Debt Collection Listening Session

NCLC and NACA are hosting online listening sessions in December and January for consumer advocates to inform educational, public policy, membership and judicial priorities for the coming year.

Your recommendations given at these listening sessions will be used to help develop sessions at our 2025 conferences (Spring Training, Summer Mortgage Conference, Consumer Rights Litigation Conference) as well as online webinars and roundtable discussions. We want to know what challenges you’re facing and how we can update our educational programming to help you win more cases and better serve your clients. 

With threats of rollbacks in consumer protections looming, NACA and NCLC are looking broadly to identify new opportunities to prevent the repeal and misapplication of consumer laws on the local and state level, both through litigation and policy work.  We welcome your thoughts on how best to achieve these goals. Each of these listening sessions will focus on a different area of consumer law or a specific community. Listening Sessions:
-    December 4th 1pm ET: Credit Reporting
-    December 9th 1pm ET: Auto
-    December 16th 2pm ET: Mortgage & Housing
-    January 9th 1pm ET: Debt Collection
-    January 22: Legal Aid
-    Class Actions: TBD

The listening sessions are FREE to all members of the community.   Attorneys who are not members of NACA will need to be verified to attend. To begin the verification process, please create an account on NACA’s website and email training@consumeradvocates.org to request verification.