NACA’s Business Development eCourse 101: Build a Successful Consumer Law Practice

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Includes Multiple Live Events. The next is on 01/13/2025 at 2:00 PM (EST)

Recorded On: 06/25/2015

  • Register
    • Nonmember - Free!
    • Legal Aid Member - $200
    • Private Attorney Member - $299

Your success as a small law firm is just as dependent on your skills as a litigator as it is on your ability to successfully manage your small business. It’s time to change your mindset from being an attorney to an entrepreneur. Learn how to build the business systems to set your practice up for sustainable success. This brand new eCourse helps you organize your priorities, establishing goals and creating an achievable action plan. 

The eCourse includes: 

•    Live course instruction (all sessions will be recorded for future viewing)
•    Bi-weekly mastermind sessions (will not be recorded and will include course registrants and  instructors)
•    Instructional materials, including videos, handouts and readings 

One-on-one coaching sessions are available for an additional fee. The coaching package includes five 30-minute coaching sessions with an experienced practitioner. Please note that there are a limited number of coaching spots available. Coaching spots will be filled on a first come first served basis. 

What You Will Learn

•    How to align your finances to achieve your firm goals
•    How to define your target audience for marketing efforts    
•    How to create a sales system
•    How to create an intake system
•    How to optimize your office workflows and integrate AI solutions

Ronald L. Burdge

Founding Partner

Burdge Wells Law Office

Known nationwide as a leading Lemon Law attorney, Ronald L. Burdge has represented thousands of consumers in “lemon” vehicle lawsuits and actively co-counsels and coaches other consumer law attorneys on how to win their cases.

Mike Cardoza

The Cardoza Law Corporation

Michael F. "Mike" Cardoza is a California Consumer Financial Protection Attorney who helps people regain control of their financial lives by getting the upper hand on creditors, debt collectors and credit reporting agencies. Trained as a trial attorney in the U.S. Marine Corps, Mike Cardoza has tried countless cases in federal and state courtrooms. Mike founded The Cardoza Law Corporation in order to share the truth about consumer credit and finance with clients and to be their “partner in prosperity.”

Russell Dombrow

Attorney and Owner

Dombrow Law Firm

Russell Dombrow is an attorney and the owner of the Dombrow Law Firm in Syracuse, New York. He focuses his practice on dealer fraud, debt collection defense, foreclosure defense, and credit reporting issues throughout New York State and in federal court. Russell is also a 2022 graduate of Joshua Cohen’s Student Loan Law Workshop. He graduated from Nova Southeastern University Shepard Broad Law Center in Fort Lauderdale, Florida in 2006. Russell has been a member of the National Association of Consumer Advocates since 2018. He has won multiple awards from the American Bar Association, the New York State Bar Association, and the Central New York Volunteer Lawyers Project for his role in presenting Continuing Legal Education programs and pro bono legal services.

Christine A. Ferraris

Founder

A. Ferraris Law, P.L.L.C.

For over eighteen years, founder Christine A. Ferraris has worked relentlessly in the legal arena to help those hurt by fraud. As a business owner herself for most of those eighteen years, she understands the challenges small-business owners face.

Melissa Huelsman

Melissa A. Huelsman is the principal of Law Offices of Melissa A. Huelsman, P.S. Her practice involves plaintiffs’ civil litigation in the areas of predatory lending and mortgage loan servicing, foreclosure defense, fraud, and foreclosure rescue scams. Ms. Huelsman is a founder and vice chair of the board of directors, Northwest Consumer Law Center, a nonprofit dedicated to the representation of consumers on financial issues and she sits on the board of CENTS, financial literacy nonprofit. She was named King County Bar Association’s Pro Bono Lawyer of the Year in 2006 and was previously recognized by VLS as one of its Volunteers of the Year. She has been interviewed by foreign and domestic journalists regarding predatory lending, mortgage loan servicing, foreclosure rescue scams, and wrongful foreclosures, including the New York Times, Wall Street Journal, Business Week, and others. Ms. Huelsman received her B.A. in English from California State University at Fullerton in 1993 and her J.D. from Southwestern University School of Law in Los Angeles in 1997. 

Suzanne Iazzetta

Suzanne Iazzetta is the Directing Attorney for the Consumer Law Unit. Suzanne is also an adjunct law professor at University of California at Irvine, teaching a course/clinic in Consumer Law.  Suzanne has been practicing since 2005, and is licensed to practice law in New York, New Jersey, North Carolina, and California.  She previously clerked for Judge Katharine S. Hayden of the United States District Court, District of New Jersey, and practiced civil litigation and bankruptcy at Lowenstein Sandler PC in New Jersey for many years. While at Lowenstein Sandler, Suzanne was granted a fellowship to work at Legal Services of New Jersey at the Newark, NJ office, which re-sparked her interest in working in Public Interest. While at LSNJ, Suzanne worked in the housing unit, assisting low-income clients obtain section 8 vouchers and defending voucher holders against HUD’s attempts to terminate the vouchers. Suzanne continued that pro bono work when she returned to Lowenstein, and was given a pro-bono attorney award every year that she remained at Lowenstein Sandler. She continually volunteered her services to assist people who needed legal help but could not afford traditional legal help.  Some of the areas of law that Suzanne has worked on in her career are consumer law, bankruptcy (business and personal), housing/eviction matters, foreclosure defense, FDCPA, FCRA, TCPA, and UDAAP claims, and debt collection defense. Suzanne also was a staff attorney for a chapter 7 bankruptcy trustee in New Jersey, and has had her own solo practice since 2012.

Matthew Vocci

Partner

Santoni, Vocci & Ortega, LLC

Matt Vocci is a partner at Santoni, Vocci & Ortega, LLC. The majority of his work relates in some way to housing. He represents tenants against landlords and property managers on a variety of cases, such as consumer protection and consumer debt collection issues, habitability, Fair Housing Act violations, illegal evictions, and personal injuries. Matt has served as class counsel on several class actions, including a recent case that resolved favorably for tenants against a large, out-of-state property management company. He is a member of the MSBA’s Delivery of Legal Services Committee Council and the ACLU of Maryland Committee on Litigation and Legal Priorities. Matt deeply believes in Santoni, Vocci & Ortega’s mission to provide high-quality legal representation to low-income Marylanders. He graduated cum laude from Temple University, Beasley School of Law in 2006.

Subhan Tariq

The Law Offices of Subhan Tariq

Subhan Tariq regularly handles complex commercial litigation, with particular experience in consumer finance litigation in individual and class action cases in the areas of federal and state consumer protection laws. Mr. Tariq has successfully helped thousands of consumers exercise their consumer rights against large institutional banks, debt collectors, and consumer reporting agencies. Subhan also consults with other lawyers and law firms on blockchain automation, working towards a streamlined efficient network of client files, document automation, and cost-effective workflows.

Key:

Complete
Failed
Available
Locked
Pre-Course Questionnaire
Open to download resource.
Open to download resource.
Pre-Course Survey
4 Questions
Reflection/Action Journal
Open to download resource.
Open to download resource.
Weeks of January 13th and 20th The Cases: Selecting Winners
Live Session on The Cases: Selecting Winners
01/13/2025 at 2:00 PM (EST)  |  60 minutes
01/13/2025 at 2:00 PM (EST)  |  60 minutes
Mastermind Session on Case Selection
01/22/2025 at 1:00 PM (EST)  |  60 minutes
01/22/2025 at 1:00 PM (EST)  |  60 minutes
Webinar Video: How Consumer Law Specialties Choose You
Open to view video.
Open to view video.
Webinar Video: How to Choose Consumer Law Specialties
Open to view video.  |  60 minutes
Open to view video.  |  60 minutes
MicroVideo: What Makes an A, B, or C Case
Open to view video.
Open to view video.
Weeks of January 27th and February 3rd: Marketing 101: Who Are Your Clients?
Live Session on Marketing 101: Who Are Your Clients?
01/28/2025 at 1:00 PM (EST)  |  60 minutes
01/28/2025 at 1:00 PM (EST)  |  60 minutes
Mastermind on Marketing
02/04/2025 at 1:00 PM (EST)  |  60 minutes
02/04/2025 at 1:00 PM (EST)  |  60 minutes
Weeks of February 10th and 17th: Sales: Turning Interest into Intake
Live Session on Sales: Turning Interest into Intake
02/12/2025 at 2:00 PM (EST)  |  60 minutes
02/12/2025 at 2:00 PM (EST)  |  60 minutes
Mastermind on Sales
02/19/2025 at 2:00 PM (EST)  |  60 minutes
02/19/2025 at 2:00 PM (EST)  |  60 minutes
Weeks of February 24th and March 3rd Optimizing Your Intake System
Weeks of March 10th and 17th: Workflow Optimization 101
Live Session on Workflow Optimization 101
03/12/2024 at 3:00 PM (EDT)  |  60 minutes
03/12/2024 at 3:00 PM (EDT)  |  60 minutes
Mastermind on Workflow Optimization 101
03/21/2025 at 3:00 PM (EDT)  |  60 minutes
03/21/2025 at 3:00 PM (EDT)  |  60 minutes
Weeks of March 31st and April 7th: Using AI to Increase Optimization
Live Session on Using AI to Increase Optimization
04/01/2025 at 2:00 PM (EDT)  |  60 minutes
04/01/2025 at 2:00 PM (EDT)  |  60 minutes
Mastermind on Using AI to Increase Optimization
04/08/2025 at 1:00 PM (EDT)  |  60 minutes
04/08/2025 at 1:00 PM (EDT)  |  60 minutes
Weeks of April 14th and 21st: Using Financial Metrics to Drive Your Goals
Live Session on Budgeting 101: Where Do I Want to Grow
04/16/2025 at 2:00 PM (EDT)  |  60 minutes
04/16/2025 at 2:00 PM (EDT)  |  60 minutes
Mastermind Session& Wrap-Up
04/22/2025 at 1:00 PM (EDT)  |  60 minutes
04/22/2025 at 1:00 PM (EDT)  |  60 minutes
Post-Course Materials
Post-Course Survey
12 Questions