Litigating EFTA Claims in Arbitration: Navigating JAMS and AAA

Includes a Live Web Event on 08/18/2026 at 2:00 PM (EDT)

Bank fraud affects millions of Americans each year, resulting in billions of dollars in financial losses. Some losses – but not all – are covered by the Electronic Fund Transfer Act (EFTA), which generally requires that financial institutions reimburse consumers for unauthorized transfers. Due to the prevalence of arbitration clauses, nearly all EFTA claims are brought in arbitration. Learn the intricacies of bringing these cases in Jams and AAA forums.

NACA and Public Investor Advocate Bar Association (PIABA) are co-sponsoring this webinar. Please note that this webinar is free to NACA and PIABA members.

What You Will Learn
• What are core EFTA requirements every practitioner should know
• How to handle unauthorized transfers, fraud claims, and error-resolution disputes
• What are the liability allocations between consumers and financial institutions
• What are key timing rules, notice obligations, and documentation requirements

Daniel Schlanger

Attorney Daniel Schlanger has dedicated his legal career to the protection of consumers’ rights. A graduate of Harvard Law School and former clerk for the Hon. R. Lanier Anderson, III of the United States Court of Appeals, 11th Circuit, Dan got his start in consumer protection at the Legal Aid Society of Cleveland, where he was a staff attorney in that organization’s Consumer Law Unit. In 2007, Dan went into private practice as a partner at Schlanger Law Group, LLP, where he built a federal litigation practice dedicated to consumer class actions and the representation of victims of inaccurate credit reporting and identity theft.

Joseph Wojciechowski

Joseph Wojciechowski has been a licensed attorney since November 2009 and been with Stoltmann Law Offices since March 2005 where he currently serves as managing partner. He has appeared before FINRA, AAA, and JAMS arbitration panels in hundreds of cases and successfully mediated and tried over one hundred investor cases. His legal practice experience is almost exclusively in representation of investor interests in litigation and arbitration forums including FINRA, the AAA and JAMS. He was lead class counsel on a groundbreaking case in the Western District of Washington, Ginzkey v. National Securities Corp., where the court held that FINRA broker-dealers have a legal duty to perform reasonable due diligence on private placements before offering them for sale to their clients. He has been a member of PIABA since 2009, and was elected to a three-year term to serve on the PIABA Board of Directors and currently serves as the EVP/Incoming President.