immigrant clients in today’s legal environment.
What You Will Learn
• How to recognize common ethical challenges that arise when representing immigrant consumer clients.
• How to apply practical strategies to navigate cross-cultural and language barriers in client representation.
• How to develop approaches to fulfilling ethical duties while advocating for immigrant clients within the current, evolving immigration policy landscape.$i++ ?>
Suzanne Iazzetta
Suzanne Iazzetta is the Directing Attorney of Public Law Center’s Consumer Law Unit, and is an Adjunct Professor of Law at UC Irvine School of Law, teaching a course/clinic in Consumer Rights and Economic Justice. Some of the areas of law that Suzanne has worked on in her career are all facets of consumer law, bankruptcy (business and personal), housing/eviction matters, foreclosure defense, FDCPA, FCRA, TCPA, and UDAAP claims, and debt collection defense. Suzanne also spent time as a staff attorney for a chapter 7 bankruptcy trustee in New Jersey and had her own solo practice for many years before joining Public Law Center.
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Monica Glicken
Monica Eav Glicken is the CEO/Executive Director and General Counsel of Public Law Center in Santa Ana, CA. Monica served as the Directing Attorney of PLC’s Immigration Unit from 2018 to 2022, where she worked with community-based and advocacy organizations serving Orange County’s immigrant and refugee communities. Prior to joining Public Law Center, Monica served as a Counseling Attorney and Adjunct Lecturer in UC Irvine School of Law’s Immigration Rights Clinic. As the child of immigrants from Cambodia and the Philippines, Monica is a long-time advocate for those who must fight to be heard, working tirelessly to promote greater access to justice and community empowerment.
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