Energy Suppliers: How to Protect Consumers

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Includes a Live Web Event on 12/03/2025 at 2:00 PM (EST)

Many competitive energy suppliers advertise low rates and special deals to attract customers. You may have received advertisements in your mailbox or seen a table set up at your local grocery store exclaiming, “Switch today and we’ll give you a $25 gift card!” Unfortunately, these offers often come with hidden costs, and consumers may end up paying more for their utility bills each month.

Participants will be provided information and tools to better understand the competitive energy market, the consequences of shopping with an energy supplier, and how to protect against the negative impacts of shopping.

What You Will Learn
• How to spot potential claims against suppliers for slamming and other deceptive marketing practices
• What strategies to use in energy supplier cases

Lauren Berman

Lauren Berman is a Senior Staff Attorney with the Pennsylvania Utility Law Project who has been with the program since 2021. Lauren splits her time between representing individual clients struggling with accessing and maintaining utility services to their homes and leading Universal Services Proceedings to ensure that all Pennsylvanians have access to safe and affordable utility service. Prior to her time at PULP, Lauren worked at Southwest Pennsylvania Legal Aid Services (now Summit Legal Aid) within the Fair Housing Law Project.